Company:Klick2Contact
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| Type | Private |
|---|---|
| Industry | Software Company |
| Headquarters | , |
Area served | Worldwide |
Key people | Graham Pollard (CEO), Ross Sampson (Director) |
| Website | Klick2Contact |
Klick2Contact EU Ltd (K2C) is a United Kingdom based provider of cloud based Live Help services for e-commerce websites. The company was founded in 2010. It is a telecommunication company which offers a portfolio of collaboration tools, including Klick2Call Back, Klick2Chat, and Klick2Video for the e-commerce landscape.[1][2][3][4][5]
In July 2016, Klick2Contact was purchased by the contact centre secure payment and customer engagement specialist Eckoh Plc.[6] Klick2Contact continues to operate under its brand name and describes itself as an Eckoh company.
History
Klick2Contact was formed in 2011 and is run by experienced telecommunications, web experts, programmers, software development experts and retail market consultants to provide website owners and e-tailers across the Globe with a range of business enhancing services that allows companies to interact in real time with their customers while they are on their website. Klick2Contact's first round of financing was from Central European venture capital firm, Credo Ventures.[7][8] In 2015 Klick2Contact partnered with Transversal, it would be providing knowledge solutions for the cloud to Klick2Contact. Since then K2C have developed their own Knowledge Base solution/[9][10]
References
- ↑ O'Hear, Steve. "Credo Ventures Closes New €34 Million Fund Targeting Central Europe". https://techcrunch.com/2015/04/27/credo-2/. Retrieved 31 October 2015.
- ↑ "Company Overview of Klick2Contact EU LTD". https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=133378490. Retrieved 31 October 2015.
- ↑ "Making Contact With Your Customers". http://slideplayer.com/slide/5205071/. Retrieved 31 October 2015.
- ↑ "KLICK2CONTACT". https://www.transversal.com/companies/klick2contact. Retrieved 31 October 2015.
- ↑ "Klick2Contact- Company Profile". https://www.crunchbase.com/organization/klick2contact#/entity. Retrieved 31 October 2015.
- ↑ Ltd, Insider Media. "AIM-listed Eckoh swoops for K2C" (in en-GB). Insider Media Ltd. https://www.insidermedia.com/insider/central-and-east/aim-listed-eckoh-swoops-for-k2c.
- ↑ Habermann, Jan. "KLICK2CONTACT SECURED VENTURE FUNDING FOR SALES EXPANSION". http://www.credoventures.com/press/credo-k2c. Retrieved 31 October 2015.
- ↑ "Klick2Contact secures venture funding for sales expansion". http://www.comms-dealer.com/industry-news/klick2contact-secures-venture-funding-sales-expansion. Retrieved 31 October 2015.
- ↑ "Transversal will help Klick2Contact to give better customer experience". https://www.transversal.com/company/press/media-releases/2015/01/transversal-partners-klick2contact-boost-support-online. Retrieved 31 October 2015.
- ↑ "KLICK2CONTACT ACHIEVES ISO 270012015 AND ISO 9001 2015 REGISTRATION". http://gradecrafts.com/tag/klick2contact-achieves-iso-270012015-and-iso-9001-2015-registration. Retrieved 31 October 2015.
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