Company:Canopy Innovations

From HandWiki
Canopy
Industrysoftware
Founded2010
FounderBill Tan
HeadquartersNew York City , New York
Key people
John Vander Meulen (Chief Revenue Officer)
Mark Lawley (VP of Engineering)
David Wysocki (Sr Director of Marketing)
Kate Riestenberg (Director of Content and Pedagogy)

Canopy is a digital health company, established in 2010 and headquartered in New York City , NY. Its technologies focus on bridging the linguistic and cultural barrier between healthcare providers and their limited English proficiency,[1] or non-English speaking patients.

History

First-generation Chinese-American Bill Tan founded New York City-based Canopy after experiences translating for his immigrant family-members during hospital visits revealed an inefficient and ineffective process for how healthcare organizations could handle patients with limited or no English language skills.[2]

Hospitals and health systems routinely struggle to provide critical services to language minority patients due to a national interpreter shortage,[3] difficulty with technology, and confusing reimbursement regulations. A 2016 study showed that nearly one-third of U.S. hospitals failed to offer language services to patients with limited English proficiency (LEP), despite federal and local laws requiring them. This results in disparities: LEP patients remain hospitalized longer, have higher readmission rates, are at higher risk for adverse events, and have lower satisfaction with their care than English-proficient patients.[4][5][6]

Canopy's solution, in part, involves the development of products to help providers deliver Language Concordant Care that may improve health outcomes for patients and help providers remain compliant with language access standards spelled out in ACA Section 1557.[7]

Corporate affairs

Leadership

Canopy Innovations is managed by chairman and CEO Bill Tan. Other key executives are:[8]

  • John Vander Meulen, Chief Revenue Officer
  • Mark Lawley, Vice President of Engineering
  • David Wysocki, PhD, Senior Director of Marketing
  • Kate Riestenberg, PhD, Director of Content and Pedagogy

Products and services

Canopy helps to overcome language barriers between healthcare providers and patients.[9] The language barrier undermines the quality of care for 27+ million patients, and creates enormous workflow and financial constraints to the health delivery organizations that serve them.[10] With support from the National Institutes of Health (NIH), Canopy has developed a unique suite of products to tackle these challenges.[11]

Canopy and its Canopy360 solution offers 8 enterprise products to tackle the language barrier, led by Canopy Learn, an eLearning course made for healthcare providers, professionals and students to learn Medical Spanish.[12][13]

Canopy also offers the application Canopy Speak, which offers pre-translated medical phases, including Chinese and Spanish. The app also allows calling external interpretive services.[12][2]

Some adopters of its software include Duke University Health System, UNC Health Care, the Visiting Nurse Service of New York, the University of Pennsylvania Health System, Jefferson Health, Elmhurst Hospital, UCLA David Geffen School of Medicine, and University of Arizona College of Medicine.[2]

Awards

In 2014, Canopy won the PILOT Health Tech NYC award and innovation awards from the National Institute of Health.[9]

In total, Canopy has won five different NIH awards for research and development since 2011.[11]

References

  1. ↑ "Frequently Asked Questions (FAQs)". http://www.lep.gov/faqs/faqs.html#OneQ1. [|permanent dead link|dead link}}]
  2. ↑ 2.0 2.1 2.2 "App breaks down language barriers for patients, doctors" (in en). 2015-01-24. https://www.modernhealthcare.com/article/20150124/MAGAZINE/301249980/app-breaks-down-language-barriers-for-patients-doctors. 
  3. ↑ "The Ongoing Staffing Shortage for Interpreters at Hospitals". https://acutrans.com/the-ongoing-staffing-shortage-for-interpreters-at-hospitals/. 
  4. ↑ Hampers, LC (1999). "Language barriers and resource utilization in a pediatric emergency department". Pediatrics 103 (6 Pt 1): 1253–1256. doi:10.1542/peds.103.6.1253. PMID 10353938. https://pubmed.ncbi.nlm.nih.gov/10353938. 
  5. ↑ John-Baptiste, Ava (2004). "The effect of English language proficiency on length of stay and in-hospital mortality". J Gen Intern Med 19 (3): 221–228. doi:10.1111/j.1525-1497.2004.21205.x. PMID 15009776. 
  6. ↑ Divi, Chandrika (2007). "Language proficiency and adverse events in US hospitals: a pilot study". Int J Qual Health Care 19 (2): 60–67. doi:10.1093/intqhc/mzl069. PMID 17277013. https://pubmed.ncbi.nlm.nih.gov/17277013/. 
  7. ↑ HHS. "Section 1557: Frequently Asked Questions". https://www.hhs.gov/civil-rights/for-individuals/section-1557/1557faqs/index.html#:~:text=Section%201557%20and%20its%20implementing,)%20in%20the%20State(s). 
  8. ↑ "About Canopy" (in en-US). https://www.withcanopy.com/our-story. 
  9. ↑ 9.0 9.1 "Canopy Innovations". https://angel.co/company/canopy-nyc. 
  10. ↑ Elsaid, Sonja; Le Foll, Bernard (2019-09-11). "The complexity of pharmacology of cannabidiol (CBD) and its implications in the treatment of brain disorders". Neuropsychopharmacology 45 (1): 229–230. doi:10.1038/s41386-019-0518-1. ISSN 0893-133X. PMID 31511618. PMC 6879582. http://dx.doi.org/10.1038/s41386-019-0518-1. 
  11. ↑ 11.0 11.1 "Our NIH Innovation Awards". https://info.withcanopy.com/awards. 
  12. ↑ 12.0 12.1 "HealthTech Accelerator #1: Canopy focused on enhancing patient-healthcare professional communication – Teknovation" (in en-US). 3 May 2019. https://www.teknovation.biz/healthtech-accelerator-1-canopy-focused-enhancing-patient-health-professional-communication/. 
  13. ↑ "Request Access to Canopy Learn | Hispanic Center of Excellence". https://hispanichealth.arizona.edu/webform/request-access-canopy-learn. 

External links



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