Company:AudioCodes

From HandWiki
AudioCodes Ltd.
TypePublic
TASE: AUDC NASDAQ: AUDC
Industry
Founded1993; 33 years ago (1993)
HeadquartersPark Naimi,
Or Yehuda
,
Israel[1]
Key people
Shabtai Adlersberg, (president and CEO)
Products
RevenueIncrease $242.2 million (2024)
Increase $ 38.5 million - Non-GAAP (2020)
Increase $ 8.8 million - Non-GAAP (2023)
Number of employees
1100 (2025)
Websitewww.AudioCodes.com

AudioCodes Ltd. is an Israeli technology company providing communication software and hardware and productivity solutions for enterprises and service providers.[2]

Founded in 1993, it is headquartered in Or Yehuda, Israel, AudioCodes has a global footprint with offices, research and development centers, and support and service teams across North America, Europe, Asia, and Latin America.[3] As of 2025, the company employs approximately 1,000 people worldwide.

Publicly traded since 1999, AudioCodes is listed on the NASDAQ stock exchange (NASDAQ: AUDC) and the Tel Aviv Stock Exchange (TASE: AUDC:).[4]

The President, CEO and Director of AudioCodes since its inception Is Shabtai Adlersberg. His background in electrical engineering and digital signal processing, has been instrumental in guiding the company's technological advancements.

History

Founding and Early Development (1993–1999)

The company was founded in 1993 by Shabtai Adlersberg and Leon Bialik, both of whom previously worked at DSP Group.[5] The company initially focused on developing digital signal processing technologies for voice compression.

In 1996, A significant early achievement was made within the adoption of AudioCodes’ voice compression algorithm as the basis for the ITU-T G.723.1 standard in 1996, facilitating efficient voice transmission over IP networks.[6]

In May 1999, AudioCodes went public, listing its shares on both the NASDAQ Global Select Market and the Tel Aviv Stock Exchange under the ticker symbol AUDC.[7] Through those years, the company expanded its product portfolio to include media gateways and session border controllers (SBCs), catering to the growing demand for VoIP solutions.[8]

Recognizing the industry's shift towards unified communications, AudioCodes aligned its strategy with Microsoft’s UC platforms in the years 2010–2019, starting with Office Communications Server and progressing through Lync,[9] Skype for Business and Microsoft Teams. This partnership positioned AudioCodes as a key provider of voice connectivity solutions for Microsoft’s ecosystem.[10]

In 2020, the COVID-19 pandemic took its toll and accelerated the adoption of hybrid work, increasing demand for AudioCodes’ solutions, particularly those integrated with Microsoft Teams. The company responded by enhancing its offerings to support hybrid collaboration and communication, with a strong focus on managed solutions. Additionally, AudioCodes made investments in AI-driven technologies, developing products for voice recognition, transcription and analytics for the evolving enterprise needs.

Products, Solutions and Services

AudioCodes offers a portfolio of products, solutions and services designed to facilitate enterprise and service provider voice communications, particularly within Microsoft Teams, other unified communications environments and the enterprise CX/contact center market. More than sixty of the world's top one hundred service providers use AudioCodes technology, including AT&T, Verizon, BT, DT and Telefónica.[11] The product portfolio includes SaaS Platforms and AI-Based Applications, Hardware and services.

SaaS Platforms and AI-Based Applications

  • AudioCodes Live Platform : A multi-tenant UCaaS service delivery platform for partners and service providers, with a variety of value-added services to enhance employee and customer experience.[12]
  • Voca Conversational Interaction Center (CIC): An AI-powered, Microsoft Teams-certified contact center solution built in Azure with ready-to-use conversational AI.[13][14]
  • Meeting Insights: An AI-driven application that captures, transcribes and organizes Microsoft Teams meetings, providing searchable access to meeting content across organizations.[15]
  • Interaction Insights: An enterprise-grade interaction recording solution that captures and stores voice, video and instant messaging interactions for compliance and quality assurance purposes.[16]
  • VoiceAI Connect: An AI-powered voice integration solution for chatbots that creates a communication hub between any bot framework, any telephony system and any cognitive speech service.[17]
  • One Voice Operations Center (OVOC): A voice network management solution that combines voice network device management and quality of experience monitoring into a single intuitive application.[18]

Hardware

  • Session Border Controllers (SBCs): The Mediant family of SBCs provides secure and scalable SIP trunking and Direct Routing for Microsoft Teams, supporting both on-premises and cloud deployments.[vii]
  • IP Phones and Room Devices: The 400HD series of IP phones[19] and the Room Experience (RX) suite offer Microsoft Teams-certified voice and video endpoints for business users and meeting rooms.
  • Media Gateways and Multi-Service Business Routers (MSBRs): AudioCodes provides digital and analog media gateways,[xi] as well as Multi-Service Business Routers,[xii] to facilitate connectivity between legacy telephony systems and IP networks.[20]

Services

AudioCodes supplies suites of applications for the enterprise and service provider markets. These include One Voice for Microsoft 365 to accelerate the voice-enablement of Microsoft Teams.[14][21]

Acquisitions

AudioCodes has strategically acquired several companies to enhance its product portfolio, technological capabilities and market presence in the communications industry. Below is a chronological list of notable acquisitions:

  • 2003: Nortel Networks’ Universal Audio Server (UAS) Product Group

In 2003, AudioCodes acquired the Universal Audio Server (UAS) product group from Nortel Networks, expanding its media server offerings and strengthening its position in the VoIP market.[22]

  • 2004: Ai-Logix

In May 2004, AudioCodes acquired Ai-Logix, a New Jersey-based provider of advanced voice recording hardware technology for the call logging and voice recording industries. The acquisition aimed to expand AudioCodes' voice over packet communications boards business into the call logging and recording market.[23]

  • 2006: Nuera Communications

In July 2006, AudioCodes completed the acquisition of Nuera Communications, a provider of media gateway solutions for broadband telephony networks. The acquisition was valued at $85 million in cash, with an additional payment of up to $5 million based on revenue milestones.[24]

  • 2006: Netrake Corporation

Also in July 2006, AudioCodes acquired Netrake Corporation, a Texas-based provider of session border controllers and security gateway solutions. This acquisition enhanced AudioCodes’ capabilities in delivering secure and scalable VoIP solutions for service providers.[25]

  • 2007: CTI Squared Ltd. (CTI2)

In February 2007, AudioCodes acquired CTI Squared Ltd. (CTI2), an Israeli company specializing in unified communications platforms. The acquisition aimed to integrate CTI2’s value-added services into AudioCodes' portfolio, enhancing its offerings for service providers and enterprises.[26]

  • 2010: NSC (Natural Speech Communication Ltd.)

In 2010, AudioCodes acquired NSC, an Israeli company focused on speech recognition technologies. This acquisition allowed AudioCodes to incorporate advanced speech recognition capabilities into its voice applications.[27]

  • 2013: MailVision

In April 2013, AudioCodes acquired MailVision, a provider of VoIP solutions. The acquisition enabled AudioCodes to expand its offerings in the VoIP market, maintaining its position as leaders in the unified communications and real-time media communications solutions market.[28]

  • 2021: Callverso

In November 2021, AudioCodes acquired Callverso, an Israeli provider of conversational AI solutions and natural language understanding (NLU) technology for contact centers. The acquisition strengthened AudioCodes’ voice AI portfolio, enhancing its capabilities in the contact center market.[29]

See also

References

  1. ↑ "Offices Worldwide". https://www.audiocodes.com/corporate/offices-worldwide. 
  2. ↑ "VoIP: A Communications Revolution" (in he). http://innovationisrael.mag.calltext.co.il/magazine/80/articles/1713. 
  3. ↑ "AudioCodes Offices Worldwide". https://www.audiocodes.com/corporate/offices-worldwide. 
  4. ↑ "Start-Up AudioCodes to Issue on NASDAQ in 3 Months - Globes" (in he). 1999-02-07. https://en.globes.co.il/en/article--370514. 
  5. ↑ "VoIP: A Communications Revolution" (in he). http://innovationisrael.mag.calltext.co.il/magazine/80/articles/1713. 
  6. ↑ "G.723.1 : Dual rate speech coder for multimedia communications transmitting at 5.3 and 6.3 kbit/s". https://www.itu.int/rec/t-rec-g.723.1. 
  7. ↑ "AudioCodes Sent to Wall Street - Globes" (in en). 1999-05-31. https://en.globes.co.il/en/article--375269. 
  8. ↑ "AudioCodes Reports Fourth Quarter and Full Year 2010 Results" (in en). 2011-01-26. https://www.nbcnews.com/id/wbna41270917. 
  9. ↑ "AudioCodes, Microsoft expand Lync partnerships - Globes" (in en). 2011-07-11. https://en.globes.co.il/en/article--1000662943. 
  10. ↑ Scott, Rob (2018-07-10). "The Journey from Skype for Business to Microsoft Teams" (in en-GB). https://www.uctoday.com/collaboration/the-journey-from-skype-for-business-to-microsoft-teams/. 
  11. ↑ "About AudioCodes". https://www.audiocodes.com/corporate/about-audiocodes. 
  12. ↑ "AudioCodes Live Platform | Multi-Tenant UCaaS Service Delivery" (in en-US). https://www.audiocodes.com/solutions-products/saas/audiocodes-live-platform. 
  13. ↑ "Voice Recognition Speeds Up Hospital Call Routing". 2017-12-26. https://www.hospimedica.com/health-it/articles/294771963/voice-recognition-speeds-up-hospital-call-routing.html. 
  14. ↑ 14.0 14.1 "AudioCodes leverages Azure to cut Teams Phone deployment time and facilitate native CCaaS offering for Teams | Microsoft Customer Stories" (in en). https://www.microsoft.com/en/customers/story/1722208281384472910-audiocodes-azurecognitiveservices-telecommunications-and-media-en-israel. 
  15. ↑ Carter, Rebekah (2024-07-17). "Unleashing AI's Power: Transforming Teams Meetings into Business Insights" (in en-GB). https://www.uctoday.com/unified-communications/unleashing-ais-power-transforming-teams-meetings-into-business-insights-audiocodes/. 
  16. ↑ "Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI" (in en-US). https://www.audiocodes.com/solutions-products/voiceai/voca-conversational-interaction-center. 
  17. ↑ "Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI" (in en-US). https://www.audiocodes.com/solutions-products/voiceai/voca-conversational-interaction-center. 
  18. ↑ GmbH, finanzen net. "AudioCodes One Voice Operations Center (OVOC) Now Supported on AWS | Markets Insider" (in en-us). https://markets.businessinsider.com/news/stocks/audiocodes-one-voice-operations-center-ovoc-now-supported-on-aws-1018619194. 
  19. ↑ "Your New IP Phone: AudioCodes 450HD Review" (in en-GB). 2018-10-29. https://www.uctoday.com/endpoints/audiocodes-450-hd-review/. 
  20. ↑ "Audiocodes wins Bezeq business routers deal - Globes" (in he). 2012-10-16. https://en.globes.co.il/en/article--1000790673. 
  21. ↑ "The Journey from Skype for Business to Microsoft Teams" (in en-GB). 2018-07-10. https://www.uctoday.com/collaboration/team-collaboration/the-journey-from-skype-for-business-to-microsoft-teams/. 
  22. ↑ "AudioCodes buys Nortel voice over packet technology - Globes" (in en). 2003-04-08. https://en.globes.co.il/en/article--679806. 
  23. ↑ "AudioCodes buys Ai-Logix for $10m - Globes" (in en). 2004-05-13. https://en.globes.co.il/en/article--796048. 
  24. ↑ "AudioCodes Aquires Nuera 160506". https://www.sec.gov/Archives/edgar/data/1086434/000108643406000011/audiocodes-6k.htm. 
  25. ↑ "AudioCodes buys US company Netrake for $10m - Globes" (in en). 2006-07-06. https://en.globes.co.il/en/article--1000110142. 
  26. ↑ "AudioCodes to Buy CTI2". February 1, 2007. https://www.lightreading.com/mobile-core/audiocodes-to-buy-cti2. 
  27. ↑ "AudioCodes Acquires N.S.C. Natural Speech Communication Ltd." (in en-US). https://www.audiocodes.com/news/press-releases/news/audiocodes-acquires-nsc-natural-speech-communication-ltd. 
  28. ↑ "AudioCodes Expected to Acquire MailVision". https://technews.tmcnet.com/channels/enterprise-sbc/articles/336281-audiocodes-expected-acquire-mailvision.htm. 
  29. ↑ "AudioCodes Acquires Callverso, a provider of Conversational AI solutions for Contact Centers" (in en-US). https://www.audiocodes.com/news/press-releases/news/audiocodes-acquires-callverso-a-provider-of-conversational-ai-solutions-for-contact-centers. 



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