View source for Company:Access Healthcare

{{use Indian English|date=January 2019}}
{{Infobox company
| name = Access Healthcare Services Pvt Ltd
| logo = Access-healthcare-logo.png
| type = Privately held company
| industry = Healthcare IT, Business Process Outsourcing Services, ITES, KPOs, LPOs, Transcription
| services = IT Services to Healthcare Providers, Business Process Outsourcing Services, Systems Softwares, Application Development, Application Management, Infrastructure Monitoring, Revenue Cycle Management Services, Robotic Process Automation Services and Finance and Accounting Business Process Services..
| founded = 20 March 2011
| founder = Shaji Ravi
| hq_location_city = Dallas
| hq_location_country = United States
| locations = Chennai, Coimbatore, Noida, Pune, Mumbai, Trivandrum, Manila, Philippines, Dallas (TX), and Teaneck (NJ).
| revenue = $134,000,000{{citation needed|date=January 2019}}
| num_employees = 12,000
| subsid = Pacific BPO Private Limited
| homepage = {{url|https://www.accesshealthcare.com}}
}}

'''Access Healthcare''' Services Pvt Ltd is a United States-based revenue cycle management company providing administrative, clinical and financial services to healthcare providers.<ref name=THBL0816>{{citation |url=https://www.thehindubusinessline.com/info-tech/attrition-is-a-major-problem-for-all-bpos/article9026856.ece |title=Attrition is a major problem for all BPOs |last=Simhan |first=Te Raja |date=24 August 2016 |work=The Hindu Business Line |location=Chennai }}</ref> The chairman of the company is Anurag Jain<ref>{{Cite web|url=https://healthcare.dmagazine.com/2017/12/07/what-makes-healthcare-entrepreneur-anurag-jain-run/|title=What Makes Healthcare Entrepreneur Anurag Jain Run? « D CEO Healthcare|website=healthcare.dmagazine.com|access-date=2019-01-30}}</ref> and vice chairman is Vardhman Jain.<ref name="THBL0816" /> The client base of the company includes 70 healthcare provider and payer customers representing, 300,000 [[Medicine:Physician|physician]]s, serving over 80 specialties, and it processes over {{INRConvert|50|b}} in [[Finance:Accounts receivable|accounts receivable]]s annually.<ref name="ET0918" /> Access Healthcare was recognized as a leader in [[Company:Everest Group|Everest Group]] Healthcare Provider BPO PEAK Matrix™<ref>{{Cite web|url=https://www.beckershospitalreview.com/hospital-management-administration/access-healthcare-recognized-as-a-leader-in-everest-group-healthcare-provider-bpo-peak-matrix-assessment-2017.html|title=Access Healthcare recognized as a leader in Everest Group Healthcare Provider BPO PEAK Matrix™ Assessment 2017|website=www.beckershospitalreview.com|access-date=2019-02-11}}</ref> Assessment 2017.<ref>{{Cite web|url=https://healthcare.dmagazine.com/2017/12/06/access-healthcare-named-a-market-leader-in-2017-report/|title=Access Healthcare Named a Market Leader in 2017 Report « D CEO Healthcare|website=healthcare.dmagazine.com|access-date=2019-02-11}}</ref>

Access Healthcare was conceptualized by a [[Company:Dell|Dell]] executive, Shaji Ravi,<ref>{{Cite web|url=https://timesofindia.indiatimes.com/city/chennai/awards-for-emerging-entrepreneurs-presented-at-cii-connect-2017/articleshow/61549672.cms|title=Awards for emerging entrepreneurs presented at CII Connect 2017 « The Times of India|website=timesofindia.indiatimes.com|access-date=2019-02-07}}</ref> in 2011 in a café in Chennai and was later acquired by Anurag Jain.<ref name=ET0918 />

== Services ==
Access Healthcare provides [[Finance:Business process|business process outsourcing]] services to healthcare IT providers (physician practices, hospitals, and intermediaries), and payers.  It also provides [[Software development|application development]] and maintenance, [[Robotic process automation|robotic process automation]] services, and [[Finance:Accounting|Finance and Accounting]] business process services.

==== Revenue cycle management Services ====
The company's primary expertise lies in Revenue cycle management services including

* Pre-visit Services 
** Appointment and Schedule 
** Patient Registration 
** Referral Verification 
** Eligibility Verification & Prior-Authorization 
* Post Visit
** Medical Coding 
** Coding Audit 
** Charge Entry & Charge Audit 
** Claims Filing 
** Electronic Payment Posting 
** Manual Payment Posting 
** Denial Posting 
** Denial Management 
** Account Receivables Management 
** Denial Follow-up 
** Claim Dispute Verification 
* Supporting Services
** Provider Enrollment and Credentialing
** Credit Balance, Insurance and Patient
** Clinical Documentation Improvement (CDI)

== Acquisitions ==
It acquired Noida-based Pacific BPO in August 2018 for {{INRConvert|1208|m|lk=8/31|year=2018}}, bringing in the CEO of the latter, Kumar Shwetabh, into the team and increasing the total number of employees to 11,000 across the US, India and the {{wipe|Philippines}}.<ref>{{citation |title=Access Healthcare acquires Noida-based Pacific BPO |url=https://www.moneycontrol.com/news/business/access-healthcare-acquires-noida-based-pacific-bpo-2905861.html |work=moneycontrol.com |date=31 August 2018 |agency=Press Trust of India }}</ref> Pacific BPO was founded in 2010 and its clients included hospitals, physician practices, and revenue cycle intermediaries.<ref name="ET0918">{{citation |url=https://economictimes.indiatimes.com/tech/ites/access-healthcare-acquires-noida-based-pacific-bpo/articleshow/65632235.cms |title=Access healthcare acquires Noida-based pacific BPO |date=1 September 2018 |work=The Economic Times |last=Chandrashekhar |first=Anandi |agency=ET Bureau }}</ref><ref>{{citation |title=Access Healthcare acquires Pacific BPO |url=https://www.thehindu.com/business/Industry/access-healthcare-acquires-pacific-bpo/article24843478.ece |work=The Hindu |date=1 September 2018 |agency=Press Trust of India }}</ref><ref>{{citation |title=Access Healthcare acquires Pacific BPO |url=https://www.business-standard.com/article/pti-stories/access-healthcare-acquires-noida-based-pacific-bpo-118083101214_1.html |work=Business Standard |date=31 August 2018 |agency=Press Trust of India |location=[[Place:New Delhi|New Delhi]] }}</ref>

Current employee strength of Access Healthcare is over 12,000<ref name=":0">{{Cite web|url=https://www.accesshealthcare.com/about|title=DNA- Revenue Cycle Management Services Leader|website=Access Healthcare|language=en-US|access-date=2019-08-28}}</ref>

== Operations ==

=== Regions ===
The company has more than 12,000<ref name=":0" /> employees globally across 19 centers in Chennai, Coimbatore, Noida, Pune, {{wipe|Mumbai}}, Trivandrum, {{wipe|Philippines}}, [[Place:Manila|Manila]], Dallas (TX), and Teaneck (NJ).

== Corporate social responsibility ==
Access Healthcare's philanthropic and [[Philosophy:Corporate social responsibility|corporate social responsibility]] (CSR) initiatives are conducted through its employees and are branded as "'''accessgiving'''". The program focuses on supporting the education of underprivileged children by adopting schools in the vicinity of the company's offices. The contribute are by way of monetary support as well as through the contribution of skill and energies of the company's employees. The program also undertakes as blood donation camps, disaster relief, Swachh Bharat (Community cleanliness drives), planting saplings amongst others.{{Citation needed|date=November 2019}}

== References ==
{{reflist}}

==External links==
* [https://www.accesshealthcare.com Official website]
* [https://www.pacificbpo.com/ Pacific BPO website]

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