Software:Dunzo

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Short description: Indian delivery service company

Dunzo Digital Private Limited
Dunzo Logo.svg
Type of businessPrivate
Available inEnglish
FoundedJuly 2014 (2014-07)
HeadquartersIndiranagar, Bangalore, Karnataka, India
Area served8 cities: Bangalore, Delhi, Gurgaon, Pune, Hyderabad, Chennai, Mumbai
Founder(s)Kabeer Biswas, Ankur Agarwal, Dalvir Suri, Mukund Jha[1]
ServicesPackage pickup and drop, online restaurant discovery, grocery delivery, bike taxi, laundry delivery, medicine delivery, local couriers[2]
RevenueIncrease ₹227 crore (US$32 million) (FY23)[3]
ProfitTemplate:Negative increase ₹−1,802 crore (US$−250 million) (FY23)[3]
Websitedunzo.com
RegistrationOptional
Current statusOnline
Native client(s) onWindows Phone, iOS, Android, Universal Windows Platform (Windows 10 Mobile, Windows 10)

Dunzo is an Indian company that delivers fruits and vegetables, meat, pet supplies, food, and medicines in major cities. It also has a separate service to pick up and deliver packages within the same city.[4] Dunzo currently provides its delivery services in eight Indian cities including Bangalore, Delhi, Gurgaon, Pune, Chennai, Jaipur, Mumbai and Hyderabad.[5] The company also operates a bike taxi service in Gurgaon.[6][7] Dunzo is headquartered in Bangalore and was founded in 2014 by Kabeer Biswas along with co-founders Ankur Agarwal, Dalvir Suri and Mukund Jha.[8] Dalvir Suri left Dunzo on 3 October 2023, along with Mukund Jha.[9]

History

A Dunzo delivery partner waiting at Four Bungalows, Andheri in Mumbai

Dunzo was founded in July, 2014 by Kabeer Biswas, an alumnus of the NMIMS, University of Mumbai.[10][11] Before Dunzo, Kabeer founded a company called Hoppr, which was acquired by Hike in 2014.[12] Dunzo started out as a small WhatsApp group, and transformed into a hyperlocal, app-based service.[13]

Dunzo raised its first round of funding of US$650k in March 2016 from Blume Ventures, Aspada Ventures, accompanied by other investors including, Rajan Anandan, MD of Google India and Sandipan Chattopaday.[10]

In December 2017, Dunzo received US$12 million in a fresh round from Google, with existing investors, Blume Ventures and Aspada participating in the round.[14][15] This was Google's first direct investment in a startup in India.[16]

In June 2019, Dunzo suffered a data breach which exposed the user data of approximately 3.5 million users including email addresses, names, phone numbers and IP addresses.[17]

On 29 August 2019, Dunzo raised ₹34.56 crore funding by issuing debentures as well as Series C1 preference shares to existing investor Alteria Capital.[18]

In 2021, following changes to Google Play's terms that banned the sale of tobacco and liquor, Dunzo launched a parallel app called Dunzo Mo which can be downloaded as an APK file on the website.[19] Tobacco and paan items were also no longer available on Dunzo's main app for Android users, although they were available on the iOS version and on the website.[20]

In August 2021, Dunzo expanded into quick commerce by launching a new service, Dunzo Daily, to deliver essentials and household items in 19 minutes.[4]

In January 2022, Reliance Retail led a US$240 million funding round along with Dunzo's existing investors Lightbox, Lightrock, 3L Capital and Alteria Capital. Reliance Retail invested US$200 million for a 25.8% stake in Dunzo.[21]

Partnerships

In May 2020, Dunzo partnered with FMCG major PepsiCo to deliver its snacks brands such as Lay’s and Kurkure to customers’ doorsteps in Bengaluru amid the lockdown due to the Covid-19 pandemic in India in keeping with Pepsico's ‘Direct-to-Customer’ initiative.[22]

In the same month, it also partnered with digital payments app Google Pay to provide grocery and medicine delivery, bike pool, pickup-and-drop, among other services.[23]

See also

References

  1. ↑ "Dunzo: Google's chosen one". http://www.forbesindia.com/article/startups/dunzo-googles-chosen-one/49499/1. Retrieved 2 January 2019. 
  2. ↑ "Dunzo had been running errands around the block. Now it has to go ahead and face the world.". The Economic Times. https://prime.economictimes.indiatimes.com/news/66438622/technology-startups/dunzo-had-been-running-errands-around-the-block-now-it-has-to-go-ahead-and-face-the-world-. Retrieved 2 January 2019. 
  3. ↑ 3.0 3.1 "Dunzo's loss mounts to Rs 1,800 crore, revenue at Rs 226 crore in FY23" (in en). Moneycontrol. 6 November 2023. https://www.moneycontrol.com/news/business/dunzos-loss-mount-to-rs-1800-crore-revenue-at-rs-226-crore-in-fy23-11674901.html. 
  4. ↑ 4.0 4.1 "Reliance ventures into quick commerce with USD 200 million investment in Dunzo" (in en). 2022-01-07. https://kr-asia.com/reliance-ventures-into-quick-commerce-with-usd-200-million-investment-in-dunzo. 
  5. ↑
  6. ↑ Das, Shabori (2018-07-04). "Dunzo set for a ride, UberMoto watch out". The Economic Times. https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/dunzo-set-for-a-ride-ubermoto-watch-out/articleshow/64851617.cms. 
  7. ↑ "Dunzo set to launch bikesharing service in Gurugram" (in en-US). 2018-07-04. https://www.medianama.com/2018/07/223-dunzo-set-to-launch-bike-sharing-service-in-gurugram/. 
  8. ↑ *"OYO, Cure. Fit among most sought after startups in India: LinkedIn". The Economic Times. 2018-09-18. https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/oyo-cure-fit-among-most-sought-after-startups-in-india-linkedin/articleshow/65855059.cms. 
  9. ↑ "Dalvir Suri Dunzo CEO Resigned". Business Patrika. https://www.businesspatrika.com/dalvir-suri-net-worth-dunzo-biography-age-career/. 
  10. ↑ 10.0 10.1 "Google invests Rs 65 crore in hyper local app Dunzo, its first direct investment in an Indian startup". 6 December 2017. https://www.businesstoday.in/technology/internet/google-first-direct-investment-indian-startup-bangaluru-dunzo-12-million-usd/story/265379.html. 
  11. ↑ Rajaram, Sowmya (December 10, 2017). "No one wants to plan anything anymore". https://bangaloremirror.indiatimes.com/opinion/sunday-read/no-one-wants-to-plan-anything-anymore/articleshow/62001261.cms. 
  12. ↑ "Dunzo: Google's chosen one" (in en). http://www.forbesindia.com/article/startups/dunzo-googles-chosen-one/49499/1. 
  13. ↑ *"|Dunzo! How a hyperlocal concierge app is killing it in Bengaluru FactorDaily" (in en-US). 2016-08-30. https://factordaily.com/dunzo-hyperlocal-concierge-app-killing-bengaluru/. 
  14. ↑ Chanchani, Madhav (2017-12-09). "Google makes first direct investment in India, funds hyper local startup Dunzo". The Economic Times. https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/google-makes-first-direct-investment-in-india-funds-hyper-local-startup-dunzo/articleshow/61925929.cms. 
  15. ↑ Bansal, Varsha; Ananth, Venkat (2018-10-15). "Google in talks with Flipkart, Paytm, other companies to launch its 'shopping' tab in India". The Economic Times. https://economictimes.indiatimes.com/industry/services/retail/google-in-talks-with-flipkart-paytm-other-companies-to-launch-its-shopping-tab-in-india/articleshow/66210359.cms. 
  16. ↑ "Google makes first direct investment in India, funds hyper local startup Dunzo - Latest News | Gadgets Now". 2017-12-05. https://www.gadgetsnow.com/tech-news/google-makes-first-direct-investment-in-india-funds-hyper-local-startup-dunzo/articleshow/61927036.cms. 
  17. ↑ "Dunzo suffers data breach, launches internal investigation" (in en). 2020-07-11. https://www.thenewsminute.com/article/dunzo-suffers-data-breach-launches-internal-investigation-128415. 
  18. ↑ "Hyperlocal Delivery Startup Dunzo Raises 34 Cr To Fend Off Swiggy Challenge" (in en-US). 2019-08-29. https://inc42.com/buzz/dunzo-raises-34-cr-funding-to-fend-off-swiggy-challenge. 
  19. ↑ Deep, Aroon (1 July 2021). "After Play Store's tobacco ban, Dunzo launches new app for cigarettes". MediaNama. https://www.medianama.com/2021/07/223-dunzo-mo-google-tobacco/. 
  20. ↑ Deep, Aroon (23 April 2021). "Dunzo stops cigarette, 'paan' sales for Android users". MediaNama. https://www.medianama.com/2021/04/223-dunzo-cigarette-android/. 
  21. ↑ "Reliance Retail picks up 25.8% stake in Dunzo, leads $240 mn funding". 2022-01-06. https://economictimes.indiatimes.com/tech/startups/reliance-retail-picks-up-25-8-stake-in-dunzo-leads-240-million-funding/articleshow/88733921.cms. 
  22. ↑ "Dunzo to deliver PepsiCo's Lay's, Kurkure, Doritos at your doorstep" (in en-US). 2020-05-26. https://www.financialexpress.com/industry/dunzo-to-deliver-pepsicos-lays-kurkure-doritos-at-your-doorstep/1970705/. 
  23. ↑ Mishra, Digbijay (May 29, 2020). "GPay ties up with Dunzo for essentials" (in en). https://timesofindia.indiatimes.com/business/india-business/gpay-ties-up-with-dunzo-for-essentials/articleshow/76079163.cms. 



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