Software:SAP Cloud Infrastructure

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SAP Cloud Infrastructure
SAP Cloud Infrastructure
SAP Cloud Infrastructure
Developer(s)SAP SE
Initial release2012; 14 years ago (2012)[1]
WebsiteSAP Cloud Infrastructure

SAP Cloud Infrastructure is an SAP-operated IaaS cloud platform, used to run SAP’s cloud business and customer-facing deployments for SAP and non-SAP workloads.[2][3][4]

It is developed and operated with open-source technologies within SAP’s data center network, based on OpenStack and Kubernetes and supporting SAP S/4HANA and general-purpose applications.[5][6] It offers compute, storage, and platform services that are accessible to SAP customers.[7][3]

History

In 2012, SAP promoted aspects of cloud computing.[8] In October 2012, SAP announced a platform as a service called the SAP Cloud Platform.[9][10][11] In May 2013, a managed private cloud called the S/4HANA Enterprise Cloud service was announced.[12][13][14]

SAP Converged Cloud was announced in January 2015. SAP Converged Cloud was originally developed as SAP's internal standardized Infrastructure as a Service (IaaS) offering to support SAP’s cloud solutions.[15] Originating from SAP Converged Cloud, SAP Cloud Infrastructure was developed and announced as SAP’s cloud computing offering that is provided for both SAP and customer workloads.[16] In 2025, it had a global footprint of 15 regions and 29 data centers, encompassing more than 200,000 active VMs and over 6,000 hypervisors.[16]

In September 2025, SAP announced an expansion of its European “SAP Sovereign Cloud” portfolio, explicitly naming SAP Cloud Infrastructure (alongside SAP Sovereign Cloud On-Site) as part of the stack positioned for public sector and regulated environments.[17][18][19][20]

Services and Features

SAP Cloud Infrastructure (SCI) is an infrastructure-as-a-service (IaaS) offering by SAP that provides virtual compute, storage, and networking services, together with identity, key management, and operational services. SCI follows a self-service model and is managed via APIs and a web-based user interface.[21]

Compute

SCI provides virtual machine instances that can be provisioned from operating system images and selected in predefined sizes (“flavors”). It supports lifecycle operations such as create/modify/resize/delete, power control, and snapshots; instances can be organized into server groups to influence placement policies.[21]

Storage

SCI provides persistent storage services including:

  • Block storage (virtual volumes) with attach/detach to instances, online expansion, cloning, snapshots, and provisioning volumes from images or snapshots.[21]
  • Object storage (containers and objects) managed via API/CLI with access control lists (ACLs) and configurable redundancy options.[21]
  • File storage (shared file systems) with access controls, online resize, snapshots/restore, and replication across availability zones.[21]

Networking

SCI provides software-defined networking (SDN) for tenant networks (networks, subnets, routers) and connectivity features such as floating IPs for public reachability. Network security controls include security groups and firewall policies; connectivity options include BGP-based VPN networking.[21]

Load balancing and DNS

SCI includes managed load balancing for distributing traffic across backend instances and an authoritative DNS service (DNSaaS) with API-based management of DNS zones and records, including options for zone sharing/transfer across projects/tenants and service integrations for automated record creation.[21]

Identity, access, and key management

SCI includes identity and access management for authentication/authorization in projects/tenants (for example token handling, role assignment, and credential management) and key/secrets management for storing and controlling access to secret material such as keys and certificates, including support for different backends (depending on configuration).[21]

Cloud-native services

SCI includes a container image registry (image push/pull, access policies, and lifecycle controls) and an auto-scaling capability for file shares based on configurable rules.[21]

Observability and audit

SCI includes metrics and audit logging capabilities for operational monitoring and for listing/filtering audit-relevant events across services.[21]

Availability and service levels

SCI documentation describes availability-related features such as load balancing, storage redundancy options, and replication for file shares across availability zones. SAP cloud services are governed by contractual service-level agreements (SLA); SAP Cloud Infrastructure references an SLA supplement defining infrastructure-specific terms when referenced in order forms.[21][22]

SAP cloud services

SAP cloud services can run on different underlying infrastructures, including SAP Cloud Infrastructure in addition to SAP NS2 or hyperscalers. SAP cloud solutions available on SAP Cloud Infrastructure include SAP Cloud ERP, SAP HCM, SAP Solutions for Spend Management, Supply Chain Management, Business Transformation Management, and SAP Business Technology Platform (including related analytics and business data solutions). For example, SAP HANA Cloud documentation lists SAP Cloud Infrastructure as one of the supported infrastructures alongside hyperscalers.[23][4]

Sustainability

SAP describes sustainability initiatives for its data centers, including energy-efficient infrastructure (for example, advanced cooling systems and power management), renewable electricity usage where feasible, and operational practices such as recycling electronic waste and minimizing water usage. SAP also references environmental management and energy management standards such as ISO 14001 and ISO 50001 for its data center operations.[24]

SAP-owned data centers run with 100% renewable electricity and that renewable electricity has been used since 2014 to power SAP facilities including owned data centers and co-locations.[25][26][27][28]

SAP Cloud Infrastructure for SAP Sovereign Cloud

SAP Sovereign Cloud is a portfolio of SAP solutions designed to help organizations adopt SAP cloud solutions such as the SAP Cloud ERP while maintaining control over data, infrastructure, and compliance in line with local laws and regulations.[29][5][19][20] The portfolio offers multiple deployment options, including SAP Cloud Infrastructure and SAP Sovereign Cloud On-Site, alongside sovereign hyperscaler-based options such as via SAP NS2, and targets customers such as public-sector bodies and other highly regulated organizations.[30][5][19][20]

In Europe, SAP Cloud Infrastructure is an Infrastructure-as-a-Service (IaaS) deployment option within SAP Sovereign Cloud for SAP and customer / third party workloads, operated on SAP’s data center network and developed using open-source technologies, with customer data stored within the European Union.[29][30][18][5]

Sovereignty-related characteristics for the SAP Cloud Infrastructure include:

  • EU footprint and ownership model: SAP-operated data centers in Germany include sites in St. Leon-Rot and Walldorf, and co-location sites in Frankfurt.[31]
  • EU AI Cloud: EU AI Cloud is a sovereign AI offering for Europe that provides secure, compliant environments for building and running AI, including governed access to auditable large language models from SAP and partners. It offers AI models on the SAP Cloud Infrastructure and SAP Business Technology Platform (SAP BTP), enabling deployment of AI applications and models on high-performance European infrastructure (including accelerator/GPU-based compute for AI workloads).[32][33][34][35][36]
  • Facility and security standards:
    • ISO/IEC 27001 governance of delivery and operations of SAP cloud services and SAP-owned data centers.[37]
  • Technology foundation: Based on open-source cloud infrastructure framework (OpenStack) and Kubernetes, without dependencies on hyperscaler technologies.[30][16][38][5][18][6]
  • Sovereignty controls: Data sovereignty (data residency), operational sovereignty (administration and maintenance restricted to approved, security-cleared personnel), technical sovereignty (locally hosted control planes with separation via encryption or dedicated infrastructure), and legal sovereignty (use of locally based legal entities or those in approved countries).[29][39]
  • Classified information processing: Roadmap to meet high and very high requirements for handling classified or sensitive information under European regulatory and security regimes.[29]
  • Public-sector readiness and EU sovereignty assurance levels: Implemented to meet SEAL-3 (Digital Resilience) and SEAL-4 (Full Digital Sovereignty) of the European Commission’s Cloud Sovereignty Framework. [40]

See also

References

  1. "SAP Introduces SAP HANA Cloud, an In-Memory Cloud Platform" (in en-US). Database Trends and Applications. 2012-10-24. http://www.dbta.com/Editorial/News-Flashes/SAP-Introduces-SAP-HANA-Cloud-an-In-Memory-Cloud-Platform-85724.aspx. 
  2. "SAP Cloud Infrastructure SOC 2 Audit Report 2024 H1". SAP SE. https://www.sap.com/germany/about/trust-center/certification-compliance/sap-cloud-infrastructure-soc-2-2024-h1.html. 
  3. 3.0 3.1 Uhlig, Arno; Braun, Iris; Wählisch, Matthias (2025). "The SAP Cloud Infrastructure Dataset: A Reality Check of Scheduling and Placement of VMs in Cloud Computing". ACM. doi:10.1145/3730567.3764480. https://arxiv.org/pdf/2510.23911. Retrieved 2026-02-06. 
  4. 4.0 4.1 "What actually are all these different SAP clouds?". CIOCoverage. https://www.ciocoverage.com/what-actually-are-all-these-different-sap-clouds/. 
  5. 5.0 5.1 5.2 5.3 5.4 Robinson, Maximilian; Schmitt, Nicolas (2025-09-24). "SAP Sovereign Cloud: Digital Sovereignty for Europe". adesso business consulting AG. https://blog.adesso-bc.com/en/sap-sovereign-cloud-digital-sovereignty-for-europe/. 
  6. 6.0 6.1 Ke, Guolin; Meng, Qi; Finley, Thomas; Wang, Taifeng; Chen, Wei; Ma, Weidong; Ye, Qiwei; Liu, Tie-Yan (2017). "LightGBM: A Highly Efficient Gradient Boosting Decision Tree". Advances in Neural Information Processing Systems (ACM) 30: 3146–3154. doi:10.1145/3634781.3635382. https://dl.acm.org/doi/10.1145/3634781.3635382. Retrieved 2026-02-07. 
  7. "SAP Deepens European Cloud Sovereignty Offering to Unlock Regional AI Innovation". SAP SE. 2025-09-02. https://news.sap.com/2025/09/sap-deepens-european-cloud-sovereignty-offering-unlock-regional-ai-innovation/. 
  8. Trevis Team (April 30, 2012). "SAP Headed For $71 On Cloud, Mobile And HANA Growth". Forbes. https://www.forbes.com/sites/greatspeculations/2012/04/30/sap-headed-for-71-on-cloud-mobile-and-hana-growth/. 
  9. "SAP Introduces SAP HANA Cloud, an In-Memory Cloud Platform" (in en-US). 2012-10-24. http://www.dbta.com/Editorial/News-Flashes/SAP-Introduces-SAP-HANA-Cloud-an-In-Memory-Cloud-Platform-85724.aspx. 
  10. Doug Henschen (October 17, 2012). "SAP Launches Cloud Platform Built On Hana". Information Week. http://www.informationweek.com/software/enterprise-applications/sap-launches-cloud-platform-built-on-han/240009198. 
  11. "Understanding The Different SAP Cloud Offerings" (in en-US). 2021-05-23. https://itpfed.com/understanding-the-different-sap-cloud-offerings. 
  12. "SAP unveils HANA Enterprise Cloud service Network World". 7 May 2013. https://www.networkworld.com/article/673186/software-sap-unveils-hana-enterprise-cloud-service.html. 
  13. "SAP HANA Enterprise Cloud". https://hana.sap.com/implementation/deployment/cloud/hana-enterprise-cloud.html. 
  14. "What is SAP Cloud Platform ? - Definition from WhatIs.com". http://searchsap.techtarget.com/definition/SAP-HANA-Cloud-Platform. 
  15. "SAP Cloud Infrastructure SOC 1 Audit Report 2024 H2". SAP SE. https://www.sap.com/about/trust-center/certification-compliance/sap-cloud-infrastructure-soc-1-2024-h2.html. 
  16. 16.0 16.1 16.2 Uhlig, Arno; Braun, Iris; Wählisch, Matthias (2025). "The SAP Cloud Infrastructure Dataset: A Reality Check of Scheduling and Placement of VMs in Cloud Computing". ACM. doi:10.1145/3730567.3764480. https://arxiv.org/pdf/2510.23911. Retrieved 2026-02-06. 
  17. "SAP Deepens European Cloud Sovereignty Offering to Unlock Regional AI Innovation". SAP SE. 2025-09-02. https://news.sap.com/2025/09/sap-deepens-european-cloud-sovereignty-offering-unlock-regional-ai-innovation/. 
  18. 18.0 18.1 18.2 "SAP: Expansion of sovereign cloud offerings for Europe as the basis for AI innovations". Silicon Saxony e.V.. 2025-09-02. https://silicon-saxony.de/en/sap-expansion-of-sovereign-cloud-offerings-for-europe-as-the-basis-for-ai-innovations/. 
  19. 19.0 19.1 19.2 Kendall, Miles (2025-09-18). "SAP doubles down on EU sovereign cloud". CloudFest. https://www.cloudfest.com/news/sap-doubles-down-on-eu-sovereign-cloud. 
  20. 20.0 20.1 20.2 Born, Achim (2025-09-05). "SAP: 20 billion euros for sovereignty" (in en). heise online (iX Magazin). https://www.heise.de/en/news/SAP-20-billion-euros-for-sovereignty-10634169.html. 
  21. 21.00 21.01 21.02 21.03 21.04 21.05 21.06 21.07 21.08 21.09 21.10 "SAP Cloud Infrastructure – Documentation". SAP. https://help.sap.com/docs/SAP_Cloud_Infrastructure. 
  22. "SAP Agreements and service-level agreements (SLA)". SAP. https://www.sap.com/about/trust-center/agreements.html. 
  23. "Feature Scope Description for SAP HANA Cloud". SAP. https://help.sap.com/doc/eef71122810d4aa18d8eb6c37031f98a/hanacloud/en-US/Feature_Scope_Description_SAP_HANA_Cloud_en.pdf. 
  24. "SAP Data Center". SAP SE. https://www.sap.com/about/trust-center/data-center.html. 
  25. "How RISE with SAP and GROW with SAP Contribute to SAP’s Net-Zero Journey". SAP SE. 2023-07-17. https://news.sap.com/2023/07/rise-grow-with-sap-net-zero-journey/. 
  26. "New Net-Zero Partnership: SAP and Climeworks". SAP SE. 2025-07-24. https://news.sap.com/2025/07/sap-climeworks-net-zero-partnership-long-term-business-resilience/. 
  27. "SAP data centers to use 100% renewable electricity". Sustainable Brands. https://sustainablebrands.com/read/chemistry-materials-packaging/sap-data-centers-to-use-100-renewable-electricity. 
  28. "EKOenergy awarded SAP sustainability". EKOenergy. https://www.ekoenergy.org/ekoenergy-awarded-sap-sustainability/. 
  29. 29.0 29.1 29.2 29.3 "SAP Sovereign Cloud". SAP SE. https://www.sap.com/products/security-and-sovereignty.html. 
  30. 30.0 30.1 30.2 "SAP Deepens European Cloud Sovereignty Offering to Unlock Regional AI Innovation". SAP SE. 2025-09-02. https://news.sap.com/2025/09/sap-deepens-european-cloud-sovereignty-offering-unlock-regional-ai-innovation/. 
  31. "SAP Cloud Infrastructure Cloud Computing Compliance Criteria Catalog (C5:2020) Audit Report 2023 H1". SAP SE. https://www.sap.com/germany/about/trust-center/certification-compliance/sap-sci-c5-2023-h1.html. 
  32. "EU AI Cloud: Secure, compliant AI for Europe". SAP SE. https://www.sap.com/products/artificial-intelligence/eu-ai-cloud.html. 
  33. "SAP Unveils EU AI Cloud: A Unified Vision for Europe’s Sovereign AI and Cloud Future". SAP SE. 2025-11-27. https://news.sap.com/2025/11/sap-eu-ai-cloud-unified-vision-europe-sovereign-ai-cloud-future/. 
  34. Zulhusni, Muhammad (2025-11-27). "SAP outlines new approach to European AI and cloud sovereignty". TechForge. https://www.artificialintelligence-news.com/news/sap-outlines-new-approach-to-european-ai-and-cloud-sovereignty/. 
  35. Allen, Kieron (2025-12-19). "Christian Klein’s Sovereignty Strategy Comes to Life with SAP’s EU AI Cloud". Cloud Wars. https://cloudwars.com/ai/christian-kleins-sovereignty-strategy-comes-to-life-with-saps-eu-ai-cloud/. 
  36. "SAP European AI cloud sovereignty approach". TechForge Media. 2025-11-27. https://www.techforge.media/news/2025/11/27/sap-european-ai-cloud-sovereignty-approach/. 
  37. "SAP Central Cloud Services ISO 27001 Certificate". SAP SE. https://www.sap.com/documents/2025/06/6c7d4273-0e7f-0010-bca6-c68f7e60039b.html. 
  38. "SAP stärkt digitale Souveränität mit Investitionsprogramm". SAP SE. 2024-09-19. https://news.sap.com/germany/2024/09/sap-digitale-souveraenitaet-investitionsprogramm-cloud-angebote/. 
  39. "Sovereign cloud: SAP responds to EU concerns about American hyperscalers". Techzine. https://www.techzine.eu/news/cloud/107726/sovereign-cloud-sap-responds-to-eu-concerns-about-american-hyperscalers/. 
  40. "Cloud Sovereignty Framework (Version 1.2.1)". Directorate-General for Digital Services. 2025-10-01. https://commission.europa.eu/document/download/09579818-64a6-4dd5-9577-446ab6219113_en.