Company:Kaseya

From HandWiki
Kaseya Limited
TypePrivate
IndustryInformation technology
Founded2001; 25 years ago (2001)
FounderMark Sutherland
Paul Wong
HeadquartersMiami, Florida
ProductsNetwork monitoring
System monitoring
RevenueIncrease US$1.3 billion (2022)
OwnerInsight Partners (majority owner)
Websitewww.kaseya.com

Kaseya Limited (/kəˈseɪ.ə/ kə-SAY-ə) (commonly known as Kaseya) is an information technology company headquartered in Miami. Kaseya develops software for network monitoring, system monitoring, and other information technology applications. It is majority-owned by Insight Partners and owns the naming rights to the Miami Heat arena, Kaseya Center. Kaseya was estimated to be valued at nearly $12 billion in April 2023.[1]

History

Kaseya was founded in 2000 in California by Mark Sutherland and Paul Wong, who previously worked together on a project for the National Security Agency.[2] In 2003, Gerald Blackie joined the company as its CEO.[3]

In 2012, Gartner praised Kaseya for its SaaS approach to inventory and patch management, mobile device management, and its PC backup, system performance monitoring, and other extensions.[4]

In June 2013, Insight Partners acquired control of the company and Yogesh Gupta became CEO.[5] A few years later, in July 2015, Fred Voccola succeeded Gupta as CEO of the company.[6]

In 2017, Kaseya raised almost $45 million in a private equity round.[7] This included over $22 million from the Ireland Strategic Investment Fund.[7]

In 2018, the company moved its headquarters from Boston to Brickell, Miami.[8] Another funding round a year later raised $500 million.[9] TPG was the lead investor.[9] Kaseya was valued at $1.75 billion at the time.[9]

In April 2023, the company acquired the naming rights to the Miami Heat's arena in a 17-year, $117.4 million agreement.[10] Previously known as the American Airlines Arena, the FTX Arena, and the Miami-Dade Arena, the arena is now the Kaseya Center.[10] The Heat additionally have a deal with Kaseya to make the company its official IT solutions partner.[10]

In 2025, Fred Voccola stepped down as CEO to become Kaseya’s vice chairman.[11] Rania Succar was chosen as Kaseya’s new CEO.[12]

Security Issues

In 2015, Kaseya fixed a directory traversal vulnerability in their remote access tool.[13] The same bug was present in the company's support website for a further six years.[14]

In 2018, the company's remote tool was infiltrated and hackers were able to commandeer affected computers to mine cryptocurrency.[2]

In July 2021, the Kaseya VSA ransomware attack, perpetrated by REvil, led to downtime for 60 customers and over 1,500 downstream businesses.[2][15][16]

Business practices

Kaseya faced backlash in 2022, when customers found that terms and conditions were being updated to introduce automatically renewing three-year terms, getting only a 30 days notice of the change. [17] [18]

Acquisitions

# Year Company Notes Ref(s).
1 2011 Intellipool AB Network performance monitoring [19]
2 2013 Zyrion Cloud backup & disaster recovery [20]
3 2013 Rover Apps Work-related security for personal devices [21]
4 2013 365 Command Microsoft 365 administration [22]
5 2018 Unitrends Data protection technology [23]
6 2018 Spanning Cloud Apps Cloud backup & disaster recovery [24]
7 December 2018 IT Glue Documentation platform for storing credentials [11][25]
8 2019 ID Agent Threat intelligence and identity monitoring [26]
9 2020 Graphus Phishing defense [27]
10 2021 RocketCyber Security operations center [28]
11 2022 Datto Backup and disaster recovery; $6.2 billion price [29]
12 2022 ConnectBooster Account receivables automation [30]
13 2023 Vonahi Security Automated network penetration testing [31]
14 April 2023 audIT SaaS-based sales presentation system [32]
15 2024 SaaS Alerts Cloud security platform [33]
16 July 2025 Technology Marketing Toolkit Marketing and consulting firm [34]
17 October 2025 INKY Email security [35]

References

  1. ↑ "After FTX meltdown, county has $117 million solution in Kaseya Center as Heat's home". Miami Herald. April 4, 2023. https://www.miamiherald.com/news/local/community/miami-dade/article273917655.html. 
  2. ↑ 2.0 2.1 2.2 O’BRIEN, MATT (July 13, 2021). "Firm hacked to spread ransomware had previous security flaws". Associated Press. https://apnews.com/article/europe-business-technology-hacking-db3e5f615629bb225259efaf7fdf378c. 
  3. ↑ BURKE, STEVEN (May 21, 2013). "50 Cool Tools For Solution Providers". CRN. https://www.crn.com/slide-shows/channel-programs/240155304/50-cool-tools-for-solution-providers. 
  4. ↑ "Gartner Magic Quadrant & Client Management Tools: Worth A Look?" (in en). https://www.channelfutures.com/regulation-compliance/gartner-magic-quadrant-client-management-tools-worth-a-look-. 
  5. ↑ Tontsi, Phumeza (June 27, 2013). "Insight Venture Partners makes investment in Kaseya". ITWeb. https://www.itweb.co.za/content/XlwrKxv3Roeqmg1o. 
  6. ↑ "Kaseya Names New CEO, Fred Voccola to Drive Company's Rapid Growth Phase" (Press release). Marketwired. July 7, 2015.
  7. ↑ 7.0 7.1 "IT management software crowd Kaseya buys cloudy data protection crew Spanning" (in en). https://www.theregister.com/2018/10/01/kaseya_buys_spanning/. 
  8. ↑ Correa, Monica (February 28, 2023). "Brickell-based Kaseya gets incentive to add 3,400 IT jobs". Miami Today. https://www.miamitodaynews.com/2023/02/28/brickell-based-kaseya-gets-incentive-to-add-3400-it-jobs/. 
  9. ↑ 9.0 9.1 9.2 "How Much Did Kaseya Raise? Funding & Key Investors | Clay" (in en). https://www.clay.com/dossier/kaseya-funding. 
  10. ↑ 10.0 10.1 10.2 "Heat arena, formerly FTX, renamed Kaseya Center on 17-year deal". ESPN. April 4, 2023. https://www.espn.com/nba/story/_/id/36069084/heat-arena-formerly-ftx-renamed-kaseya-center-17-year-deal. 
  11. ↑ 11.0 11.1 Fairfield, CJ; Johnson, O’Ryan. "MSP Shocker: Kaseya CEO Fred Voccola Steps Aside, Search For New Leader Underway". https://www.crn.com/news/managed-services/2025/msp-shocker-kaseya-ceo-fred-voccola-steps-aside-search-for-new-leader-under-way. 
  12. ↑ Quicke, Simon (4 June 2025). "Kaseya hires ‘passionate SME advocate’ as next CEO". https://www.computerweekly.com/microscope/news/366625265/Kaseya-hires-passionate-SME-advocate-as-next-CEO. 
  13. ↑ "CERT/CC Vulnerability Note VU#919604". https://www.kb.cert.org/vuls/id/919604. 
  14. ↑ "Kaseya Left Customer Portal Vulnerable to 2015 Flaw in its Own Software – Krebs on Security" (in en-US). 2021-07-08. https://krebsonsecurity.com/2021/07/kaseya-left-customer-portal-vulnerable-to-2015-flaw-in-its-own-software/. 
  15. ↑ Wile, Rob; Wilner, Michael (July 6, 2021). "One of Miami's oldest tech firms is at the center of a global ransomware computer hack". Miami Herald. https://www.miamiherald.com/news/business/article252592013.html. 
  16. ↑ Osborne, Charlie (July 23, 2021). "Updated Kaseya ransomware attack FAQ: What we know now". ZDNet. https://www.zdnet.com/article/kaseya-ransomware-attack-1500-companies-affected-company-confirms/. 
  17. ↑ "Kaseya admits customer complaints expose a serious communication problem". 28 June 2023. https://www.itpro.com/business/business-strategy/kaseya-admits-customer-complaints-expose-a-serious-a-communication-problem. Retrieved 2024-12-14. 
  18. ↑ "Kaseya, Responding to Partner Complaints, Changes Auto-Renewal Terms". 8 August 2022. https://www.channelpronetwork.com/2022/08/08/kaseya-responding-to-partner-complaints-changes-auto-renewal-terms/. Retrieved 2024-12-14. 
  19. ↑ "Kaseya to Acquire Intellipool AB" (Press release). Business Wire. May 2, 2011.
  20. ↑ Talbot, Chris (2013-07-10). "Kaseya Acquires Zyrion for Monitoring, Management Features". Channel Futures. https://www.channelfutures.com/mergers-acquisitions/kaseya-acquires-zyrion-for-monitoring-management-features. Retrieved 2024-10-30. 
  21. ↑ "Kaseya Acquires Rover Apps" (Press release). GlobeNewswire. July 16, 2013.
  22. ↑ "Insight Venture-Backed Kaseya Buys 365 Command". The Wall Street Journal. October 24, 2013. https://www.wsj.com/articles/DJFLBO0020131024e9aojlqep. 
  23. ↑ KOVAR, JOSEPH F. (May 3, 2018). "Kaseya Acquires Unitrends, Integrates Data Protection To IT Management Platform". CRN. https://www.crn.com/news/managed-services/300103116/kaseya-acquires-unitrends-integrates-data-protection-to-it-management-platform. 
  24. ↑ Panettieri, Joe (2018-10-01). "Kaseya Acquires Spanning: Microsoft Office 365 Cloud Backup". ChannelE2E. https://www.channele2e.com/news/kaseya-acquires-spanning. Retrieved 2024-10-30. 
  25. ↑ Panettieri, Joe (2018-12-19). "Kaseya Acquires IT Glue -" (in en). https://www.channele2e.com/news/kaseya-acquires-it-glue. 
  26. ↑ Francis, Allison (2019-05-08). "Kaseya's ID Agent Buy Strengthens IT Complete Security Suite". Channel Futures. https://www.channelfutures.com/mergers-acquisitions/kaseya-s-id-agent-buy-strengthens-it-complete-security-suite. Retrieved 2024-10-30. 
  27. ↑ NOVINSON, MICHAEL (August 24, 2020). "Kaseya Buys Graphus To Make Phishing Defense Easy For MSPs". CRN. https://www.crn.com/news/security/kaseya-buys-graphus-to-make-phishing-defense-easy-for-msps. 
  28. ↑ "Kaseya Supercharges IT Complete Security Suite with the Acquisition of RocketCyber" (Press release). GlobeNewswire. February 23, 2021.
  29. ↑ FAIRFIELD, C.J. (June 23, 2022). "It's Official: Kaseya Completes Datto Acquisition". CRN. https://www.crn.com/news/channel-programs/it-s-official-kaseya-completes-datto-acquisition. 
  30. ↑ "Kaseya Makes Billing Painless for its MSP Customers Through ConnectBooster Integration" (Press release). PRWeb. October 5, 2022.
  31. ↑ "Kaseya Acquires Vonahi Security to Revolutionize Cybersecurity with Automated Network Penetration Testing" (Press release). WXIN. April 25, 2023.
  32. ↑ "Kaseya Connect Global: Kaseya Wraps audIT Acquisition" (in en). https://www.channelfutures.com/mergers-acquisitions/kaseya-wraps-acquisition-of-simplified-sales-tool-audit. 
  33. ↑ Davis, Jessica C. (2024-10-30). "MSSP Market Update: Kaseya Acquires SaaS Alerts, Disrupts Pricing Again". MSSP Alert. https://www.msspalert.com/news/mssp-market-update-kaseya-acquires-saas-alerts-disrupts-pricing-again. Retrieved 2024-10-30. 
  34. ↑ "Kaseya Acquires TMT: What It Means for MSPs" (in en). 2025-07-10. https://www.channele2e.com/brief/kaseya-acquires-tmt-what-it-means-for-msps. 
  35. ↑ Frye, Colleen (2025-10-07). "Kaseya Acquires INKY and Supercharges Backup Portfolio at DattoCon 2025: AI, Security, and Automation Take Center Stage" (in en-US). https://mspsuccess.com/2025/10/kaseya-acquires-inky-and-supercharges-backup-portfolio-at-dattocon-2025-ai-security-and-automation-take-center-stage/. 



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