Company:ServiceTitan

From HandWiki
ServiceTitan, Inc.
TypePublic
NASDAQTTAN
Industry
Founded2007; 19 years ago (2007)
Founders
  • Ara Mahdessian
  • Vahe Kuzoyan
HeadquartersGlendale, California, US
Key people
  • Ara Mahdessian (CEO)
  • Vahe Kuzoyan (president)
ServicesEnterprise software
RevenueIncrease US$614 million (2024)[1]
Negative increase US$−195 million (2024)[1]
Number of employees
2,870 (2024)[2]
Websiteservicetitan.com

ServiceTitan, Inc. is an American cloud-based software company headquartered in Glendale, California. It provides customer relationship management (CRM) software for tradespersons, with applications focused on sales, customer service, marketing automation, e-commerce and analytics.

History

ServiceTitan was founded by Ara Mahdessian and Vahe Kuzoyan in 2007;[3] their cloud-based platform launched in 2012.[2][4]

In 2019, the company expanded outside the United States, opening an office in Yerevan, Armenia.[5]

ServiceTitan was planning an initial public offering for 2022 before the market for them soured, but continued to work with investment banks Goldman Sachs and Morgan Stanley to prepare for a stock market listing in 2024.[6] Following the 2024 United States presidential election,[7] ServiceTitan filed for an initial public offering with the Securities and Exchange Commission.[8] The company's stock opened on Nasdaq at a price of $71 per share.[9] Prior to the IPO, the company raised $1.4 billion in eight rounds of funding from investors, including Iconiq Capital, Bessemer Venture Partners, TPG Inc. and Index Ventures.[10]

Acquisitions and partnerships

In 2021, the company acquired Aspire Software, a company specializing in software for landscapers,[11] and ServicePro, a company specializing in software for pest control and lawn care contractors.[12][11]

In January 2022, the company acquired FieldRoutes, a mobile-software-as-a-service provider in the lawn care and pest control industry.[13][14]

In April 2024, the company acquired Convex, a San-Francisco-based sales and marketing platform.[15][16]

In June 2025, ServiceTitan partnered with ABC Supply Co. Inc. to provide roofing contractors.[17][18] In September 2025, ServiceTitan acquired Conduit Tech, an HVAC sales and design platform.[19] In the same month, ServiceTitan partnered with Ford Pro to integrate vehicle data and fleet management tools.[20] In October 2025, ServiceTitan partnered with Home Depot's Path to Pro program.[21]

Products and services

In 2025, ServiceTitan announced a new AI-powered tool, Atlas, to assist contractors with operations.[22][23][24]

References

  1. 1.0 1.1 Lipschultz, Bailey; Roof, Katie; Gould, Ryan (November 18, 2024). "Software Startup ServiceTitan Discloses Loss in IPO Filing". Bloomberg News. https://www.bloomberg.com/news/articles/2024-11-18/software-startup-servicetitan-discloses-loss-in-ipo-filing. 
  2. 2.0 2.1 Darmiento, Laurence (December 3, 2024). "Glendale's ServiceTitan seeks to raise $500 million in IPO". Los Angeles Times. https://www.latimes.com/business/story/2024-12-03/servicetitan-ipo-glendale-business-management-software-plumbers. 
  3. Krause, Reinhardt. "How ServiceTitan Is Rewiring Skilled Trades For The Digital Age". https://www.msn.com/en-us/money/companies/how-servicetitan-is-rewiring-skilled-trades-for-the-digital-age/ar-AA1MTRsT. 
  4. Konrad, Alex (March 26, 2021). "ServiceTitan, Software Provider For Tradespeople, Reaches $8.3 Billion Valuation". Forbes. https://www.forbes.com/sites/alexkonrad/2021/03/26/servicetitan-software-provider-for-tradespeople-reaches-85-billion-valuation/. 
  5. "ServiceTitan Announces Office in Armenia". Los Angeles Business Journal. February 21, 2019. https://www.servicetitan.com/press/servicetitan-opens-office-in-armenia. 
  6. Anirban Sen, Milana Vinn (December 19, 2023). "Software startup ServiceTitan prepares for 2024 IPO-sources". https://www.reuters.com/technology/software-startup-servicetitan-prepares-2024-ipo-sources-2023-12-19/. 
  7. Ben Bergman (August 29, 2024). "When will ServiceTitan finally go public? Now, executives are waiting until after the election, sources say.". Business Insider. https://www.businessinsider.com/servicetitan-waiting-until-after-the-election-to-go-public-2024-8. 
  8. "Glendale's blue-collar tech unicorn ServiceTitan files for IPO" (in en-US). 2024-11-27. https://www.latimes.com/business/story/2024-11-27/service-titan-ipo-initial-public-offering-glendale-saas. 
  9. Connor Hart (November 18, 2024). "ServiceTitan Files for IPO". MarketWatch. https://www.marketwatch.com/story/servicetitan-files-for-ipo-1f4cfe83?mod=markets. 
  10. Nieva, Richard; Konrad, Alex (December 12, 2024). "ServiceTitan Quiets The Doubters, With Shares Up 42% In Rare 2024 Tech IPO". Forbes. https://www.forbes.com/sites/richardnieva/2024/12/12/servicetitan-ipo/. 
  11. 11.0 11.1 Lunden, Ingrid (2021-06-30). "ServiceTitan acquires Aspire to move into landscaping, raises $200M at a $9.5B valuation" (in en-US). https://techcrunch.com/2021/06/30/servicetitan-acquires-aspire-to-move-into-landscaping-raises-200m-at-a-9-5b-valuation/. 
  12. Sam Dean (June 30, 2021). "A blue-collar tech giant grows in Glendale". Los Angeles Times. https://www.latimes.com/business/story/2021-06-30/servicetitan-valuation-glendale-tech. 
  13. Wagner, Ellen (2022-01-04). "ServiceTitan acquires FieldRoutes" (in en-US). https://www.mypmp.net/servicetitan-acquires-fieldroutes/. 
  14. Harbison, Brad (13 December 2024). "ServiceTitan, Parent Company of FieldRoutes, Launches IPO". https://www.pctonline.com/news/servicetitan-fieldroutes-ipo/. 
  15. FinSMEs (2024-04-03). "ServiceTitan Acquires Convex" (in en-US). https://www.finsmes.com/2024/04/servicetitan-acquires-convex.html. 
  16. "ServiceTitan to Acquire Software Firm Convex | ACHR News" (in en). https://www.achrnews.com/articles/154400-servicetitan-to-acquire-software-firm-convex. 
  17. "ServiceTitan Announces Integration with ABC Supply Co. Inc. | Roofing Contractor" (in en). https://www.roofingcontractor.com/articles/100948-servicetitan-announces-integration-with-abc-supply-co-inc. 
  18. Staff, M. D. M. (2025-06-20). "ABC Supply Syncs with ServiceTitan to Provide Product Data to Contractors" (in en-US). https://www.mdm.com/news/top-distributor-sectors/building-materials-construction/abc-supply-syncs-with-servicetitan-to-provide-product-data-to-contractors/. 
  19. "ServiceTitan Acquires Conduit Tech" (in en). 2025-09-22. https://www.contractingbusiness.com/industry-news/press-release/55318275/servicetitan-acquires-conduit-tech. 
  20. "Ford Pro, ServiceTitan Announce Partnership". 10 September 2025. https://www.pctonline.com/news/ford-pro-service-titan-partnership/. 
  21. "New ServiceTitan–Home Depot Partnership Tackles Labor Gap | Roofing Contractor" (in en). https://www.roofingcontractor.com/articles/101408-new-servicetitanhome-depot-partnership-tackles-labor-gap. 
  22. "ServiceTitan launches Atlas AI sidekick to automate contractor operations" (in en-US). 2025-09-18. https://siliconangle.com/2025/09/18/servicetitan-launches-atlas-ai-sidekick-automate-contractor-operations/. 
  23. "ServiceTitan Report Finds AI Rapidly Reshaping the Skilled Trades | Roofing Contractor" (in en). https://www.roofingcontractor.com/articles/101651-servicetitan-report-finds-ai-rapidly-reshaping-the-skilled-trades. 
  24. "ServiceTitan Unveils AI-Powered Tools and Atlas Interface at Pantheon 2025". 18 September 2025. https://www.pctonline.com/news/servicetitan-ai-powered-tools-atlas-interface/. 

* Official website