Out-of-box failure
From HandWiki
An out-of-box failure (OBF or OOBF) refers to the perceived failure of a product that occurs immediately upon first usage.[1] In relations to computing, an out-of-box failure can refer to the immediate failure mode when installing or performing initial configuration on a piece of computer hardware or software. Causes for out-of-box failures include poor quality control, wrong configuration of the product, and bugs/glitches if the failure is software-related. It can be highly detrimental to the value of the brand, retailer, or OEM, especially when customer expectations for the product are high.[1]
See also
References
- ↑ 1.0 1.1 Spacey, John (25 January 2017). "What is Out Of The Box Failure?". https://simplicable.com/new/out-of-the-box-failure.
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