Company:Ibex Global
From HandWiki
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| Type | Public |
|---|---|
| NASDAQ: IBEX | |
| Industry | CX Outsourcing Technology |
| Founded | 2002 |
| Headquarters | Washington, D.C., United States |
Key people | Mohammed Khaishgi (Chairman) Bob Dechant (CEO) |
| Revenue |  $558.3 million [1] [2] (2025) |
Number of employees | 33,000 [2] [3] |
| Parent | TRG Pakistan |
| Website | ibex |
Ibex Global is an American multinational corporation that provides business process outsourcing (BPO) and AI-powered customer experience (CX) technology. It is headquartered in Washington, D.C.. The company provides services for startups, scale-ups, and "blue-chip" companies across various industries, including healthcare, retail, and e-commerce.[2][3][4][5]
History
Ibex was founded in 2002. It is mostly owned & controlled by TRG Pakistan and serves as one of its major investments.
In 2014, Ibex opened a call center in Spring Hill, Tennessee.[6]
In 2018, Ibex closed its call center in Indiana and laid off 105 employees.[7]
In 2023, Ibex closed its call center in Oregon and laid off 100 employees.[8]
References
- ↑ "Ibex Investors". https://investors.ibex.co/.
- ↑ 2.0 2.1 2.2 "Form 10-K: Annual Report for the Fiscal Year Ended June 30, 2025". U.S. Securities and Exchange Commission. September 11, 2025. https://www.sec.gov/Archives/edgar/data/1720420/000172042025000027/ibex-20250630.htm.
- ↑ 3.0 3.1 "Ibex Connect". https://www.ibex.co/connect/.
- ↑ Medici, Andy (28 February 2018). "D.C. region might see another company go public. We have the details.". The Business Journals. https://www.bizjournals.com/washington/news/2018/02/28/d-c-region-might-see-another-company-go-public-we.html.
- ↑ Ammachchi, Narayan (14 July 2020). "Ibex Files for Listing its Shares on Nasdaq". Nearshore Americas. https://nearshoreamericas.com/ibex-files-for-listing-its-shares-on-nasdaq/.
- ↑ "IBEX Global to hire 800 people". https://www.columbiadailyherald.com/article/20140528/NEWS/305289950.
- ↑ Musselman, Ron (28 June 2018). "Call center in mall to close Saturday". https://www.indianagazette.com/news/call-center-in-mall-to-close-saturday/article_4ea81b18-7adf-11e8-b805-671ab2534844.html.
- ↑ Lerten, Barney (2 April 2023). "Ibex Global shuts Bend call center, lays off 100 people, shifting others to work from home". KTVZ. https://ktvz.com/news/business/2023/04/02/ibex-global-shuts-bend-call-center-lays-off-100-people-shifting-others-to-work-from-home/.
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