Biography:Annegret Hannawa

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Prof.

Annegret Friederike Hannawa
Annegret Hannawa
Born (1979-04-27) 27 April 1979 (age 47)
Konstanz, Germany
NationalityGerman
Education
Scientific career
FieldsSafe Communication, Patient Safety, Healthcare quality
InstitutionsLugano, Università della Svizzera italiana (USI)
Websiteannegrethannawa.com

Annegret Friederike Hannawa (born 27 April 1979 in Konstanz, Germany) is a German communication scientist and director of the Center for the Advancement of Healthcare Quality and Safety (CAHQS) at the Università della Svizzera italiana in Lugano.[1] She presides the European Institute for Safe Communication (EISC).[2]

Studies

Hannawa studied interpersonal communication at San Diego State University, where she earned a master's degree in 2006.[3]

She then began her Ph.D. studies in health communication at Arizona State University. Her dissertation developed a communication science model of "Physician Mistake Disclosure."[4] In 2009, Hannawa received her doctorate from ASU.[5]

Academic career and work

Hannawa received her first academic appointment at Wake Forest University (WFU) in Winston-Salem, North Carolina, USA, as tenure-track assistant professor in the Department of Communication Studies.[6] In 2011, she was appointed to a tenure-track professorship in health communication and research methodology at the Faculty of Communication, Università della Svizzera italiana (USI, Lugano, Switzerland), where she still works today.[7]

Hannawa conducted a grant-funded international congress entitled "Communicating Medical Error (COME)" in 2013.[8] The conference evolved into the nonprofit organization "ISCOME Global Center for the Advancement of Communication Science in Healthcare."[9] To date, Hannawa leads this research association as its founding president-elect.[10] Also in 2013, she received funding from the Swiss National Science Foundation (SNSF) to develop evidence-based communication guidelines for disclosing medical errors to patients.[11] In 2019, the Swiss Federal Office of Public Health tasked her to analyze the pandemic communication surrounding Covid-19.[12][13]

In 2016, Hannawa founded an interdisciplinary Center for the Advancement of Healthcare Quality and Safety (CAHQS) at the Università della Svizzera italiana.[14] In the same year, she was elected as a scientific expert to the ELSI Advisory Board of the Swiss Personalized Health Network (SPHN).[15] In addition, she received honorary titles as Associate Faculty at Johns Hopkins University Bloomberg School of Public Health (Baltimore, Maryland, USA)[16] and Cardiff University School of Medicine (Wales, United Kingdom).[7]

In 2016, Hannawa was awarded the "Jozien Bensing Research Award".[17] In 2023, the government or the Swiss Canton of Uri recognized her with an appointment as Ambassador.[18] In June 2024, she founded the European Institute for Safe Communication (EISK), bringing together science and practice to protect professionals in aviation, healthcare, emergency services, energy, and crisis management from communication failures in high-risk situations.[19][20][21] In June 2025, Hannawa received the global award for applied research by the International Communication Association (ICA). For the first time in history, this prestigious award went to a scientist in Switzerland.

Research

SACCIA Safe Communication Competencies

Hannawa's research initially focused on how "safe communication" can prevent harmful errors in everyday clinical practice and ensure high-quality healthcare, particularly in the digital age.[22] In her scientific research, she evaluated over 1000 cases of harm in hospitals.[23][24] According to her statistics, 53 patients die every day in Germany as a result of treatment errors;[25] up to 80 percent of these cases can be traced back to unsafe communication.[26][27] From this evidence, Hannawa developed a science-based "SACCIA Safe Communication" model that conveys five competencies that can help people build resilience against human communication failures in high-risk situations.[28] Hannawa has meanwhile extended her SACCIA research to further high-risk contexts, such as Covid-19,[29][12][30] airborne rescues,[31][32] energy crisis,[33] climate change,[34] and societal crisis resilience.[35]

Awards

  • Global Applied Research Award of the International Communication Association (ICA), 2025.[36]
  • Jozien Bensing Research Award, 2016.[37]

See also

References

  1. ↑ "Our Team" (in en-US). http://patientsafetycenter.org/our-team. 
  2. ↑ "The European Institute for Safe Communication is established". 2024-08-22. https://www.usi.ch/en/feeds/29055. 
  3. ↑ Hannawa, Annegret F.; Spitzberg, Brian H. (2009-01-07). ""My Child Can Beat Your Child": Toward a Measure of Parental Self-Evaluation Maintenance (PSEM)". Journal of Family Communication 9 (1): 23–42. doi:10.1080/15267430802561584. ISSN 1526-7431. https://doi.org/10.1080/15267430802561584. 
  4. ↑ Hannawa, Annegret F. (2009-07-31). "Negotiating Medical Virtues: Toward the Development of a Physician Mistake Disclosure Model". Health Communication 24 (5): 391–399. doi:10.1080/10410230903023279. ISSN 1041-0236. PMID 19657822. https://doi.org/10.1080/10410230903023279. 
  5. ↑ "Hannawa, Annegret Friederike" (in it). https://search.usi.ch/it/persone/6e848ddf2f9b33ced651c8174719f0d9/hannawa-annegret-friederike. 
  6. ↑ "July 2010 Faculty Focus" (in en). 2010-07-01. http://news.wfu.edu/2010/07/01/july-2010-faculty-focus/. 
  7. ↑ 7.0 7.1 "Dr. Annegret Hannawa, PhD" (in en-US). http://usi.to/nx2. 
  8. ↑ "COME - Conference - Communicating Medical Error". https://www.come.usi.ch/. 
  9. ↑ "About" (in en-US). https://www.iscome.org/who-we-are. 
  10. ↑ "Board" (in en-US). https://www.iscome.org/board-members. 
  11. ↑ "Swiss National Science Foundation SNSF | P3 Research Grant Search Database | Projects - People – Publications" (in en). http://p3.snf.ch/. 
  12. ↑ 12.0 12.1 Hannawa, Annegret F.; Stojanov, Ana (2022-12-28). ""Compliant Supporters," "Anxious Skeptics," and "Defiant Deniers": A Latent Profile Analysis of People's Responses to COVID-19 Communications". Health Communication 39 (1): 148–160. doi:10.1080/10410236.2022.2162224. ISSN 1532-7027. PMID 36576172. 
  13. ↑ "The quality of public communication during COVID-19: symptoms of a wider malaise | Swiss Medical Weekly" (in en-US). https://smw.ch/index.php/smw/announcement/view/57. 
  14. ↑ "Center for the Advancement of Healthcare Quality and Patient Safety" (in en-US). http://patientsafetycenter.org/. 
  15. ↑ "ELSI Advisory Group (ELSIag)" (in de-DE). https://sphn.ch/de/organisation/governance/elsi-advisory-group/. 
  16. ↑ "Faculty" (in en). https://publichealth.jhu.edu/faculty/3320/annegret-f-hannawa. 
  17. ↑ "USI professor wins Jozien Bensing Research Award 2016" (in en). https://www.com.usi.ch/en/feeds/3995. 
  18. ↑ "Professor Hannawa appointed ambassador of Uri" (in en). https://www.usi.ch/en/feeds/26552. 
  19. ↑ "Schlechte Kommunikation kann Leben gefährden" (in de). 2024-08-20. https://www.srf.ch/news/schweiz/forschung-in-altdorf-ur-schlechte-kommunikation-kann-leben-gefaehrden. 
  20. ↑ "Safety begins between people". 2024-09-02. https://www.safecominstitute.org/. 
  21. ↑ "USI professor establishes European Institute for Safe Communication in Uri". 2024-07-03. https://www.greaterzuricharea.com/en/news/usi-professor-establishes-european-institute-safe-communication-uri. 
  22. ↑ Ovretveit, John; Wu, Albert; Street, Richard; Thimbleby, Harold; Thilo, Friederike; Hannawa, Annegret (2017-03-20). "Using and choosing digital health technologies: a communications science perspective" (in en). Journal of Health Organization and Management 31 (1): 28–37. doi:10.1108/JHOM-07-2016-0128. ISSN 1477-7266. PMID 28260405. https://www.emerald.com/insight/content/doi/10.1108/JHOM-07-2016-0128/full/html. 
  23. ↑ "Von wegen "Soft-Skill"" (in de). https://www.landdergesundheit.de/beteiligung/wegen-soft-skill. 
  24. ↑ Rundschau, Lausitzer (2019-03-10). "Aktuelle Studie: Patienten verstehen oft nur Bahnhof" (in de). https://www.lr-online.de/aktuelle-studie-patienten-verstehen-oft-nur-bahnhof-38260800.html. 
  25. ↑ "Schweigen gefährdet Menschenleben" (in de). 2017-09-14. https://www.fr.de/wirtschaft/schweigen-gefaehrdet-menschenleben-11019743.html. 
  26. ↑ "Kommunikation zwischen Arzt und Patient - Das große Risiko des gegenseitigen Nicht-Verstehens" (in de-DE). 27 October 2017. https://www.deutschlandfunk.de/kommunikation-zwischen-arzt-und-patient-das-grosse-risiko.724.de.html?dram:article_id=399265. 
  27. ↑ Nützel, Nikolaus (2017-09-15). "Patientensicherheit: Wenn Schweigen gefährlich ist". Bayern 2. 
  28. ↑ Camia, Valeria. "Mangelhafte Kommunikation zwischen Arzt und Patient? Manchmal richtet sie mehr Schaden an als die Krankheit selbst" (in it). https://www.ticinoscienza.ch/de/news.php?wenn-mangelhafte-kommunikation-zwischen-arzt-und-patient-mehr-schaden-anrichtet-als-die-krankheit-selbst. 
  29. ↑ "Our Work" (in en-US). http://patientsafetycenter.org/ourwork. 
  30. ↑ "Communication during Covid-19: A Swiss National Study (11 April 2022)" (in en-GB). 2022-04-12. https://www.pslhub.org/learn/coronavirus-covid19/data-and-statistics/communication-during-covid-19-a-swiss-national-study-11-april-2022-r6598/. 
  31. ↑ Hannawa, Annegret F (December 2021). ""We're on our way:" A message from the mountains" (in en). Journal of Patient Safety and Risk Management 26 (6): 240–242. doi:10.1177/25160435211058145. ISSN 2516-0435. http://journals.sagepub.com/doi/10.1177/25160435211058145. 
  32. ↑ "Competence - Humanfaktoren in der Bergrettung" (in de-DE). https://competence.ch/?post_type=post&p=1163. 
  33. ↑ "Chancen nutzen | VSE" (in de). https://www.strom.ch/de/nachrichten/chancen-nutzen. 
  34. ↑ "Building shared knowledge on the climate crisis" (in en). https://www.usi.ch/en/feeds/25970. 
  35. ↑ "Wir müssen unser kommunikatives Immunsystem stärken, um für die Krisen von morgen gewappnet zu sein" (in de). https://reatch.ch/publikationen/sichere-kommunikation. 
  36. ↑ "Prof. Annegret Hannawa receives the ICA's Applied Research Award" (in en). https://www.usi.ch/en/feeds/32282. 
  37. ↑ "Awards" (in en). https://each.international/eachevents/awards/. 



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