Company:Placetel

From HandWiki
Gamma Placetel GmbH
TypeGmbH
Founded2007; 19 years ago (2007)
HeadquartersCologne, Germany
Key people
Peter Kurt Nowack
Gerben Wijbenga[1]
ServicesCloud communications
Websiteplacetel.de

Placetel is a German provider of cloud communication technologies based in Cologne.

Products and services

Placetel provides cloud-based telephone and communication technologies and systems, particularly cloud telephony, unified communications, and online collaboration tools for corporate use.[2] The company primarily offers its own Webex-based UCaaS product,[3][4] which include a comprehensive collaboration suite that integrates various team communication technologies into one application.[5] Its VoIP-based phone system includes over 150 business functions,[6] such as video conferencing, chat,[7] and integrations with CRM, ERP & collaboration systems,[8][9][10] like Salesforce and HubSpot,[11] as well as Zendesk and Microsoft Teams.[6]

Placetel's cloud-based telephony system serves as an alternative to traditional telephone systems in offices and companies, enabling employees to make simultaneous calls from different locations and across multiple devices.[12][5] The company also provides telephone numbers, including the option to add international numbers from 40 different countries.[2]

In addition to communication technologies, Placetel provides hardware such as desk phones, cameras, headsets, and Wi-Fi access points.[6] These are also offered as rentals, including support services and replacement options.[13][14]

Access and availability

Placetel's services are available throughout Germany for small and large companies.[2] As a cloud-based system, it does not require physical installation on-site, allowing companies to set up and manage their communication systems remotely.[12] Users can book integrations with various business software applications via a central app store.[6] Independent software vendors can also offer their own apps in the app store.[11]

The Placetel systems are distributed digitally and via local partners.[15]

History

Placetel was founded in 2007 and launched its cloud telephone system in 2008. In 2012, Placetel entered into a partnership with Vodafone and set up a mobile extension for its system.[16] In 2013, BroadSoft acquired Placetel,[17] which later became part of Cisco after its acquisition in 2018.[3]

The company's international expansion began in 2021, with operations extending to the United Kingdom and France.[14]

In 2024, Gamma Communications, a British cloud communications provider, acquired Placetel from Cisco.[3] The acquisition enabled Gamma to expand its presence in European markets.[9]

References

  1. "Gamma Placetel GmbH". https://www.northdata.de/Gamma%20Placetel%20GmbH,%20K%C3%B6ln/Amtsgericht%20D%C3%BCsseldorf%20HRB%2080257. 
  2. 2.0 2.1 2.2 Brack, Jan; Schmitz, Maximilian (2018-12-30). "Videokonferenz: Systeme und Tools für optimale Video-Meetings: Placetel" (in de). https://www.netzwelt.de/news/70805_3-voip-telefonie-test-5-anbieter-vergleich.html. 
  3. 3.0 3.1 3.2 Pfister, Benjamin (2024-09-25). "Gamma übernimmt Placetel von Cisco" (in de). https://www.heise.de/news/Gamma-uebernimmt-Placetel-von-Cisco-9952358.html. 
  4. Wiltscheck, Ronald (2021-08-28). "UCC samt Telefonie für KMU: Placetel bindet sich enger an Cisco" (in de). https://www.channelpartner.de/a/placetel-bindet-sich-enger-an-cisco,3338675. 
  5. 5.0 5.1 "Cloud Telefonie" (in de). Channel Partner. 2021-12-01. 
  6. 6.0 6.1 6.2 6.3 Künstler, Diana; Adelmann, Stefan (2022-07-15). "Business-Telefonie aus der Cloud" (in de). https://www.connect-professional.de/markt/business-telefonie-aus-der-cloud.197490/seite-2.html. 
  7. "(Cloud-)Kommunikationslösungen von Cisco Placetel" (in de). Channel Partner. 2020-04-23. 
  8. Narloch, Sabine (2024-09-23). "Gamma schließt Placetel-Übernahme ab" (in de). https://www.connect-professional.de/office-kommunikation/gamma-schliesst-placetel-uebernahme-ab.331395.html. 
  9. 9.0 9.1 Dincel, Mihriban (2024-09-24). "UC-Anbieter Gamma kauft Placetel" (in de). https://www.it-business.de/uc-anbieter-gamma-kauft-placetel-a-e2569fba12c2290864b97ae925e503df/. 
  10. Hülskötter, Michael (2020-11-18). "So profitieren SMB-Firmen von Placetel Cloud-Telefonie und Cisco Webex" (in de). https://www.it-techblog.de/so-profitieren-smb-firmen-von-placetel-cloud-telefonie-und-cisco-webex/11/2020/. 
  11. 11.0 11.1 "Roadshow der Cisco-Company erfolgreich" (in de). Channel Partner. 2022-08-12. 
  12. 12.0 12.1 Gepperth, Jan Max (2021-05-15). "Wie ein Anrufbeantworter: Evangelische Kirchengemeinde bietet eine Telefonpredigt an" (in de). https://www.op-online.de/region/obertshausen/obertshausen-wie-ein-anrufbeantworter-evangelische-kirchengemeinde-bietet-eine-telefonpredigt-an-90577209.html. 
  13. Ladner, Ralf (2021-12-07). "Placetel ergänzt Portfolio um Hardware-as-a-Service-Angebot" (in de). https://netzpalaver.de/2021/12/07/placetel-ergaenzt-portfolio-um-hardware-as-a-service-angebot/. 
  14. 14.0 14.1 "Ein Blumenstrauß an Unterstützung." (in de). IT-Business: pp. 14. 2021-11-22. 
  15. Lück, Folker (2024-09-23). "Gamma schließt Placetel-Übernahme ab" (in de). https://www.crn.de/news/4362752/gamma-schlieb-placetel-ubernahme-ab. 
  16. "Über Placetel" (in de). https://www.placetel.de/unternehmen. 
  17. Ermisch, Steffen (2014-10-07). "Mehr Raum für Ideen" (in de). Handelsblatt: pp. 44.