Company:Snapforce CRM
| Type | Private |
|---|---|
| Industry | Software as a Service |
| Founded | 2013 |
| Founder | Richard Gabriel |
| Headquarters | Mahwah, New Jersey, United States |
| Services | Sales management Customer relationship management Cloud computing solutions |
| Website | www |
Snapforce CRM is a comprehensive Customer relationship management (CRM) SaaS application, developed by Snapforce.com. Primary use case is customer management and sales automation, although it can also be configured with telephony support.[1] [2] [3] [4]
Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.[5]
Deployment options
Snapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.[6] [7]
Recognition
In May 2014 the company became the first crm software provider to offer telephony services as a native feature.[8]
Snapforce CRM was recognized as one of ten "Top Players" in the Customer Relationship Management Market Report 2015. [9]
References
- ↑ Angeles, Sara (9 September 2015). "Best CRM Software 2015". BusinessNewsDaily. http://www.businessnewsdaily.com/7839-best-crm-software.html. Retrieved 4 October 2015.
- ↑ TheEnterpriseCenter (28 April 2015). "Customer Relationship Management". SalemStateUniversity. http://enterprisectr.org/category/customer-relationship-management/. Retrieved 4 October 2015.
- ↑ "Best CRM Systems By Price". dev.to. https://dev.to/exploitify/best-crm-systems-by-price-1e2h.
- ↑ "The Big List of Lead Generation Tools You Want". RedJester. 19 March 2015. http://redjester.net/the-big-list-of-lead-generation-tools-you-want/. Retrieved 4 October 2015.
- ↑ Jain, Ritesh (28 March 2015). "Business process for customer management". FinancialExpress. http://www.financialexpress.com/article/companies/business-process-for-customer-management/58311/. Retrieved 4 October 2015.
- ↑ Nahai, Shirley (7 March 2015). "5 CRM Tools That Can Transform Your Business". Business2Community. http://www.business2community.com/customer-experience/5-crm-tools-can-transform-business-01174515. Retrieved 4 October 2015.
- ↑ "CRM Telephony". Snapforce. https://www.snapforce.com/crm/features/telephony/.
- ↑ Marshall, Adam (18 August 2015). "One Company Stands Out in the Over Crowded CRM Software Industry". Crmdirectory.org. https://www.crmdirectory.org/blog/One-Company-Stands-Out-in-the-Over-Crowded-CRM-Software-Industry. Retrieved 17 November 2017.
- ↑ Wood, Laura (28 September 2015). "Research and Markets: United Kingdom Customer Relationship Management Market Report 2015". BusinessWire. http://www.businesswire.com/news/home/20150928005699/en/Research-Markets-United-Kingdom-Customer-Relationship-Management. Retrieved 4 October 2015.
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