Company:Nowpatient
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| NowPatient | |
| Type | Private |
| Industry | Pharmaceutical |
| Founded | 1999 |
| Founder | Rajive Patel |
| Headquarters | Coulsdon, Surrey, England |
Number of locations | 2 Sites (2025) |
Area served | United Kingdom (prescriptions) Global (prescriptions) |
Number of employees | 53 |
| Website | nowpatient |
NowPatient is a Class I software as a medical device[1] available for Apple, Android, or desktop browser that provides online pharmacy and telehealth services. The app provides users with access to NowPatient's General practitioners, AI-powered health tools, Drug coupon, health information, medication reminders, treatments, management of chronic health conditions and continuous monitoring for health risks.[2][3][4] Services are available in the UK and US.[2]
It is licensed by the UK's Medicines and Healthcare products Regulatory Agency (MHRA)[1]
NowPatient
NowPatient is a health technology company based in Coulsdon, London. NowPatient is owned by Infohealth Ltd, a licensed online pharmacy, that is located in Harrow, London.[2]
NowPatient's virtual care platform was being trialed by five groups of National Health Service (NHS) practices and one additional large practice.[5]
The app may help over-stretched NHS services.[6]
NowPatient has integrated remote blood pressure readings into its virtual care platform allowing clinicians to prescribe more NHS and private medications remotely.[7]
NowPatient is approved by the NHS to provide online services for patients registered with a GP surgery in England to access a range of online health and prescription services.[8][9]
History
Now Healthcare Group was a health technology company founded in 2014 and based in Salford. It was formally dissolved on 12 November 2023[10] after having entered into administration in May 2020, following the loss of its Aviva contract.[11]
It was approved by the Care Quality Commission and was said to have 20 million customers.[12]
Now Healthcare Group Ltd is dissolved and no longer an entity.[13]
It provided digital GP services to Aviva clients, using its mobile app, Aviva Digital GP, which allowed people to book video consultations with a GP, get remote diagnoses and advice on simple medical queries.[14]
This service was already offered to the company's private medical insurance clients.[15]
Now Healthcare Group also employed its own GPs.[5]
Now Pharmacy, in Liverpool, was a "tele-pharmacy super hub". It was able dispense around 500,000 prescriptions per month. It used robotics technology, called Rowa and made by Becton, Dickinson.[16]
NowPatient was acquired by Infohealth Ltd in May 2020, and redeveloped into an AI-driven accessible platform that relieves the burden on physical healthcare providers and broadens access to vital services.[17]
References
- ↑ 1.0 1.1 "PARD". https://pard.mhra.gov.uk/manufacturer-details/13309.
- ↑ 2.0 2.1 2.2 "Frequently asked questions". 27 January 2025. https://nowpatient.com/faq/.
- ↑ "Infohealth". Lloyd's Bank. 11 December 2024. https://www.lloydsbank.com/business/resource-centre/case-studies/infohealth.html.
- ↑ Begum, Shelina (28 May 2020). "Staff left 'stunned' as health tech firm suddenly closes". Business Live. https://www.business-live.co.uk/technology/staff-left-stunned-health-tech-18324565.
- ↑ 5.0 5.1 "GPs in the NHS to receive free video consultation technology". News Medical Lifesciences. 18 September 2018. https://www.news-medical.net/news/20180911/GPs-in-the-NHS-to-receive-free-video-consultation-technology.aspx.
- ↑ "Now Healthcare Group lands multi-million investment". Digital Health. https://www.digitalhealth.net/2017/06/a-multi-million-pound-investment-into-now-healthcare-group/.
- ↑ "NowPatient and Lifelight Partner to Optimize Telehealth with Smartphone Blood Pressure Monitoring". HIT Consultant. 17 February 2025. https://hitconsultant.net/2025/02/17/nowpatient-and-lifelight-partner-to-optimize-telehealth-with-smartphone-blood-pressure-monitoring/.
- ↑ "Online services for patients at practices using EMIS". https://digital.nhs.uk/services/gp-it-futures-systems/im1-pairing-integration/emis-pfs-suppliers.
- ↑ "Online services for patients at practices using TPP". https://digital.nhs.uk/services/gp-it-futures-systems/im1-pairing-integration/tpp-pfs-suppliers.
- ↑ https://find-and-update.company-information.service.gov.uk/company/09297453
- ↑ "Now Healthcare Group closure due to Aviva contract loss". Cover. 10 June 2020. https://www.covermagazine.co.uk/news/4016317/healthcare-group-closure-aviva-contract-loss.
- ↑ "Now Healthcare Group promotes appoints COO". Manchester Evening News. 19 December 2017. https://www.manchestereveningnews.co.uk/business/business-news/now-healthcare-group-promotes-appoints-14057366.
- ↑ "NOW HEALTHCARE GROUP LIMITED overview - Find and update company information - GOV.UK" (in en). https://find-and-update.company-information.service.gov.uk/company/09297453.
- ↑ "Manchester's Now Healthcare Group collaborates with Aviva on new GP app". Bdaily. 27 April 2018. https://bdaily.co.uk/articles/2018/04/27/manchesters-now-healthcare-group-collaborates-with-aviva-on-new-gp-app.
- ↑ "Online pharmacy offers GPs free use of video consultation app". Pharmaceutical Journal. 17 September 2018. https://www.pharmaceutical-journal.com/news-and-analysis/news-in-brief/online-pharmacy-offers-gps-free-use-of-video-consultation-app/20205453.article.
- ↑ "Now Healthcare to open robot-powered 'digital pharmacy' in Liverpool". Digital Health. 28 August 2018. https://www.digitalhealth.net/2018/08/now-healthcare-open-robot-powered-digital-pharmacy/.
- ↑ UKTN (2025-03-26). "AI powering the future of health tech" (in en-GB). https://www.uktech.news/sponsored/ai-powering-the-future-of-health-tech-20250326.
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