Software:Atera Networks
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| Type | Private |
|---|---|
| Industry | Information technology |
| Founded | 2011 |
| Founder | Gil Pekelman Oshri Moyal |
| Headquarters | Tel Aviv, Israel |
Key people |
|
| Products | Remote monitoring and management System monitoring Patch management Network monitoring AI |
| Website | www |
Atera Networks (also known simply as Atera) is an autonomous IT management platform with built-in AI agents that offers functionalities such as remote monitoring and management (RMM), ticketing system, help desk, patch management, and operational automation alongside operational aspects like reporting and analytics.[1][2][3]
Targeted towards information technology(IT) departments and managed service providers (MSPs), Atera facilitates file transfers, remote computer access, multi-user support, and the creation of automation without limitations on device or server counts, and autonomous resolution.[4] It aims to shift IT professionals from a reactive to a proactive work model.[4] The company maintains offices in Israel, United States of America, Romania and the Netherlands.[5]
Company
Founded in 2011 by Gil Pekelman and Oshri Moyal in Israel, in 2024 Atera served a customer base that has grown to include 12,000 users spanning 120 countries, indicative of a substantial increase in its annual growth rate.[6][1][7][8] The Tel Aviv-based startup focuses on developing predictive IT management software for organizations[9] incorporating artificial intelligence (AI) for system malfunction prediction and management.[10] The platform, offered as a software as a service (SaaS), enables remote access, billing, and reporting capabilities.[11][7] It employs AI to improve workflow and the efficiency of processes.[7]
After a decade of operation without external funding, Atera raised $100 million in two funding rounds.[6] The company became profitable in 2017, and although it intentionally reduced its profitability in 2019 to invest in growth, it remained bootstrapped[9] until its first investment round in 2020, led by K1, with a $25 million investment.[6] In 2021, a Series B funding round led by General Atlantic,[1][6] with K1 also participating, brought in $77 million,[4] valuing Atera at $500 million.[9] The funding was aimed to enhance customer reach, expand product capabilities, particularly in AI for predictive analytics, and support further global expansion and product innovation.[9][5]
Software
The software architecture begins with endpoint-installed clients connecting to a network, allowing IT managers to monitor networks as if localized.[9] Atera collects data points from devices, focusing on hardware performance, networking, software performance, and security diagnostics, predicting potential issues.[9] In January 2023, Atera integrated OpenAI Codex into its RMM platform for automated script generation, aiming to reduce manual scripting time for IT professionals.[1][12] This integration was part of Atera's strategy to utilize AI and machine learning for automation and failure prediction, enhancing the platform's overall efficiency.[12] A further expansion with OpenAI in April 2023 introduced a feature for automating remediation processes based on support ticket inputs.[13]
The company has integrated its IT platform with Microsoft's Azure OpenAI Service, which contributes to a comprehensive monitoring of IT operations.[14] Atera’s AI Copilot, released in 2024, is an AI agent purpose-built to support technicians in their daily work.[15] Atera's IT Autopilot, released in May 2025 is an AI agent that autonomously resolves low-risk IT tasks, enabling end users to self-troubleshoot repetitive issues such as password resets and reboots. Built into Atera’s platform, thereby minimizing the need for IT intervention.[14][16][17] This function aims to substantially reduce initial response times and amplify the productivity of IT teams.[14]
In March 2026, Atera rebranded IT Autopilot as Robin by Atera to reflect its expanding, enterprise-focused capabilities to autonomously resolve complex technical issues, on device, network or in the cloud. [18]
Atera integrates third-party security software for enhanced protection and issues security patches.[9] The platform's functionality includes a browser-based management console for system monitoring, service ticket creation for IT issues, customizable alerts, endpoint management, real-time diagnostics, patch management, and extensive reporting capabilities, offering insights into IT service performance and technician efficiency.[9][11]
References
- ↑ 1.0 1.1 1.2 1.3 Kerner, Sean Michael (26 January 2023). "Remote IT management gets a generative AI boost as Atera adds OpenAI Codex". https://venturebeat.com/ai/remote-it-management-gets-a-generative-ai-boost-as-atera-adds-openai-codex/.
- ↑ "From back office to big picture: IT’s autonomous era begins" (in en). https://www.fastcompany.com/91380087/from-back-office-to-big-picture-its-autonomous-era-begins.
- ↑ "Atera CEO On Autopilot Platform: ‘It Doesn’t Just Tell You What The Problem Is, It Fixes It’" (in en). https://www.crn.com/news/channel-news/2025/atera-ceo-on-autopilot-platform-it-doesn-t-just-tell-you-what-the-problem-is-it-fixes-it.
- ↑ 4.0 4.1 4.2 "Analyze More Than 40 Thousand Data per Second: ATERA Raised 77 Million Dollars". https://www.geektime.co.il/atera-raised-77m-series-b/.
- ↑ 5.0 5.1 "Tech Buzz: Israel's hi-tech market gets three new unicorns, three IPOs" (in en). 29 July 2021. https://www.jpost.com/jpost-tech/tech-buzz-israels-hi-tech-market-gets-three-new-unicorns-two-ipos-675158.
- ↑ 6.0 6.1 6.2 6.3 מגן, הדס (11 December 2021). ""קיבלנו מיילים מקרנות ואמרנו - לא": הסטארט־אפים שלא רוצים משקיעים". https://www.globes.co.il/news/article.aspx?did=1001393664.
- ↑ 7.0 7.1 7.2 "Atera". https://www.atera.com/.
- ↑ "QBS MSP Strengthens Service Offering through Strategic Partnership with Atera" (in en). https://www.qbssoftware.com/content-resources/news/QBS-MSP-Strengthens-Service-Offering-through-Strategic-Partnership-with-Atera.
- ↑ 9.0 9.1 9.2 9.3 9.4 9.5 9.6 9.7 Lunden, Ingrid (28 July 2021). "Atera raises $77M at a $500M valuation to help SMBs manage their remote networks like enterprises do". https://techcrunch.com/2021/07/28/atera-raises-77m-at-a-500m-valuation-to-help-smbs-manage-their-remote-networks-like-enterprises-do/?_guc_consent_skip=1710178974.
- ↑ "הבינה מלאכותית, כל השאר טבעי. הפי האוור במשרדי "אטרה" - וואלה! כסף" (in he). 24 March 2022. https://finance.walla.co.il/item/3496637.
- ↑ 11.0 11.1 Ohlhorst, Frank J. (22 January 2021). "How Atera Brings IT Management to Distributed Workforces". https://www.eweek.com/enterprise-apps/how-atera-brings-it-management-to-distributed-workforces/.
- ↑ 12.0 12.1 Comeau, Zachary (26 January 2023). "Atera Launches OpenAI Integration for IT Script Generating". https://mytechdecisions.com/it-infrastructure/atera-launches-openai-integration-for-it-script-generating/.
- ↑ Comeau, Zachary (3 April 2023). "Atera Expands OpenAI Integration With Automated Remediation Loops". https://mytechdecisions.com/it-infrastructure/atera-expands-openai-integration-with-automated-remediation-loops/.
- ↑ 14.0 14.1 14.2 "10x efficiency: Atera enables better IT management with its AI-powered IT Platform" (in en). https://customers.microsoft.com/en-us/story/1662731177894407321-atera-professional-services-azure-en-israel.
- ↑ "Harnessing AI Copilot to Triage and Auto-Respond to Tickets" (in en). https://blogs.fsd-tech.com/atera-ai-copilot-training-uae-dubai.
- ↑ Aijourn (20 May 2025). "atera launches it autopilot ushering in the era of autonomous it". https://aijourn.com/atera-launches-it-autopilot-ushering-in-the-era-of-autonomous-it/.
- ↑ Pulse2 (7 February 2025). "Interview With Co-Founder & CEO Gil Pekelman". https://pulse2.com/atera-profile-gil-pekelman-interview/.
- ↑ prnewswire (10 Mar 2026). "Atera Declares an End to Workplace Tech Bottlenecks, Expands Global Enterprise Growth With Launch of Robin by Atera and 'Let People Work' Campaign". https://www.prnewswire.com/news-releases/atera-declares-an-end-to-workplace-tech-bottlenecks-expands-global-enterprise-growth-with-launch-of-robin-by-atera-and-let-people-work-campaign-302709620.html.
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