Engineering:Hyperautomation
Hyperautomation is the combination of technologies that allow faster application authorship (like low-code and no-code) with automation technologies that coordinate different worker types (i.e. human and artificial) for intelligent and strategic workflow optimization.[1][2] It came to exist as a combination of trends in process automation technologies like RPA, Artificial Intelligence, machine learning (ML), NLP, and Process Mining.[1][3][4][5] It allows employees to work with technology, with intelligent hyperautomation taking care of tasks too complicated for traditional automation methods.[2]
Gartner has been credited with coining the term[6][7] and noted that the trend was kicked off with robotic process automation (RPA). Gartner's report notes that, “RPA alone is not hyperautomation. Hyperautomation requires a combination of tools to help support replicating pieces of where the human is involved in a task."[8][9] It can be understood as the practical augmentation, not replacement, of the speed and accuracy of human work with technology, in pursuit of a 10x-100x improvement to drives change and creates new business models.[1][10] While regular automation improves processes, hyperautomation adds artificial intelligence and machine learning to automation, increasing the use-case potential.[11][12][13]
The technology can be used in various industries, including banking & insurance, retail, customer service, healthcare, and government.[14][6] As an example, the eligibility verification process of the Affordable Care Act uses hyperautomation to complete as many as 300,000 processes per month.[14] Rolls-Royce uses hyperautomation in its civil aerospace business, while Ford plans to use the technology to improve all business process management dashboards.[2]
During the coronavirus pandemic, hyperautomation was frequently discussed as a way to help businesses transition to remote work.[1][6][12] In May 2020, UiPath Inc., announced the availability of its end-to-end hyperautomation platform as the core of its 20.4 release box set.[11] The technology was also listed as one of the top technology trends of 2020.[15][16][2]
References
- ↑ 1.0 1.1 1.2 1.3 Calkins, Matt; Ward-Dutton, Neil; Westerman, George; Fernandes, Sidney; N, Lakshmi; Wei, Alice; Heneghan, Lisa; Skinner, Chris et al. (2020-11-20) (in en). Hyperautomation. Bookbaby. ISBN 978-1-7357329-0-9. https://books.google.com/books?id=pLHazQEACAAJ.
- ↑ 2.0 2.1 2.2 2.3 "What is hyperautomation and how will it transform business?" (in en). https://www.itpro.co.uk/business-strategy/automation/355034/what-is-hyperautomation-and-how-will-it-transform-business.
- ↑ "Gartner says low-code, RPA, and AI driving growth in ‘hyperautomation’" (in en-US). 2021-04-28. https://venturebeat.com/2021/04/28/gartner-says-low-code-rpa-and-ai-driving-growth-in-hyperautomation/.
- ↑ Gagliordi, Natalie. "Hyperautomation software market to grow to $596.6 billion next year, says Gartner" (in en). https://www.zdnet.com/article/hyperautomation-software-market-to-grow-to-596-6-billion-next-year-says-gartner/.
- ↑ "Intelligent automation depends on these 4 cornerstones" (in en-US). 2021-03-07. https://venturebeat.com/2021/03/07/intelligent-automation-depends-on-these-4-cornerstones/.
- ↑ 6.0 6.1 6.2 "Hyperautomation: Top 10 Use Cases of End-to-End Automation in 2020" (in en-US). 2020-12-03. https://www.analyticsinsight.net/hyperautomation-top-10-use-cases-of-end-to-end-automation-in-2020/.
- ↑ "Hyperautomation: What Does It Imply and How to Achieve It?" (in en-US). 2021-06-14. https://programminginsider.com/hyperautomation-what-does-it-imply-and-how-to-achieve-it/.
- ↑ "Gartner Announces Top 10 Strategic Technology Trends For 2020". https://www.forbes.com/sites/peterhigh/2019/10/21/breaking-gartner-announces-top-10-strategic-technology-trends-for-2020/#4e6642c44074/.
- ↑ "Hyperautomation among top 10 technology trends for 2020". https://www.techrepublic.com/article/hyperautomation-human-augmentation-and-distributed-cloud-among-top-10-technology-trends-for-2020/.
- ↑ "Gartner Top 10 Strategic Technology Trends for 2020". https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2020/.
- ↑ 11.0 11.1 "Is hyperautomation more than hype? Insights behind UiPath's intelligent RPA platform" (in en-US). 2020-05-20. https://siliconangle.com/2020/05/20/hyperautomation-hype-insights-behind-uipaths-intelligent-rpa-platform-uipathlive/.
- ↑ 12.0 12.1 Kaul, Anil. "Engineering Future Technology Trends to Watch Out For in 2021" (in en). http://bwdisrupt.businessworld.in/article/Engineering-Future-Technology-Trends-to-Watch-Out-For-in-2021/09-12-2020-351724.
- ↑ "Gartner Tech Trends 2020". https://www.gigabitmagazine.com/ai/gartner-tech-trends-2020-what-hyperautomation/.
- ↑ 14.0 14.1 Hogg, By Jeremy; Jul 22, 2020. "Now is the time to jump to hyperautomation -" (in en). https://gcn.com/articles/2020/07/22/hyperautomation.aspx.
- ↑ "How Is RPA Functioning At The Center Of The Hyper Automation Wave?" (in en-US). 2020-07-15. https://www.expresscomputer.in/amp/rpa/hyper-automation-wave-post-covid/60546/.
- ↑ Computerworld.ch. "Automatisierung krempelt Unternehmen um" (in de-DE). https://www.computerworld.ch/business/digitalisierung/automatisierung-krempelt-unternehmen-um-2615531.html.
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