Company:Aberdeen Group

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Aberdeen
TypePrivate
IndustryMarket Intelligence, Content Marketing Services, Research
Founded1988
HeadquartersWaltham, Massachusetts, United States
Websiteaberdeen.com

Aberdeen is an international intent-based marketing company that collects and analyzes data on buyer behavior across 200+ B2B (Business-to-Business) sectors. Aberdeen's headquarters is based in Waltham, Massachusetts, United States , with an additional US office location in Wilton, CT, as well as three European offices in Versailles (France ), Madrid (Spain ), and Chertsey (United Kingdom ).[1][non-primary source needed]

Aberdeen provides findings for a range of industry sectors including Business Intelligence,[2] Customer Experience Management,[3] Financial Management and Governance Risk and Compliance,[4] Human Capital Management,[5] Information Security,[6] Manufacturing and Engineering,[7] IT Infrastructure,[8] and Supply Chain Management.[9]

History

Aberdeen was originally founded in 1988 to use enterprise data to help businesses make business decisions by using data governance.[10] Aberdeen has since been acquired by two different companies: Harte Hanks in September 2006 and later Halyard Capital in April 2015.[11][12] The company initially provided technology industry data and predictive analytics for B2B marketers and sales teams, but as of 2018, provides targeted intent data for marketing and sales.[13][14][15]    

Aberdeen’s method combines online interactions (topic, keywords, PageURL, and Opt-in) with targeting data (company, location, contacts), and first-party visitor intelligence and win/loss history.[16] Aberdeen has databases of opt-in users who have explicitly said that they are looking for certain technology and want to purchase in a specific time-frame.[17] On blind tests run by clients, Aberdeen’s models achieved 91% accuracy in predicting purchase intent.[14]

From 2016 to 2018 the Group partnered with Bombora, a provider of B2B demographic and intent-based data.[18]

On October 30, 2017, Marc Osofsky became Aberdeen’s chief executive officer and a member of the board of managers; Gary Skidmore became the chairman of Aberdeen.[19]

From 2016 to 2018 the Group partnered with Bombora, a provider of B2B demographic and intent-based data.[20]

On October 30, 2017, Marc Osofsky became Aberdeen’s chief executive officer and a member of the board of managers; Gary Skidmore became the chairman of Aberdeen.[21]

In December 2018, Aberdeen acquired The Big Willow, an intent data provider.[22] The Big Willow gathers its data in part by tracking 3.7 billion device IDs across over 12 billion web pages.[23][14]

The acquisition allowed Aberdeen to enhance its intent data offerings by being able to provide specific company locations and target contact titles.[23][24][14] As part of the acquisition, The Big Willow CEO Charlie Tarzian became President and Chief Innovation Officer at Aberdeen, and The Big Willow COO Keith Blackwell became COO of Aberdeen.[24][14][23]

On November 24,2020, Spiceworks Ziff-Davis acquired Aberdeen Group.[25]

Products

In April 2019, Aberdeen announced 'Aberdeen Intent for Salesforce', a tool that works with Salesforce to improve sales.[26]

Research studies

The Aberdeen Group has conducted several surveys that have been used by multiple media outlets:

  • Customer Retention[27][28]
  • Live Chat Support Cost Reductions[29]
  • Rebate Promotion Benefits[30]
  • Hiring Millennials through Social Media[31]
  • Engaged Employee Program Benefits[32]

Some of the data Aberdeen collects and analyzes is available via different reports.[33] One of Aberdeen’s reports, The Impact of Video Marketing, showed that marketers that used video content to engage potential customers grew their companies’ revenue 49% faster year-over-year than companies without video content.[34] A further report, Understanding the Expanding Benefits of Marketing with Video, reported that video marketers get 66% more qualified leads per year and achieve a 54% increase in brand awareness.[35] Another study focused on successful onboarding practices, and revealed that employees who attend a structured orientation program are more productive and engaged at work.  The data was shared alongside information that the average U.S. employer spends $4,000 hiring someone new.[36]

References

  1. ↑ "About Us". https://ww.aberdeen.com/about/. 
  2. ↑ Killbride, Jeannine (June 15, 2018). "IBM Acquires Oniqua, Strengthens Leading IoT Capabilities to Help Businesses Proactively Maintain Vital Assets". https://markets.on.nytimes.com/research/stocks/news/press_release.asp?docTag=201806151200PR_NEWS_USPRX____NY29280&feedID=600&press_symbol=151846. 
  3. ↑ Todorova, Aleksandra (August 27, 2006). "Goodbye, Mail-In Rebates". https://www.wsj.com/articles/SB115663801471546598?ns=prod/accounts-wsj. 
  4. ↑ Stellin, Susan (October 21, 2003). "BUSINESS TRAVEL; Taking the Tedium Out of Filing Travel Expenses". https://www.nytimes.com/2003/10/21/business/business-travel-taking-the-tedium-out-of-filing-travel-expenses.html. 
  5. ↑ Milne-Tyte, Ashley (September 26, 2011). "Seeking Work? Ready Your Webcam". https://www.wsj.com/articles/SB10001424053111904537404576554943587087926?ns=prod/accounts-wsj. 
  6. ↑ "New Research From Aberdeen Group and Wombat Security Confirms Security Awareness and Training Measurably Reduces Cyber Security Risk". January 13, 2015. http://www.marketwired.com/press-release/new-research-from-aberdeen-group-wombat-security-confirms-security-awareness-training-1982426.htm. 
  7. ↑ Van Rens, Ed (January 13, 2012). "InfinityQS Promotes Food Safety in Manufacturing through Sponsorship of Aberdeen Group Report". https://www.infinityqs.com/about/press-releases/2012/infinityqs-promotes-food-safety-in-manufacturing-t. 
  8. ↑ Granger, Peter (April 19, 2012). "Industrial Ethernet adoption enables "Best-in-Class", says Aberdeen Group". https://blogs.cisco.com/manufacturing/industrial-ethernet-adoption-enables-best-in-class-says-aberdeen-group?dtid=osscdc000283. 
  9. ↑ Burnson, Patrick (June 28, 2018). "Logility Teams With Aberdeen to Produce New Insights on Supply Chain "Segmentation"". http://www.scmr.com/article/logility_teams_with_aberdeen_to_produce_new_insights_on_supply_chain_segmen. 
  10. ↑ "Don't Overlook Intent Data for Data Governance". https://www.business2community.com/big-data/dont-overlook-intent-data-for-data-governance-02166027. 
  11. ↑ "Halyard Capital Acquires Aberdeen Group". Mergr. April 14, 2015. https://mergr.com/halyard-capital-acquires-aberdeen-group. Retrieved June 27, 2018. 
  12. ↑ "Harte-Hanks to Acquire AberdeenGroup, Inc.; Aberdeen's Emphasis on Fact-Based Research and Benchmarking to Enhance Harte-Hanks Tech Sector, Market Intelligence & Lead Generation Services". Business Wire. September 18, 2006. https://www.businesswire.com/news/home/20060918006063/en/Harte-Hanks-Acquire-AberdeenGroup-Aberdeens-Emphasis-Fact-Based-Research. Retrieved June 26, 2018. 
  13. ↑ "Aberdeen Group enters into partnership with Bombora, provider of B2B demographic and intent-based data" (in en-US). 2016-05-19. http://www.talkingnewmedia.com/2016/05/19/aberdeen-group-enters-into-partnership-with-bombora-provider-of-b2b-demographic-and-intent-based-data/. 
  14. ↑ 14.0 14.1 14.2 14.3 14.4 says, Kevin Kerner (2018-12-17). "Aberdeen Acquires The Big Willow" (in en). https://gzconsulting.org/2018/12/17/aberdeen-acquires-the-big-willow/. 
  15. ↑ Schoening, Elise. "Aberdeen Acquires The Big Willow" (in en-gb). https://www.demandgenreport.com/features/news-briefs/aberdeen-acquires-the-big-willow. 
  16. ↑ says, Kevin Kerner (2018-12-17). "Aberdeen Acquires The Big Willow" (in en). https://gzconsulting.org/2018/12/17/aberdeen-acquires-the-big-willow/. 
  17. ↑ Zhao, Jingcong (2017-05-30). "How Predictive is B2B Intent Data?". https://blog.socedo.com/how-predictive-is-intent-data/. 
  18. ↑ "Aberdeen Group enters into partnership with Bombora, provider of B2B demographic and intent-based data" (in en-US). 2016-05-19. http://www.talkingnewmedia.com/2016/05/19/aberdeen-group-enters-into-partnership-with-bombora-provider-of-b2b-demographic-and-intent-based-data/. 
  19. ↑ "PE-backed Aberdeen appoints Osofsky as CEO". 2017-11-02. https://www.pehub.com/2017/11/pe-backed-aberdeen-appoints-osofsky-as-ceo/. 
  20. ↑ "Aberdeen Group enters into partnership with Bombora, provider of B2B demographic and intent-based data" (in en-US). 2016-05-19. http://www.talkingnewmedia.com/2016/05/19/aberdeen-group-enters-into-partnership-with-bombora-provider-of-b2b-demographic-and-intent-based-data/. 
  21. ↑ "PE-backed Aberdeen appoints Osofsky as CEO". 2017-11-02. https://www.pehub.com/2017/11/pe-backed-aberdeen-appoints-osofsky-as-ceo/. 
  22. ↑ "Daily Newsletter | CDP Institute :: 12-10-18 Aberdeen Acquires Intent Data Collector The Big Willow". https://www.cdpinstitute.org/Newsletter/Blog694/Newsletter/12-10-18-Aberdeen-Acquires-Intent-Data-Collector-The-Big-Willow. 
  23. ↑ 23.0 23.1 23.2 "Daily Research News Online no. 27261 - Aberdeen Buys Intent Data Firm The Big Willow". http://www.mrweb.com/drno/news27261.htm. 
  24. ↑ 24.0 24.1 Schoening, Elise. "Aberdeen Acquires The Big Willow" (in en-gb). https://www.demandgenreport.com/features/news-briefs/aberdeen-acquires-the-big-willow. 
  25. ↑ "=Spiceworks Ziff-Davis Acquires Aberdeen Group". https://mergr.com/spiceworks-ziff-davis-acquires-aberdeen-group. 
  26. ↑ "DealSignal Adds Bombora Intent" (in en-US). 2019-04-15. https://gzconsulting.org/2019/04/15/dealsignal-adds-bombora-intent/. 
  27. ↑ "4 Ways to Deliver Omni-channel Customer Support Effectively". 2018-01-25. https://newmediaservices.com.au/omni-channel-customer-support-services/. 
  28. ↑ Net, Hospitality. "The New Era of Personalization: The Hyperconnected Guest Experience | By Jos Schaap" (in en-us). https://www.hospitalitynet.org/opinion/4091815.html. 
  29. ↑ "How Implementing Live Chat Software Can Reduce Your Operational Costs" (in en-US). 2019-01-31. https://www.nicereply.com/blog/live-chat-software/. 
  30. ↑ "Stay Competitive in the New 5G Wireless Era with Rebate Promotions" (in en). https://www.hawkincentives.com/insights/stay-competitive-new-5g-wireless-era-rebate-promotions. 
  31. ↑ "17 Social Recruiting Statistics and the Impact On Hiring Top Talent" (in en-US). 2019-02-19. https://everyonesocial.com/blog/social-recruiting-statistics/. 
  32. ↑ "How to Empower Your Employees to Succeed". https://www.business.com/articles/ways-to-empower-employees/. 
  33. ↑ Balkhi, Syed (2019-03-26). "B2B Businesses Hang Out on LinkedIn, Not Instagram. Are You There, Too?" (in en). https://www.entrepreneur.com/article/330371. 
  34. ↑ Balkhi, Syed (2019-03-26). "B2B Businesses Hang Out on LinkedIn, Not Instagram. Are You There, Too?" (in en). https://www.entrepreneur.com/article/330371. 
  35. ↑ "Video Marketing Statistics: What You Must Know for 2019" (in en-US). 2017-05-15. https://optinmonster.com/video-marketing-statistics-what-you-must-know/. 
  36. ↑ "Best Practices for Successful Employee Onboarding". https://www.business2community.com/human-resources/best-practices-for-successful-employee-onboarding-02193275. 

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