Company:Pneumobil Reifen und KFZ-Technik

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Pneumobil Reifen und KFZ-Technik GmbH
TypeGmbh
IndustryTire retail and automotive technology
Founded1979
Headquarters
Breuberg/Odenwald
Key people
Christian F. Mühlhäuser (Managing Director)
Revenue> €100 million
Number of employees
> 500
Websitewww.pneumobil.info

Pneumobil Reifen und KFZ-Technik GmbH is a German company providing tire and car services. Since 1994, the company has been part of the Italian tire manufacturer Pirelli and is a 100% subsidiary of Deutsche Pirelli Reifen Holding GmbH. The company has more than 80 stores in Germany operating under several brand names including Pneumobil, Driver, and Reifen-Wagner. It employs approximately 500 people and had revenues of approx. €100 million in 2016.[1] The company’s service offering includes tires, rims, high-quality car services and car accessories for almost all types of vehicles. The company is headquartered in Breuberg in the Odenwald region, on the factory premises of Pirelli Deutschland GmbH.

History

The company was established in 1979 and acquired by the Pirelli Group in 1994. After taking over, among others, the branches of Reifen Laupichler in the metropolitan area of Hamburg and Hanover the company, then named Pneumobil GmbH, acquired the tire retailers Junginger of Metzingen and Reifen Herl of Nürtingen with a total of 15 stores on 1 November 2003.[2]

Effective 1 January 2012, Christian F. Mühlhäuser took the helm of Pneumobil succeeding Hans-Ulrich Röske who had gone into early retirement after working more than 40 years for Pirelli Deutschland.[3][4] Mühlhäuser joined Pirelli as a working student in 1993. Later, after studying engineering and obtaining an MBA degree at US universities, he assumed management functions in the areas of logistics and planning, quality and technology, and in Pirelli‘s headquarters in Milan. In 2009, he took the helm of the Pirelli motorcycle tire factory in Breuberg.

Pneumobil branch Stuttgart-Weilimdorf

Pneumobil went on to acquire more companies such as Reifen Blank of Düren on 1 August 2013 [5] and PneuCenter RRT GmbH of Sindelfingen on 1 September 2013.[6] At the same time, Pneumobil obtained possession of Reifen-Wagner R.W. Auto-Technik, a Landshut-based company offering specialized tire retail and car services. The 100 employees of Reifen-Wagner were kept on the payroll and the service network with a total of ten workshops exclusively based in the state of Bavaria was also taken over.[7][8]

On 13 September 2013, Pneumobil opened its first Driver Center in Frankfurt. A combination of show room, design lounge, consultation room, sales and service area, these flagship stores are designed to turn “purchasing tires and car services into an experience.”[9][10][11] The layout of the store’s workshop area is inspired by the pit lanes in motor sports.[12] Effective 1 October 2013, Pneumobil acquired Reifen-Wagner I.S. Auto-Service GmbH & Co. KG, also based in Landshut, with its 15 stores and 140 employees.[13] September 2014 saw the opening of more Driver Centers in Bonn, Aachen, and Trier.[14]

On 7 April 2017, Pneumobil GmbH changed its name to Pneumobil Reifen und KFZ-Technik GmbH by registering the new name in trade register B of the local court of Darmstadt. Shortly afterwards, on 1 July 2017, the Cologne-based tire retailer Reifen Schäfer e.K. was taken over by Pneumobil.[15]

Pneumobil branch Ingolstadt

After a redesign of six Pneumobil stores in the area of Frankfurt and two Reifen-Wagner stores in Munich, there are 21 Driver Centers (as of October 2017) which are all 100% property of Pneumobil Reifen und KFZ-Technik GmbH. In addition, there are other Driver Centers in the network of Pneumobil’s sister company Driver Handelssysteme GmbH which is also a subsidiary of Deutsche Pirelli Reifen Holding GmbH.

Pneumobil branch Frankfurt/Main

Stores and brands

The approx. 80 stores of Pneumobil Reifen und KFZ-Technik GmbH operate under three different brand names. The Pneumobil brand is predominantly used in the Rhine/Main/Ruhr metropolitan areas as well as Stuttgart, Hamburg, and Hanover. In Bavaria, the company mainly relies on the Reifen-Wagner brand with its almost century-long tradition. Since the opening of the Frankfurt Driver Center in September 2013 new outlets also carry the Driver™ logo.

Service Portfolio

The company‘s product portfolio includes tires of renowned manufacturers such as Bridgestone, Continental, Dunlop, Goodyear, Kumho, Michelin and several others, rims, high-quality car services and car accessories for almost all types of vehicles. The tire portfolio on offer ranges from special tires for container stackers in the Port of Hamburg to wheelbarrow tires and from Ultra High Performance tires to environmentally-friendly Eco tires. Besides services for private customers, the company also offers services for vehicle fleets and commercial vehicles used by businesses.

Awards

Christian Mühlhäuser (left), receiving the German Service Award 2017

Pneumobil has won several awards for the quality of its service. In 2010, 2011, 2013, 2015, and 2016 it ranked No. 1 in the “Tire Retailer Service Study” conducted by the German Institute for Service Quality (DISQ) on behalf of the German n-tv television network. The study sampled 14 tire retailers and tire retail chains with a minimum of 25 outlets across Germany with respect to both their consulting competency and product presentation.[16][17][18][19]

In 2016, Pneumobil won the study “Tire and Car Service Atlas” conducted by the Cologne-based Service Value GmbH for the third time in a row.[20] The results of the study are based on 1,300 customer ratings for a set of 30 general and industry-specific service and performance criteria.

In February 2017, the DISQ held an awards ceremony at the Berlin representation of Bertelsmann during which it presented Pneumobil with the 2017 German Service Award in the category “Travel and Mobility - On Site Consultancy” in recognition of its customer friendliness.[21]

Vocational Training and Environmental Commitment

Pneumobil offers vocational training for retailers and car technicians and provides a cooperative degree program for high-school students wishing to become automobile dealers.[22] Pneumobil’s commitment to the environment is based on streamlined logistics processes, efficient use of materials and advanced energy concepts. In addition, the company has commissioned its disposal and recycling processes to selected and certified specialist companies.

External links

References

  1. ↑ Echo Zeitungen GmbH (in German), Pneumobil kauft zu, http://www.echo-online.de/wirtschaft/wirtschaft-suedhessen/pneumobil-kauft-zu_17976272.htm, retrieved 2017-09-27 
  2. ↑ "Jetzt auch offiziell: Herl und Junginger zu Pneumobil" (in German), Reifenpresse, 2003-10-31, http://reifenpresse.de/2003/10/31/jetzt-auch-offiziell-herl-und-junginger-zu-pneumobil/, retrieved 2017-09-27 
  3. ↑ Vogel Business Media GmbH & Co. KG (in German), Pneumobil hat neuen Geschäftsführer, http://www.kfz-betrieb.vogel.de/pneumobil-hat-neuen-geschaeftsfuehrer-a-346887/, retrieved 2017-09-27 
  4. ↑ "Christian Mühlhäuser neuer Pneumobil-Geschäftsführer" (in German), Reifenpresse, 2012-01-30, http://www.reifenpresse.de/2012/01/30/christian-muehlhaeuser-neuer-pneumobil-geschaeftsfuehrer/, retrieved 2017-09-27 
  5. ↑ "Pneumobil weiter auf Einkaufstour" (in German), Reifenpresse, 2013-08-06, http://reifenpresse.de/2013/08/06/pneumobil-weiter-auf-einkaufstour/, retrieved 2017-09-27 
  6. ↑ klautke (2013-08-27), "Pneumobil übernimmt PneuCenter in Sindelfingen" (in German), Gummibereifung, http://gummibereifung.de/nachrichten/pneumobil-uebernimmt-pneucenter, retrieved 2017-09-27 
  7. ↑ "Pneumobil kauft Reifen Wagner - autohaus.de" (in German). http://www.autohaus.de/nachrichten/reifenhandel-kfz-service-pneumobil-kauft-reifen-wagner-1279454.html. Retrieved 2017-09-27. 
  8. ↑ Vogel Business Media GmbH & Co. KG (in German), Pneumobil schluckt Reifen-Wagner, http://www.kfz-betrieb.vogel.de/pneumobil-schluckt-reifen-wagner-a-413779/, retrieved 2017-09-27 
  9. ↑ "In Frankfurt errichtet Pirelli ein „Driver Center“" (in German), Reifenpresse, 2013-08-02, http://reifenpresse.de/2013/08/02/in-frankfurt-errichtet-pirelli-ein-driver-center/, retrieved 2017-09-27 
  10. ↑ bva-lehmi (2013-09-09), "Driver-Konzept gestartet" (in German), Gummibereifung, http://www.gummibereifung.de/branchenberichte/driver-konzept-gestartet, retrieved 2017-09-27 
  11. ↑ "Schon über 3.500 Kunden in Pirellis neuem Frankfurter „Driver Center“" (in German), Reifenpresse, 2013-12-13, http://reifenpresse.de/2013/12/13/schon-ueber-3-500-kunden-in-pirellis-neuem-frankfurter-driver-center/, retrieved 2017-09-27 
  12. ↑ "Driver Center Frankfurt - Revolution Reifen & Service" (in German), Top Magazin Frankfurt, 2013-12-12, http://www.top-magazin-frankfurt.de/redaktion/business-finance/driver-center-frankfurt-revolution-reifen-service/, retrieved 2017-09-27 
  13. ↑ klautke (2013-09-11), "Pneumobil übernimmt nun auch Reifen-Wagner I.S. Auto-Service" (in German), Gummibereifung, http://gummibereifung.de/nachrichten/pneumobil-uebernimmt-nun-auch-reifen, retrieved 2017-09-27 
  14. ↑ "Netzwerk der „Driver Center“ um drei Standorte erweitert" (in German), Reifenpresse, 2014-09-11, http://www.reifenpresse.de/2014/09/11/netzwerk-der-driver-center-um-drei-standorte-erweitert/, retrieved 2017-09-27 
  15. ↑ "Reifen Schäfer aus Köln geht an Pneumobil" (in German), Reifenpresse, 2017-06-19, http://www.reifenpresse.de/2017/06/19/reifen-schaefer-aus-koeln-geht-an-pneumobil/, retrieved 2017-09-27 
  16. ↑ "Reifenhandel ist fachkundig, aber … – Pneumobil bei DISQ-Servicestudie vorn" (in German), Reifenpresse, 2016-09-09, http://www.reifenpresse.de/2016/09/09/reifenhandel-ist-fachkundig-aber-pneumobil-bei-disq-servicestudie-vorn/, retrieved 2017-09-27 
  17. ↑ n-tv Nachrichtenfernsehen, "Die besten Reifenhändler" (in German), n-tv.de, http://www.n-tv.de/ratgeber/tests/Die-besten-Reifenhaendler-article17905411.html, retrieved 2017-09-27 
  18. ↑ "PNEUMOBIL GMBH ERZIELT ERNEUT SPITZENERGEBNIS - Automotive-Aktuell.de" (in German), Automotive-Aktuell.de, 2015-08-14, https://www.automotive-aktuell.de/pneumobil-gmbh-erzielt-erneut-spitzenergebnis-23431.html, retrieved 2017-09-27 
  19. ↑ n-tv Nachrichtenfernsehen, "Die besten Reifenhändler" (in German), n-tv.de, http://www.n-tv.de/ratgeber/tests/Die-besten-Reifenhaendler-article14480131.html, retrieved 2017-09-27 
  20. ↑ "ServiceAtlas Reifen- und Kfz-Service 2016" (in German). http://www.servicevalue.de/studien-tests/themenschwerpunkte/autoservice/studie/serviceatlas-reifen-und-kfz-service-2016/. Retrieved 2017-09-27. 
  21. ↑ bva-lehmi (2017-02-16), "Pneumobil erhält DISQ-Urteil "sehr gut"" (in German), Gummibereifung, http://www.gummibereifung.de/nachrichten/pneumobil-erhaelt-disq-urteil-sehr-gut, retrieved 2017-09-27 
  22. ↑ "Ausbildung" (in German). https://www.pneumobil.info/karriere/ausbildung.html. Retrieved 2017-09-27. 




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