Elicitation technique

Short description: Data collection techniques

For other uses, see Elicitation (disambiguation).

An elicitation technique is a method used to obtain information, knowledge, beliefs, preferences, or requirements from people through direct interaction. Elicitation techniques are used in fields such as anthropology, cognitive science, counseling, education, knowledge engineering, linguistics, management, particularly in business intelligence contexts, philosophy, psychology, or other fields to gather knowledge or information from people. Recent work in behavioral economics has purported that elicitation techniques can be used to control subject misconceptions and mitigate errors from generally accepted experimental design practices. Elicitation, in which knowledge is sought directly from human beings, is usually distinguished from indirect methods such as gathering information from written sources. A person who interacts with human subjects in order to elicit information from them may be called an elicitor, an analyst, experimenter, or knowledge engineer, depending on the field of study.

Elicitation techniques include interviews, observation of either naturally occurring behavior (including as part of participant observation) or behavior in a laboratory setting, or the analysis of assigned tasks.

List of elicitation techniques

• Interviews
• Questionnaires
• Surveys
• Focus groups
• Observation
• Participant observation
• Brainstorming
• Workshops
• Document analysis
• Prototyping
• User task analysis
• Scenario analysis

References

• Cooke, Nancy J. (1994). "Varieties of knowledge elicitation techniques". International Journal of Human-Computer Studies 41 (6): 801–849. doi:10.1006/ijhc.1994.1083. 

• Firlej, Maureen; Hellens, Dave (1991). Knowledge Elicitation: A Practical Handbook. New York: Prentice Hall. pp. 188. ISBN 0135171458. 

• Nolan, Kevin G. (1999). Confidential: Uncover Your Company's True Competitive Advantage (1st ed.). New York, NY: HarperBusiness. ISBN 006661984X. OCLC 1148611589. 

• Richardson, Kirk (October–December 2014). "Elicitation: Applying the Art and Science of HUMINT to Business". Competitive Intelligence (Strategic and Competitive Intelligence Professionals (SCIP)) 17 (4): 19–24. https://cdn.ymaws.com/www.scip.org/resource/collection/472B204C-541E-45B4-BEB3-445E51942C37/Elicitation-Applying-the-Art-and-Science-of-HUMINT-to-Business.pdf. Retrieved 2026-07-10. 

• Zeiler, Kathryn (2005-01-01). "The Willingness to Pay-Willingness to Accept Gap, the 'Endowment Effect,' Subject Misconceptions, and Experimental Procedures for Eliciting Valuations". American Economic Review 95 (3): 530–545. doi:10.1257/0002828054201387. https://scholarship.law.bu.edu/faculty_scholarship/781. 

External links

• "Elisitasi: Proses dan Metode untuk Merancang Sistem Baru yang Efektif" (in id). https://www.informatika.web.id/2013/07/elisitasi-proses-dan-metode-untuk.html.