Company:Ecotrak
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| Type | Private |
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| Industry | Software as a Service (SaaS) |
| Founded | 2018 |
| Headquarters | Irvine, California , United States |
Key people |
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| Products |
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| Website | ecotrak |
Ecotrak is an American Software as a Service (SaaS) company that specializes in facilities and asset management solutions. The company was founded in 2018 and is headquartered in Irvine, California. Ecotrak provides a platform designed to simplify and optimize facilities management for multi-site businesses, such as restaurants, convenience stores, grocery stores, and retail chains.[1][2]
History
Ecotrak was founded in 2018 by by Mike Snyder, David Bennett, and Erich Munzner to address the need for an asset-first facilities management platform that could meet the challenges of managing facilities across multiple locations. The company has grown rapidly, attracting a diverse client base including major brands like Inspire Brands, Flynn Group, Dutch Bros Coffee, and Dave & Buster’s.[3]
In April 2024, Ecotrak raised $30 million in a funding round led by Respida Capital, with additional investments from Carver Road Capital and Gala Capital Partners. This funding is being used to accelerate product development and expand the company's market presence.[4]
In 2024, Ecotrak launched a new service provider directory aimed at improving service efficiency and transparency in facilities management.[5]
Ecotrak has also enhanced its inventory and facilities management capabilities by implementing a new computerized maintenance management system (CMMS). This system improves technician dispatch and inventory tracking, making it easier for multi-site businesses to manage their assets efficiently.[6]
Additionally, Ecotrak has deployed tiny wireless sensors to enhance food safety for retailers. These sensors monitor environmental conditions in real-time, helping businesses maintain food safety standards and comply with regulations.[7]
Ecotrak's platform has also played a role in supporting the growth of businesses like Mendocino Farms, a fast-casual restaurant chain. According to the company, Ecotrak's solutions have been instrumental in helping Mendocino Farms streamline their facilities management processes as they expanded across multiple locations.[8]
Reception and Criticism
Ecotrak's platform has received a range of reviews from users, with feedback available on platforms such as Software Advice. While many users appreciate the platform's comprehensive facilities and asset management tools, some have highlighted areas where they feel the software could improve.
Several reviews on Software Advice mention challenges with the user interface and the complexity of the software for first-time users. Some users have reported that the platform's learning curve is steep, which can be a barrier for smaller businesses or teams with limited technical expertise. Additionally, there have been complaints about the responsiveness of customer support, with some users noting delays in resolving issues.[9]
External Links
References
- ↑ "HS Energy Temperature Monitoring Disruptive Technologies". https://www.cstoredive.com/news/hs-energy-temperature-monitoring-disruptive-technologies-ecotrak/722570/.
- ↑ "Ecotrak Completes $30 Million Funding Round". 15 April 2024. https://pulse2.com/ecotrak-intelligent-facilities-management-company-raises-30-million/.
- ↑ "Ecotrak Completes $30 Million Funding Round". 15 April 2024. https://www.axios.com/pro/retail-deals/2024/04/15/ecotrak-raises-30m-growth-equity-round.
- ↑ "Ecotrak Completes $30 Million Funding Round". 15 April 2024. https://www.facilitiesdive.com/news/ecotrak-funding-facilities-management-software-development/713467/.
- ↑ "Ecotrak Launches New Service Provider Directory". https://www.qsrmagazine.com/news/ecotrack-launches-new-service-provider-directory/.
- ↑ "Ecotrak Enhances Inventory and Technician Dispatch Management". https://www.facilitiesdive.com/news/ecotrak-inventory-facilities-management-technician-dispatch-cmms-facilities-management/716065/.
- ↑ "Deploying Tiny Wireless Sensors Will Enhance Food Safety for Retailers". https://www.facilitiesdive.com/news/deploying-tiny-wireless-sensors-will-enhance-food-safety-for-retailers-ec/722656/.
- ↑ "Preparing for Growth: What Mendocino Farms Did First". https://www.qsrmagazine.com/sponsored_content/preparing-growth-mendocino-farms-first-did/.
- ↑ "Ecotrak Reviews". https://www.softwareadvice.com/cmms/ecotrak-profile/reviews/.
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