Company:ServiceTitan

From HandWiki
ServiceTitan, Inc.
TypePublic
NASDAQTTAN
Industry
Founded2007; 18 years ago (2007)
Founders
  • Ara Mahdessian
  • Vahe Kuzoyan
HeadquartersGlendale, California, US
Key people
  • Ara Mahdessian (CEO)
  • Vahe Kuzoyan (president)
ServicesEnterprise software
RevenueIncrease US$614 million (2024)[1]
Negative increase US$−195 million (2024)[1]
Number of employees
2,870 (2024)[2]
Websiteservicetitan.com

ServiceTitan, Inc. is an American cloud-based software company headquartered in Glendale, California. It provides customer relationship management (CRM) software for tradespersons, with applications focused on sales, customer service, marketing automation, e-commerce and analytics.

History

ServiceTitan was founded by Ara Mahdessian and Vahe Kuzoyan in 2007; their cloud-based platform launched in 2012.[2][3]

In 2019, the company expanded outside the United States, opening an office in Yerevan, Armenia.[4]

ServiceTitan was planning an initial public offering for 2022 before the market for them soured, but continued to work with investment banks Goldman Sachs and Morgan Stanley to prepare for a stock market listing in 2024.[5] Following the 2024 United States presidential election,[6] ServiceTitan filed for an initial public offering with the Securities and Exchange Commission. The company's stock opened on Nasdaq at a price of $71 per share.[7] Prior to the IPO, the company raised $1.4 billion in eight rounds of funding from investors, including Iconiq Capital, Bessemer Venture Partners, TPG Inc. and Index Ventures.[8]

Acquisitions

In 2021, the company acquired Aspire Software, a company specializing in software for landscapers, and ServicePro, a company specializing in software for pest control and lawn care contractors. [9]

Products

In 2025, ServiceTitan announced new AI-powered tools for contractors.[10]

References

  1. 1.0 1.1 Lipschultz, Bailey; Roof, Katie; Gould, Ryan (November 18, 2024). "Software Startup ServiceTitan Discloses Loss in IPO Filing". Bloomberg News. https://www.bloomberg.com/news/articles/2024-11-18/software-startup-servicetitan-discloses-loss-in-ipo-filing. 
  2. 2.0 2.1 Darmiento, Laurence (December 3, 2024). "Glendale's ServiceTitan seeks to raise $500 million in IPO". Los Angeles Times. https://www.latimes.com/business/story/2024-12-03/servicetitan-ipo-glendale-business-management-software-plumbers. 
  3. Konrad, Alex (March 26, 2021). "ServiceTitan, Software Provider For Tradespeople, Reaches $8.3 Billion Valuation". Forbes. https://www.forbes.com/sites/alexkonrad/2021/03/26/servicetitan-software-provider-for-tradespeople-reaches-85-billion-valuation/. 
  4. "ServiceTitan Announces Office in Armenia". Los Angeles Business Journal. February 21, 2019. https://www.servicetitan.com/press/servicetitan-opens-office-in-armenia. 
  5. Anirban Sen, Milana Vinn (December 19, 2023). "Software startup ServiceTitan prepares for 2024 IPO-sources". https://www.reuters.com/technology/software-startup-servicetitan-prepares-2024-ipo-sources-2023-12-19/. 
  6. Ben Bergman (August 29, 2024). "When will ServiceTitan finally go public? Now, executives are waiting until after the election, sources say.". Business Insider. https://www.businessinsider.com/servicetitan-waiting-until-after-the-election-to-go-public-2024-8. 
  7. Connor Hart (November 18, 2024). "ServiceTitan Files for IPO". MarketWatch. https://www.marketwatch.com/story/servicetitan-files-for-ipo-1f4cfe83?mod=markets. 
  8. Nieva, Richard; Konrad, Alex (December 12, 2024). "ServiceTitan Quiets The Doubters, With Shares Up 42% In Rare 2024 Tech IPO". Forbes. https://www.forbes.com/sites/richardnieva/2024/12/12/servicetitan-ipo/. 
  9. Sam Dean (June 30, 2021). "A blue-collar tech giant grows in Glendale". Los Angeles Times. https://www.latimes.com/business/story/2021-06-30/servicetitan-valuation-glendale-tech. 
  10. "ServiceTitan launches Atlas AI sidekick to automate contractor operations" (in en-US). 2025-09-18. https://siliconangle.com/2025/09/18/servicetitan-launches-atlas-ai-sidekick-automate-contractor-operations/.