Social:Social business process management

From HandWiki
Short description: Business improvement discipline

Social BPM is a discipline which combines traditional business process management techniques with Web 2.0 "social" tools and technologies, to facilitate business improvement efforts.[1]

There is debate about whether Social BPM is a methodology, a set of technologies, or just a buzzword. Forrester Research's Clay Richardson defines Social BPM to include:

  • A methodology
  • Social networking principles
  • A combination of Web 2.0 and social tools with BPM to enable bi-directional collaboration

[2]

See also

References