Company:inDrive

From HandWiki
Short description: Online ride-hailing service

Suol Innovations Ltd.
  • inDrive
    (since 2022)
  • inDriver
    (2013–22)
TypePrivate
IndustryRidesharing
FoundedJune 24, 2013; 11 years ago (2013-06-24) in Yakutsk, Russia
FounderArsen Tomsky
Headquarters
Mountain View, California
,
United States
Number of employees
3000[1]
Websiteindrive.com

inDrive (previously known as inDriver), is an international ride-hailing service[2] with more than 200 million downloads operating in 700 cities in more than 45 countries.[3][4][5] Headquartered in Mountain View, California, it is the second largest ridesharing and taxi app worldwide by downloads. The company was officially launched in 2013.[6]

It is one of the fastest growing international passenger transport services operating on the peer-to-peer pricing model.[7] In the inDrive app, all conditions of the trip are determined as a result of an agreement between passengers and drivers. inDrive works both in small towns with a population of 10 thousand inhabitants, often with weak internet and without maps of the settlement, and in the largest cities with the highest level of competition. According to OZY, the fees that inDrive takes from drivers' receipts average 5–8% of the fare, which is significantly less than other major ride-hailing services. Passengers make all payments for rides directly to drivers in cash or non-cash settlements .[8] The inDrive mobile app is available on Android and iOS.

History

inDriver was founded in 2012 in Yakutsk, one of the coldest cities in the world. The service originated when a group of local students established a collective group of "independent drivers" (i.e. inDrivers) on social media in response to a sharp increase in taxi prices when outside temperatures dropped precipitously. Members of the group shared where they wanted to go and the prices they were willing to pay, allowing drivers to in turn contact these customers and negotiate prices. One year later, the group moved to the Sinet Company which created a peer-to-peer transportation-based system based on this concept.[9][10]

In 2013, inDriver was officially launched.[11][12]

Following Russia’s invasion of Ukraine, inDrive divested its interests in the Russian market in June 2022, and relocated 1,000 employees from Russia to Kazakhstan and Cyprus.[13]

International expansion

In December 2014, inDriver expanded internationally by launching in Astana, Kazakhstan.[14]

The company entered Latin America in April 2018,[15][16][17] when the service became available in Mexico and then later in Guatemala, Colombia, Peru, El Salvador, Chile, Brazil, Ecuador and Bolivia.[18][19][20][21][22][23]

In November 2018, the service became available in Africa with the launch in Arusha, Tanzania.[24]

The company announced further plans to launch services in 300 more cities in 30 countries by the end of 2019.[25]

To date, the service has expanded its business throughout Latin America, Africa, India and Southwest Asia.[26]

In 2018, the company opened a temporary office in New York City , and later, established its headquarters in Mountain View, California.[27][28][29][30][31]

It also started its operations in Pakistan by 2021 and became the most downloaded ride-hailing app in the country within a year.[32]

In June 2022, inDriver announced that it was entering the Australian market, with an initial launch in Melbourne.[33]

In July 2023, inDrive launched in the U.S., in Miami, South Florida.[34]

In November 2023, inDrive launched in the Philippine cities of Bacolod, Baguio, Butuan, Cagayan de Oro, and Iloilo.[35] However, in January 2024, the Land Transportation Franchising and Regulatory Board suspended inDrive operations in the country due to allegations of price bargaining, which violates the board's terms and conditions for accreditation as a transport company.[36]

According to data.ai, in 2023 inDrive remained the second most downloaded app in the ride-hailing category globally for the second consecutive year. inDrive also ranked fourth as the most downloaded travel app.[37][38]

Corporate development

In February 2017 the service passed the threshold of 100 million rides booked through the InDriver mobile app. There were more than 5 million registered users at the time.[39]

In April 2020, because of COVID-19 pandemic-related lockdowns,[40] the company suspended launches in new countries to focus on servicing its existing markets. Among other initiatives, inDriver launched its "Medical Worker On The Way" program to help healthcare workers around the world get to and from work.[41][42][43] Despite the lockdowns, however, inDriver managed to reach 50 million app-downloads in July 2020.[44]

In early 2021, inDriver achieved unicorn status after closing a $150m investment round with Insight Partners, General Catalyst, and Bond Capital, which valued the company at $1.23 billion.[45] It reached 1 billion trips in May 2021.[46]

By March 2022, inDriver had established regional operational hubs in the Americas, Asia, the Middle East, Africa and the CIS to support its expanding business.[47]

inDriver also offers additional services through its app, including courier services, services, cargo/freight delivery intercity transportation and job search services.[48] inDriver is the world's fastest-growing online ride-hailing and transportation services. The app has been downloaded more than 150 million times. The service is available in over 655 cities in 48 countries around the world.[49][50]

In October 2022, inDriver rebranded and became inDrive, transforming into a group of companies.[51]

In February 2023, inDrive raised $150m in an innovative hybrid instrument from General Catalyst for marketing and growth, expansion into new verticals.[2]

In 2023, inDrive assembled an in-house corporate venture capital arm focused on emerging markets – New Ventures.[52] Andries Smit was appointed Vice President of New Ventures.[53]

In May 2023, inDrive acquired the team and technology from Master Delivery, a last-mile delivery software platform, to strengthen its B2B unit.[54]

In July 2023, inDrive appointed Mark Loughran as Group President.[55]

In November 2023, inDrive appointed Stephen Kruger as its Chief Technology and Product Officer.[56]

App description

To request a ride, the user specifies the starting point and destination address of the ride, the price they are willing to pay and if they have any comments for the driver. Drivers can make a counter-offer to the price offered by the passenger. Other options include adding additional destinations, indicating the need for a child seat, etc. The information of the car and driver confirmed for the service will appear on the passenger's phone screen. This includes the driver's rating and contact, the car's approximate arrival time and its real-time geolocation point on the map.

Awards

inDriver was nominated for the GSMA Global Mobile Awards (GLOMO) 2019 in the 'Most Innovative Mobile App' category.[57]

The service was named Google Play's 2019 Best Everyday Essential app in Brazil.[58]

inDrive won the SHIELD Trust Awards 2022.[59]

See also

References

  1. ↑ "Our values". https://indrive.com/en/our-story/about-us/. 
  2. ↑ 2.0 2.1 "InDrive Raises $150 Million To Expand Beyond Ride-Hailing". forbes.com. https://www.forbes.com/sites/jonathankeane/2023/02/20/indrive-raises-150-million-to-expand-beyond-ride-hailing/?sh=58aabf05307a. 
  3. ↑ Njanja, Annie; Kene-Okafor, Tage (28 October 2021). "Didi expands, inDriver monetizes to rival Uber, Bolt in Africa". TechCrunch. https://techcrunch.com/2021/10/28/didi-expands-indriver-monetizes-to-rival-uber-bolt-in-africa/. 
  4. ↑ Peleschuk, Dan (April 8, 2019). "Can This Siberian Entrepreneur Make You Haggle for Your Ride?". http://www.ozy.com/rising-stars/can-this-siberian-entrepreneur-make-you-haggle-for-your-ride/92899. 
  5. ↑ "InDrive Allocates $100 Million for Startups and Mergers in Emerging Economies". https://www.techinafrica.com/indrive-allocates-100-million-for-startups-and-mergers-in-emerging-economies/. 
  6. ↑ Williams, Katie. "Top Ridesharing & Taxi Apps Worldwide for January 2020 by Downloads". https://sensortower.com/blog/top-ridesharing-and-taxi-apps-worldwide-january-2020. 
  7. ↑ "InDrive Launches In Ghana With Its Unique Peer To Peer Pricing Model". December 31, 2022. https://technovagh.com/indrive-launches-in-ghana-with-its-unique-peer-to-peer-pricing-model/. 
  8. ↑ Butcher, Mike (September 7, 2017). "Straight outta Siberia — inDrive raises $5M for its flat-rate ride-hailing app". TechCrunch. https://techcrunch.com/2017/09/07/straight-outta-siberia-indriver-raises-5m-for-its-flat-rate-ride-hailing-app/. 
  9. ↑ Tomsky, Arsen (January 21, 2018). "Decentralization 2.0: Beyond the semi-monopolies of Uber and Airbnb". The Next Web. https://thenextweb.com/contributors/2018/01/21/decentralization-2-0-beyond-semi-monopolies-uber-airbnb/. 
  10. ↑ "Straight outta Siberia — inDriver raises $5M for its flat-rate ride-hailing app" (in en). TechCrunch. https://techcrunch.com/2017/09/07/straight-outta-siberia-indriver-raises-5m-for-its-flat-rate-ride-hailing-app/. 
  11. ↑ "Машинка подъехала: Арсен Томский вырастил конкурента Uber из группы "ВКонтакте"" (in ru). February 1, 2017. https://secretmag.ru/business/trade-secret/indriver.htm. 
  12. ↑ Суворова, Наталья (May 7, 2018). "Основатель сервиса такси inDriver Арсен Томский: Мы — поджарые ниндзя в стане пухлых хипстеров" (in ru-RU). Inc.. https://incrussia.ru/understand/osnovatel-servisa-taksi-indriver-arsen-tomskij-my-podzharye-nindzya-v-stane-puhlyh-hipsterov/. 
  13. ↑ "Ride-Hailing Company InDrive Eyes Up An Ambitious Play For Emerging Markets". https://www.forbes.com/sites/jonathankeane/2023/05/30/ride-hailing-company-indrive-eyes-up-an-ambitious-play-for-emerging-markets/?sh=182748844e28. 
  14. ↑ "Аналог inDriver появился в Казахстане". lada.kz. https://www.lada.kz/another_news/31274-analog-indriver-poyavilsya-v-kazahstane.html. 
  15. ↑ "Uber, Taxify to face Russia's inDriver in Africa — Quartz Africa" (in en). November 15, 2018. https://qz.com/africa/1465055/uber-taxify-to-face-russias-indriver-in-africa/. 
  16. ↑ Ведомости (July 19, 2018). "Российский такси-сервис inDriver перенес центральный офис в Нью-Йорк из Якутии". https://www.vedomosti.ru/business/articles/2018/07/19/775911-indriver-perenes-ofis. 
  17. ↑ "Buscará inDriver acelerar a Saltillo". http://www.zocalo.com.mx/new_site/articulo/buscara-indriver-acelerar-a-saltillo. 
  18. ↑ "Llega InDriver: transporte donde cliente decide tarifa" (in es). May 2, 2018. https://www.vanguardia.com.mx/articulo/llega-indriver-transporte-donde-cliente-decide-tarifa. 
  19. ↑ "inDriver откроет Америку". Газета "Коммерсантъ": pp. 10. April 5, 2018. https://www.kommersant.ru/doc/3619845. 
  20. ↑ Михайлова, Лера (May 4, 2018). "Российский такси-сервис inDriver вышел на рынок Мексики". vc.ru. https://vc.ru/37458-rossiyskiy-taksi-servis-indriver-vyshel-na-rynok-meksiki. 
  21. ↑ "Aplicación de viaje en línea inDriver entra a Guatemala" (in es). Revista Estrategia & Negocios. http://www.estrategiaynegocios.net/centroamericaymundo/1189783-330/aplicaci%C3%B3n-de-viaje-en-l%C3%ADnea-indriver-entra-a-guatemala. 
  22. ↑ Diario la Opinión. "Llegó a Cúcuta una aplicación para 'negociar' el costo de su carrera" (in es). https://www.laopinion.com.co/tecnologia/llego-cucuta-una-aplicacion-para-negociar-el-costo-de-su-carrera-156311. 
  23. ↑ "Trujillo: usuarios decidirán cuánto pagar por taxis gracias a app" (in es). http://www.laindustria.pe/noticia/trujillo-usuarios-decidirn-cunto-pagar-por-taxis-gracias-a-app-23520. 
  24. ↑ "InDriver yatua Arusha, abiria kuchipangia bei" (in sw). Mwananchi. http://www.mwananchi.co.tz/habari/Kitaifa/InDriver-yatua-Arusha--abiria-kuchipangia-bei/1597296-4850572-bs5mdnz/index.html. 
  25. ↑ "inDriver собрал денег на переезд" (in ru). Kommersant. https://www.kommersant.ru/doc/3726525. 
  26. ↑ "inDriver собрал денег на переезд" (in ru). InDrive. https://indriver.com/ru/city. 
  27. ↑ "Российский такси-сервис inDriver перенес центральный офис в Нью-Йорк из Якутии" (in ru). Vedomosti. https://www.vedomosti.ru/business/articles/2018/07/19/775911-indriver-perenes-ofis. 
  28. ↑ Walmsley, Julie. "Priceline Meets Uber In A Name-Your-Fare Ride Service Arriving In New York". Forbes. https://www.forbes.com/sites/juliewalmsley/2018/12/04/priceline-meets-uber-in-a-name-your-fare-ride-service-arriving-in-new-york/#7bb2691768c9. 
  29. ↑ Lekach, Sasha (December 4, 2018). "Russian ride-hailing app comes to America with set-your-own-price scheme". https://mashable.com/article/indriver-set-your-price-ride-hailing-apps/. 
  30. ↑ "Ride-hailing app inDriver lets you bid on a cab". December 6, 2018. http://www.fox5ny.com/news/new-ride-hailing-app-indriver. 
  31. ↑ "Passengers can set their own fares with international rideshare company". December 5, 2018. https://www.digitaltrends.com/cars/indriver-rideshare-passengers-set-fares/. 
  32. ↑ "InDriver becomes Pakistan's most downloaded ride-hailing app". July 4, 2022. https://dailytimes.com.pk/962489/indriver-becomes-pakistans-most-downloaded-ride-hailing-app/. 
  33. ↑ "The Ride-Share App That Lets You Pitch the Fare and Pick the Driver Is Now in Sydney". 13 October 2022. https://www.gizmodo.com.au/2022/10/indriver-australia-ride-sharing/. 
  34. ↑ "InDrive Takes On The U.S. Market With Miami Launch". https://www.forbes.com/sites/jonathankeane/2023/07/20/indrive-takes-on-the-us-market-with-miami-launch/?sh=87627e443a70. 
  35. ↑ "Car ride app inDrive gets LTFRB nod to operate". ABS-CBN News. December 14, 2023. https://news.abs-cbn.com/business/12/14/23/car-ride-app-indrive-gets-ltfrb-nod-to-operate. 
  36. ↑ Cabato, Luisa (January 23, 2024). "LTFRB suspends inDrive". Philippine Daily Inquirer. https://newsinfo.inquirer.net/1893256/temporary-suspension-of-indrive-operations. 
  37. ↑ "This is the most ‘popular’ cab hailing app in Pakistan". http://timesofindia.indiatimes.com/articleshow/106988466.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst. 
  38. ↑ "Performance of inDrive. Rides with fair fares". https://www.data.ai/en/apps/google-play/app/sinet.startup.inDriver/. 
  39. ↑ "Российский такси-сервис inDriver раскрыл статистику по количеству поездок в конце 2016 года после «Яндекс.Такси» и Gett" (in ru). vc.ru. https://vc.ru/transport/22508-indriver-dec16. 
  40. ↑ "Coronavirus disease (COVID-19) pandemic". https://www.who.int/emergencies/diseases/novel-coronavirus-2019. 
  41. ↑ "Coronavirus disease (COVID-19)". https://www.who.int/emergencies/diseases/novel-coronavirus-2019. 
  42. ↑ "inDriver запустил сервис "Медработник в пути"" (in ru). 2020-04-04. http://vestitoday.ru/indriver-zapustil-servis-medrabotnik-v-puti/. [yes|permanent dead link|dead link}}]
  43. ↑ Марина Эфендиева (2020-07-20). "Сервис пассажироперевозок inDriver отметил 50 млн установок мобильного приложения" (in ru). https://techfusion.ru/servis-passazhiroperevozok-indriver-otmetil-50-mln-ustanovok-mobilnogo-prilozheniya/. 
  44. ↑ "inDriver crosses 50 mln milestone". July 20, 2020. https://mumbainewsnetworks.blogspot.com/2020/07/indriver-crosses-50-mln-milestone.html. 
  45. ↑ "Основатель inDriver Арсен Томский — Forbes: "Будем делать раунды примерно раз в год"" (in ru). 7 October 2021. https://www.forbes.ru/svoi-biznes/442151-osnovatel-indriver-arsen-tomskij-forbes-budem-delat-raundy-primerno-raz-v-god. 
  46. ↑ "В inDriver состоялась миллиардная сделка с начала работы сервиса" (in ru). 2021-05-14. https://news.ykt.ru/article/120397. 
  47. ↑ "Сервис такси inDriver перевез часть сотрудников из России в Казахстан" (in ru). 4 March 2022. https://www.forbes.ru/tekhnologii/464649-servis-taksi-indriver-perevez-cast-sotrudnikov-iz-rossii-v-kazahstan. 
  48. ↑ "inDriver стал победителем в рейтинге самых успешных стартапов 2021 года по версии" (in ru). 29 December 2021. https://incrussia.ru/news/indriver-rejting-startapov/. 
  49. ↑ "New hackathon". https://breezynewsnigeria.com/2023/04/23/new-hackathon-offers-e16000-for-safer-ride-hailing-ideas/. 
  50. ↑ "Sensor Tower: российский inDriver вошёл в топ-10 сервисов такси в мире по скачиваниям в первом квартале 2019 года" (in ru). 23 April 2019. https://vc.ru/transport/65360-sensor-tower-rossiyskiy-indriver-voshel-v-top-10-servisov-taksi-v-mire-po-skachivaniyam-v-pervom-kvartale-2019-goda. 
  51. ↑ "From inDriver to inDrive: The International service announces rebranding". 11 October 2022. https://www.mediainfoline.com/brand/from-indriver-to-indrive-the-international-service-announces-rebranding-inbox-mediainfoline. 
  52. ↑ "Ride-Hailing Company InDrive Eyes Up An Ambitious Play For Emerging Markets". https://www.forbes.com/sites/jonathankeane/2023/05/30/ride-hailing-company-indrive-eyes-up-an-ambitious-play-for-emerging-markets/?sh=59d3fa4044e2. 
  53. ↑ "InDrive launches ventures and M&A arm to invest $100M in startups across emerging markets". https://techcrunch.com/2023/11/16/indrive-launches-ventures-and-ma-arm-to-invest-100m-in-startups-across-emerging-markets/?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAADH6oYYzCTrmCi3akBaxbWxyWw8Jw4bJscuSnA-uduqbmdLScyXTA5i0Ni8awHZ0xvqiSEmnc-VftuEdrZgwFuxuivWtruBar-RZDt2WU29SlkHYf0vzWQKQnyY2hCgtwdFrVdfIolWOP-t9WdpKMiZsFi4bhELak8IQFIhKNNfF. 
  54. ↑ "inDrive Strengthens B2B Offering Through Team Expansion, Tech Acquisition". May 25, 2023. https://finance.yahoo.com/news/indrive-strengthens-b2b-offering-team-070000701.html. 
  55. ↑ "inDrive appoints Mark Loughran as Group President". https://businessday.ng/technology/article/indrive-appoints-mark-loughran-as-group-president/. 
  56. ↑ "Stephen Kruger Joins inDrive as Chief Technology and Product Officer to Drive Innovation and Growth". https://www.compsmag.com/news/stephen-kruger-joins-indrive-as-chief-technology-and-product-officer-to-drive-innovation-and-growth/. 
  57. ↑ "Global Mobile Awards 2019 Nominee Shortlist". https://2019.mwcbarcelona.com/conference-programmes/global-mobile-awards/global-mobile-awards-2019-nominee-shortlist/. 
  58. ↑ "Google revela melhores apps e jogos para Android no Brasil" (in pt). December 4, 2019. https://www.techtudo.com.br/noticias/2019/12/google-revela-melhores-apps-e-jogos-para-android-no-brasil.ghtml. 
  59. ↑ "SHIELD Announces Winners of the SHIELD Trust Awards 2022 at the Inaugural SHIELD Trust Summit". Singapore. 30 September 2022. https://news.webindia123.com/news/press_showdetailsPR.asp?id=1278654&cat=PR%20News%20Wire. 

External links



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