Company:DriveSavers

From HandWiki
DriveSavers, Inc.
TypePrivate
IndustryData Recovery[1]
Founded1985
FounderJay Hagan, Scott Gaidano
Headquarters
Novato, California
Key people
Alex Hagan, CEO
Scott Moyer, President
Jay Hagan, Chairman
Websitedrivesaversdatarecovery.com

DriveSavers, Inc. is a computer hardware data recovery company located in Novato, California.[2][3][4] It was founded by former CEO Jay Hagan and former company President Scott Gaidano in 1985.[5][6][7]

History

In 1985, former Jasmine Technologies executives Jay Hagan and Scott Gaidano founded DriveSavers, operating from Gaidano’s condo with $1,400.[6][5][7][8] DriveSavers originally offered both hard drive repair and data recovery services, but the company dropped its drive repair services within its first eight months.[7] In 1992, DriveSavers signed an agreement with SuperMac Technology to assume technical support and warranty obligations for SuperMac Mass Storage Products.[9]

The company merged with Data Recovery Disk Repair in 1994 and retained the DriveSavers name.[6] In 2008, DriveSavers invested two million dollars to build a series of five ISO-certified cleanrooms to disassemble and rebuild damaged hard drives.[10][2][6][8] From 2004-2009, the company grew from 35 to 85 employees.[11]

DriveSavers also works with "the more secretive" branches of government and celebrities.[5][11] In order to provide comfort and assistance to clients with a data loss situation, DriveSavers has had on staff an individual "data crisis counselor."[12][13] This counselor has had experience in working for a suicide hotline.

DriveSavers is the only recovery firm licensed with every major hard-drive manufacturer, so their work on a drive does not void the warranty.[5] It can recover data from hard disk drives, solid state drives, smart phones, servers, digital camera media and iOS devices.[10][3][14][15][16] The company can recover data from T2 and M1-powered Macs with embedded SSD storage.[17] Even with cloud backup, personal data loss is still possible, but can be recovered.[3] The company recovered data from old floppy disks of the deceased creator of Star Trek, Gene Roddenberry, potentially containing lost episodes of the franchise.[18]

DriveSavers is certified HIPAA-compliant, undergoes annual SOC2 Type II reviews and has encryption training certificates from GuardianEdge, PGP, PointSec and Utimaco.[2][19]

Security certifications and practices

DriveSavers facility is made up of cleanrooms.[20] The cleanrooms come in different ratings depending on the application and range from federal standards of 100,000 to 100. The rating is a measure of the number of 0.1-micron-sized airborne particulates per square meter.

DriveSavers employees have to go through background checks, because of contracts with state, and federal government agencies. The company also has to meet data-security standards its clients do, like HIPAA certification to work with hospitals and GLBA certification to work with financial institutions.

Awards

  • Storage Visions, Visionary Company Award, 2014[21]
  • Flash Memory Summit, Most Innovative Flash Memory Consumer Application Award, 2018[22]
  • Better Business Bureau, A+ rating[23]

See also

  • List of data recovery companies

References

  1. "Does Missing Florida Teens' iPhone Hold Critical Clues?" (in en). https://www.nbcnews.com/news/us-news/families-cling-hope-iphone-holds-clues-florida-teens-loss-sea-n564296. 
  2. 2.0 2.1 2.2 Alex Wawro (June 5, 2013). "Smash smartphone. Throw it in the ocean. Hope DriveSavers doesn’t get it.". PC World. https://www.pcworld.com/article/2040662/smash-smartphone-throw-it-in-the-ocean-hope-drivesavers-doesn-t-get-it-.html. Retrieved September 16, 2013. 
  3. 3.0 3.1 3.2 Mat Honan (August 17, 2012). "Mat Honan: How I Resurrected My Digital Life After an Epic Hacking". Wired. https://www.wired.com/gadgetlab/2012/08/mat-honan-data-recovery/all/. Retrieved September 16, 2013. 
  4. Honan, Mat. "How DriveSavers Got My Data Back" (in en-US). Wired. ISSN 1059-1028. https://www.wired.com/2012/08/how-drivesavers-got-my-data-back/. 
  5. 5.0 5.1 5.2 5.3 Chris Taylor (June 3, 2003). "Fried Your Drive?". Time. http://content.time.com/time/magazine/article/0,9171,455801,00.html. Retrieved September 16, 2013. 
  6. 6.0 6.1 6.2 6.3 Tony C. Yang (August 31, 2008). "Saving the day by saving data". San Francisco Business Journal. https://www.bizjournals.com/sanfrancisco/stories/2008/09/01/smallb1.html?page=all. Retrieved September 16, 2013. 
  7. 7.0 7.1 7.2 Christine Kilpatrick (April 9, 2000). "Cyber-saviors". San Francisco Business Journal. https://www.bizjournals.com/sanfrancisco/stories/2000/04/10/smallb1.html?page=all. Retrieved September 16, 2013. 
  8. 8.0 8.1 Rik Myslewski (August 29, 2008). "Profile: DriveSavers stays true to data-recovery roots". MacWorld. https://www.macworld.com/article/1135297/drivesavers.html. Retrieved September 16, 2013. 
  9. Mark H. Anbinder (September 14, 1992). "SuperMac & DriveSavers". TidBITS. https://tidbits.com/article/2937. Retrieved September 16, 2013. 
  10. 10.0 10.1 Neil J. Rubenking (March 10, 2010). "Inside the DriveSavers Clean Rooms". PC Magazine. https://www.pcmag.com/article2/0,2817,2361120,00.asp. Retrieved September 16, 2013. 
  11. 11.0 11.1 Chris Taylor (October 26, 2009). "The tech catastrophe you're ignoring". Fortune. https://money.cnn.com/2009/10/20/smallbusiness/cutting_edge_hard_drive_backup.fsb/index.htm. Retrieved September 16, 2013. 
  12. Lazarus, David (February 23, 2003). "Psychologist helps victims of data loss / Some soothing words after the data wreck". SFGate. https://www.sfgate.com/business/article/Psychologist-helps-victims-of-data-loss-Some-2632946.php. Retrieved December 7, 2018. 
  13. Neighbor, Joseph (July 25, 2016). "The 'Swedish Fish Theory' Is About More Than Candy". Vice Media. https://motherboard.vice.com/en_us/article/gv5549/the-swedish-fish-theory-is-about-more-than-candy. Retrieved December 7, 2018. 
  14. David Dahlquist (April 21, 2010). "DriveSavers Adds IPad Data Recovery Service". PCWorld. https://www.pcworld.com/article/194693/article.html. Retrieved September 16, 2013. 
  15. Andy Ihnatko (September 19, 2012). "The camera from the bottom of the lagoon". TechHive. https://www.techhive.com/article/2009054/the-camera-from-the-bottom-of-the-lagoon.html. Retrieved September 16, 2013. 
  16. Neil J. Rubenking (April 11, 2008). "What Drives Can DriveSavers Save?". PC Magazine. http://appscout.pcmag.com/security-spyware/275509-what-drives-can-drivesavers-save. Retrieved September 16, 2013. 
  17. Eckel, Erik (2021-02-16). "DriveSavers can recover lost data from an M1-powered Mac" (in en-US). https://www.techrepublic.com/article/drivesavers-can-recover-lost-data-from-an-m1-powered-mac/. 
  18. "How Star Trek creator Gene Roddenberry’s words were freed from old floppy disks" (in en-US). https://www.pcworld.com/article/418904/star-trek-creators-lost-words-recovered-from-old-floppies.html. 
  19. "DriveSavers Answers Your Data Recovery Questions". FileSlinger. https://fileslinger.com/2009/02/27/drivesavers-answers-your-data-recovery-questions/. Retrieved September 16, 2013. 
  20. Honan, Mat. "How DriveSavers Got My Data Back" (in en-US). Wired. ISSN 1059-1028. https://www.wired.com/2012/08/how-drivesavers-got-my-data-back/. 
  21. "DriveSavers Wins 2014 Storage Visions Visionary Company Award" (in en). https://www.businesswire.com/news/home/20140106005853/en/DriveSavers-Wins-2014-Storage-Visions-Visionary-Company. 
  22. "DriveSavers Data Recovery Wins 2018 Flash Memory Summit Most Innovative Flash Memory Consumer Application Award" (in en). https://www.businesswire.com/news/home/20180809005147/en/DriveSavers-Data-Recovery-Wins-2018-Flash-Memory. 
  23. "DriveSavers, Inc. | Better Business Bureau® Profile" (in en). https://www.bbb.org/us/ca/novato/profile/data-recovery/drivesavers-inc-1116-15889. 

External links