Company:Delivery Solutions
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| Type | Subsidiary |
|---|---|
| Industry | Logistics, Software as a Service (SaaS) |
| Founded | Template:Start year and age |
| Founders | Arshaad Mirza, Manil Uppal |
| Headquarters | Plano, Texas, United States |
Area served | United States, Canada, United Kingdom, Europe, Australia |
| Products | Same-day delivery, curbside pickup, BOPIS, omnichannel delivery platform, post-purchase services |
| Services | Retail logistics, delivery fleet aggregation, analytics, reverse logistics |
| Parent | UPS |
| Website | www |
Delivery Solutions is an American-based software company that provides Software as a Service (SaaS) options to enterprise merchants, such as last-mile delivery, same-day delivery, curbside pickup, and Buy Online Pickup In-Store (BOPIS).
In May 2022, Delivery Solutions was acquired by United Parcel Service and became a subsidiary. It partners with Walmart, Sephora, Abercrombie & Fitch, ShopRite, and Total Wine & More, operating in North America, the U.K., Australia, and Europe.
History
Delivery Solutions was founded in 2018 by Arshaad Mirza and Manil Uppal,[1] who had previously started Lash Delivery, an alcohol delivery service.[citation needed] They saw an opportunity to create a platform that brought together different delivery fleets to help retailers improve their last-mile deliveries.[2][3]
In 2019, Delivery Solutions launched its same-day delivery system and worked with Total Wine & More.[4][5]
In 2020, the company added more features, including curbside pickup, BOPIS, order tracking, reverse logistics, and analytics. By 2021, Delivery Solutions had processed $660 million in orders.[6] In May 2022, Delivery Solutions was acquired by UPS and became a subsidiary.[7] Although it is now part of UPS, the company continues to operate under its original name and management.[8][9] After the acquisition, the founders of Delivery Solutions, Arshaad Mirza and Manil Uppal, continued to lead the company until they exited in 2024.[10]
Overview
Delivery Solutions provides a platform for retailers to manage various delivery options like same-day delivery, curbside pickup, and BOPIS.[11][12] The company's services help retailers improve their customer experience and reduce supply chain and distribution risks.[13][14] Delivery Solutions serves a range of businesses, including retailers like Abercrombie & Fitch, Walmart, ShopRite, Total Wine & More, and Sephora.[15] The company operates in the U.S., Canada, the U.K., Australia, and Europe.[16]
References
- ↑ Cosgrove, Emma. "UPS has acquired logistics startup Delivery Solutions, a major partner for Walmart's GoLocal delivery network" (in en-US). https://www.businessinsider.com/ups-acquires-delivery-solutions-walmart-partner-2022-5.
- ↑ Innovates, Dallas; Kirkpatrick, David (2018-10-29). "Last-Mile Tech: Click-to-Door Service Delivers for Total Wine & More" (in en-US). https://dallasinnovates.com/last-mile-tech-click-to-door-service-delivers-for-total-wine-more/.
- ↑ Walton, Chris (2018-02-02). "Look Mom - I just Shipt my pants in an Instacart" (in en-US). https://omnitalk.blog/2018/02/02/look-mom-i-just-shipt-my-pants-in-an-instacart/.
- ↑ "Total Wine Rolling Out Same-Day Delivery Nationwide - Park Street Imports" (in en-US). 2018-10-30. https://www.parkstreet.com/total-wine-rolling-out-same-day-delivery-nationwide/.
- ↑ "Total Wine & More Launches Nationwide Alcohol Delivery Service, Powered by Onfleet" (in en). 2018-10-29. https://onfleet.com/blog/total-wine-more-launches-nationwide-alcohol-delivery-service-powered-by-onfleet-2/.
- ↑ "What Supply Chain Data Should I Track in 2020?" (in en-US). 2020-03-16. https://veridian.info/supply-chain-data-2020/.
- ↑ Cosgrove, Emma (31 May 2022). "UPS has acquired logistics startup Delivery Solutions, a major partner for Walmart's GoLocal delivery network". https://www.businessinsider.com/ups-acquires-delivery-solutions-walmart-partner-2022-5.
- ↑ "UPS Acquires SaaS Technology Company Delivery Solutions" (in en-US). 2022-06-01. https://www.pymnts.com/acquisitions/2022/ups-acquires-saas-technology-company-delivery-solutions/.
- ↑ Straight, Brian (2022-05-31). "UPS acquires last-mile tech provider Delivery Solutions" (in en-US). https://www.freightwaves.com/news/ups-acquires-last-mile-tech-provider-delivery-solutions.
- ↑ "Delivering Solutions: Two Founders' Journey in Transforming Retail Experiences" (in en). https://blog.deliverysolutions.co/delivery-solutions-founding-story/.
- ↑ "Manil Uppal, Co-Founder, Delivery Solutions on Last-Mile Orchestration" (in en-US). https://podcasts.apple.com/us/podcast/manil-uppal-co-founder-delivery-solutions-on-last-mile/id1562068014?i=1000559391736.
- ↑ "UPS acquires Delivery Solutions" (in en). https://about.ups.com/us/en/our-stories/customer-first/ups-acquires-delivery-solutions.html.
- ↑ "COVID-19 and the F&B Industry: Delivery Services to the Rescue" (in en). https://hospitalityinsights.ehl.edu/covid-19-delivery-services.
- ↑ "COVID-19's Impact on Delivery Trends | Mitchell'sNY" (in en-US). 2020-08-22. https://logistics.mitchellsny.com/how-covid-19-has-changed-the-delivery-industry/.
- ↑ "Delivery Solutions Customers". https://www.cbinsights.com/company/delivery-solutions-1/customers.
- ↑ "Delivery Solutions Continues to Expand Same-Day and Last-Mile Delivery Capabilities in UK with All" (in en). https://www.thescxchange.com/articles/6845-delivery-solutions-continues-to-expand-same-day-and-last-mile-delivery-capabilities-in-uk-with-all.
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