Finance:Dinescape
From HandWiki
In hospitality, a dinescape is a sensory analysis scale for assessing upscale restaurants based on aesthetics, ambience, lighting, service product, layout, and social factors.[1] Dinescapes impact perceived food quality and re-patronage.[2]
Dinecapes can have an outsized impact in casinos and cruises.[3][4]
References
- ↑ Ryu, Kisang; (Shawn) Jang, SooCheong (8 April 2008). "DINESCAPE: A Scale for Customers' Perception of Dining Environments". Journal of Foodservice Business Research 11 (1): 2–22. doi:10.1080/15378020801926551.
- ↑ Mathur, Tanuj; Gupta, Anviti (2019). "Impact of 'Dining atmospherics' and 'Percived food-quality' on customer re-patronage intention in fast-casual restaurants". Tourism and Hospitality Management 25 (1): 95–119. doi:10.20867/thm.25.1.6.
- ↑ To, Wai Ming; Leung, Vincent W.S. (29 August 2023). "The effects of diningscape on customer satisfaction and word of mouth". British Food Journal 125 (9): 3334–3350. doi:10.1108/BFJ-11-2022-0985.
- ↑ Björk, Peter; Kauppinen-Räisänen, Hannele; Sthapit, Erose (24 May 2023). "The impact of cruise ship dinescape on travellers' behaviour". Consumer Behavior in Tourism and Hospitality 18 (2): 174–190. doi:10.1108/CBTH-02-2022-0048.
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