Software:SupportDesk

From HandWiki
Short description: Software tool

SupportDesk is a service desk software tool[1] for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor progress and track purchase orders.[1] It has an open design which can be extended. [2]

References

  1. ↑ 1.0 1.1 [1], Network Computing Magazine ,Vol 16, Issue 5 - September/October 2007.
  2. ↑ [2], Smacl, CNet, September 23, 2005 Version: House-on-the-Hill SupportDesk 2003.16b.

External links



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