Software:Birdeye

From HandWiki
Birdeye
Industrysoftware
Founded2012 in Sunnyvale, California
FounderNaveen Gupta, Neeraj Gupta
Headquarters
Palo Alto, California
,
US

Birdeye is an American B2B reputation and customer experience platform founded in 2012 with its headquarters in Palo Alto, California.[1]

Background

Birdeye was founded in 2012 by Naveen Gupta who served as the Chief Product Officer at RingCentral,[2] and Neeraj Gupta, who worked at Oracle and Yahoo as an engineering architect.[3][4]

In 2015, Birdeye received a total of $8 million from a series A funding round. The round was led by led by Trinity Ventures, Marc Benioff, and Jerry Yang.[5][6]

In 2017, Birdeye received $25 million from a Series B funding round led by World Innovation Lab (WiL) with additional funding from Trinity Ventures.[7][8] In 2022, Birdeye received $60 million of a Series C funding round led by the American technology-focused company, Accel-KKR.[9] Birdeye has received $93 million in total raised via venture capital funding until 2022.

In 2021, Birdeye introduced a messaging system that allowed businesses to connect with their customers via texting and video chat on social media platforms such as Facebook and Instagram.[10] The company was the finalist in the SaaS Awards in its sixth year of software innovation.[11][12]

References

  1. "BirdEye Integrates with Google Reviews". https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=124135. 
  2. Smale, Thomas (2018-04-18). "8 Up-and-Coming Businesses Capitalizing on a Forward-Thinking Business Model" (in en). https://www.entrepreneur.com/leadership/8-up-and-coming-businesses-capitalizing-on-a/312106. 
  3. "Naveen Gupta - Co-Founder & CEO at Birdeye" (in en). https://theorg.com/org/birdeye/org-chart/naveen-gupta. 
  4. "Naveen Gupta, Co-founder and CEO, BirdEye". https://www.topionetworks.com/people/naveen-gupta-56aefc8534f37a2292000000. 
  5. FinSMEs (2016-01-29). "BirdEye Raises $8M in Series A Funding" (in en-US). https://www.finsmes.com/2016/01/birdeye-raises-8m-in-series-a-funding.html. 
  6. "Term Sheet — Friday, January 29" (in en). https://fortune.com/2016/01/29/term-sheet-friday-january-29/. 
  7. FinSMEs (2017-02-14). "BirdEye Raises $25m in Funding" (in en-US). https://www.finsmes.com/2017/02/birdeye-raises-25m-in-funding.html. 
  8. "BirdEye Lands $25M Funding". https://vcnewsdaily.com/birdeye/venture-capital-funding/bgzjyndxws. 
  9. Desk, AIT News (2022-03-10). "Birdeye Raises $60 Million Series C Funding Led by Accel-KKR to Help Local Businesses Grow" (in en-US). https://aithority.com/technology/customer-experience/birdeye-raises-60-million-series-c-funding-led-by-accel-kkr-to-help-local-businesses-grow/. 
  10. Deals, Entrepreneur (2021-09-07). "The Best SMS Marketing Software of 2021" (in en). https://www.entrepreneur.com/growing-a-business/the-best-sms-marketing-software-of-2021/383412. 
  11. 112nj (2021-07-27). "2021 Software Awards Winners | Cloud Computing & SaaS Awards" (in en-US). https://www.cloud-awards.com/2021-software-awards-shortlist/. 
  12. "2017 New Product Award Winners | Stevie Awards". https://stevieawards.com/aba/2017-new-product-award-winners. 

External links