Software:Nymgo
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| Developer(s) | Splendor Telecom UK Ltd |
|---|---|
| Initial release | April 2012 |
| Written in | C++ with Qt |
| Available in | English |
| Type | Voice over IP, SMS |
| License | Freemium |
| Website | nymgo |
Nymgo (pronounced \ˈnim-ˌgo\) is a software application that makes calls from computers to landlines and mobile phones over the Internet through Voice over Internet Protocol (VoIP). Nymgo is a subsidiary of UK-based Splendor Telecom. It launched in December 2008 as a SIP-enabled international voice termination provider from fixed devices.
History
In October 2010, Intel Capital announced that Nymgo would be one of the three companies receiving a Series A investment round from its $50 million start-up fund.[1] Nymgo received a total of $5 million in this funding round.[citation needed]
In 2011, Nymgo received a joint investment from Intel Capital and The Abraaj Group for an undisclosed sum. Nymgo has since revamped its networking infrastructure to improve its core voice-only calling business model and has begun the process of rebranding its client apps and website user experience all the while preparing to roll out native smartphone applications for the iPhone and Android OS in early 2012.[2]
Rates
In 2011, Nymgo slashed rates in half to countries with teams participating in the 2010 World Cup.[3]
Customer service
When a customer encounters poor audio quality, Nymgo will test the line and refund the first two minutes of the call if the test reveals a network error.[4]
Nymgo users periodically complain of dealing with unnecessary obstacles in buying credit (verification procedures, red tape) in certain countries.[4]
References
- ↑ Wauters, Robin (27 October 2010). "Intel Backs Three Startups From The Middle East: Nymgo, Jeeran, ShooFeeTV". TechCrunch. https://techcrunch.com/2010/10/27/intel-backs-three-startups-from-the-middle-east-nymgo-jeeran-shoofeetv/. Retrieved 8 November 2011.
- ↑ "Press Article: Wamda - RED and Intel break into the VOIP market with investment in Nymgo". Press Article. Abraaj Capital. http://www.abraaj.com/content/press-article-wamda-red-and-intel-break-voip-market-investment-nymgo.
- ↑ "Nymgo Slashes Calling Rates to Nigeria for Remainder of the World Cup". Marketwire. Health Tech Zone. http://www.healthtechzone.com/news/2010/06/15/4848498.htm.
- ↑ 4.0 4.1 Unuth, Nadeem. "Nymgo – Dirt Cheap International Calls". About.com Guide. About.com. http://voip.about.com/od/servicesandsolutions/fr/Nymgo-Review.htm. Retrieved 27 October 2011.
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