Company:Switch.co

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Switch Communications, Inc.
IndustryTelephony
Founded2014
HeadquartersSan Francisco, California
Key people
Craig Walker (businessman), CEO
Number of employees
100
Websitewww.switch.co

Switch.co (Now Dialpad) is an enterprise business phone solution built by Switch Communications, Inc.[1] The product was released on October 1, 2014[2] by the team that built UberConference. The creator of Switch.co, Craig Walker, is also known for being the creator of Google Voice and Yahoo! Voice. Switch’s customers range from Fortune 500 multi-nationals like Motorola Solutions to startups like Uber.

Product

Company History

The company that developed Switch.co was funded by an initial investment of $3 million from Google Ventures and another $15 million in the fall of 2013 by Andreessen Horowitz and Google Ventures. In May 2015, Switch.co was funded by an additional investment of $35 million by Amasia, Andreessen Horowitz, Felicis Ventures, Google Ventures, SoftBank, and Work-Bench. Staff is spread across offices in San Francisco, CA, San Jose, CA, New York, NY, and Raleigh, NC.

The executive team of Switch Communications, Inc. includes CEO Craig Walker (businessman), VP Telephony John Rector, VP Engineering Brian Peterson, and VP Vincent Pacquet. Their first product to launch was UberConference at TechCrunch Disrupt,[3] the annual trade conference run by technology news source TechCrunch. UberConference was chosen as the best new product from a group of 30 startup entrants.

Switch.co is the company's core product, launched October 1, 2014 and integrated with Google Apps for Work.[4] On October 8, 2015, Switch.co launched a new Office 365 integration and open sign-ups for all businesses in the US.[5] In November 2015, Switch.co was one of eight companies selected to join the Google for Work Partner Program as a 'Recommended for Google Apps for Work' service.[6] The service is currently a preferred partner of Google, Microsoft and Sprint.

Features

Switch.co is a cloud-based business phone system built for the modern worker. The service is built on the WebRTC framework and runs on a redundant global network of seven data centers across four continents. It incorporates traditional PBX features into a VoIP phone system.

Noteworthy Features:

  • Attributed Call Transfer
  • Auto-attendant and IVR
  • Company Directory
  • Google Apps Integration
  • Office 365 Integration
  • iOS & Android Apps
  • International Outbound
  • Local Telephone Numbers
  • Toll Free Numbers
  • Call Switch
  • Instant Messaging

References

  1. ↑ "Ex-Googlers try to Plug a Gap in Google's Business Suite". https://blogs.wsj.com/digits/2014/10/01/ex-googlers-try-to-plug-a-gap-in-googles-business-suite/. 
  2. ↑ "Firespotter Labs Launches Switch.co". https://techcrunch.com/2014/09/30/switch/. 
  3. ↑ "UberConference Wins TechCrunch Disrupt NYC". https://techcrunch.com/2012/05/23/uberconference-wins-techcrunch-disrupt-nyc/. 
  4. ↑ "Switch.co launches first enterprise phone system for Google Apps". https://venturebeat.com/2014/10/01/switch-co-launches-first-enterprise-phone-system-for-google-apps/. 
  5. ↑ "Cloud Based Phone System Switch Now Integrates with Office 365". https://techcrunch.com/2015/10/08/cloud-based-phone-system-switch-now-integrates-with-office-365/. 
  6. ↑ "Switch Communications Selected for Google for Work Partner Program". https://www.reuters.com/article/switch-communications-idUSnPn9NpcJM+93+PRN20151103. 




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