Software:Norton PC Checkup

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Norton PC Checkup was a program downloaded either separately or as a bundle with updates to Adobe Flash, provided to enable users to perform a system checkup of their Microsoft Windows based personal computers. It was launched by Symantec in October 2008.[1][2] The program has since been succeeded by Norton Live.

Criticism

This software was initially criticized[3] by users for its similarity to various malware "virus removers", but a software fix was published by Symantec to resolve this problem.[4] This software was also installed on Toshiba Windows 7 laptops under the name of Toshiba Security Dashboard. The problem with this was, a user was unable to uninstall the software because there was no uninstaller in the program folder, and it wasn't even listed in Programs and Features. The solution was to uninstall the Toshiba Security Dashboard, thus uninstalling the Norton Product.

References

  1. ↑ "Symantec Launches New PC Help Service: Norton Premium Services Take on Today's PC Problems". International Business Times. 2008-10-14. http://www.ibtimes.com/prnews/20081014/norton-premium-services.htm. "The service providescomprehensive PC help offerings including a Norton PC Checkup Service(available 24x7) to identify performance problems" 
  2. ↑ "PC Checkup and PC Tune-up online Services by Symantec". Windows Vista: The Official Magazine. 2008-10-15. http://www.windowsvistamagazine.com/05582469251182100792/pc-checkup-and-pc-tune-up-online-services-by-symantec.html. 
  3. ↑ "Can't get rid of Norton PC Checkup?". Season Security. 2008-08-22. http://www.seasonsecurity.com/cant-get-rid-of-norton-pc-checkup-49920. "I think it was the Shockwave Player update I downloaded and had an option for Norton PC Checkup, I did the checkup thing and used its uninstaller which worked, But every time I restart my computer it opens and downloads again. I have used the built in uninstaller and windows remove programs. Do I have to find the directory on my hard drive to delete it? Anyway Norton Anti-virus is acting like an annoying virus itself!" 
  4. ↑ "Norton PC Checkup 1.1". Symantec. 2008-12-29. http://community.norton.com/t5/Other-Norton-Products/PC-Checkup-1-1/m-p/53393. "We would like to apologize for the delay in responding to anyone who may have experienced a problem uninstalling our Norton PC Checkup tool. There was an unforeseen glitch in the PC Checkup 1.0 tool, which has been fixed as of 11/17/08 and automatically replaced with PC Checkup 1.1. Any person who may have an old version of the PC Checkup tool on their system should receive an update automatically by launching the application. Then, upon closing it, it should uninstall." 

External links



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