Artificial intelligence in fraud detection

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Short description: Use of AI to help detect fraud
Artificial intelligence
Major goals
Approaches
Philosophy
History
Technology
Glossary

Artificial intelligence is used by many different businesses and organizations. It is widely used in the financial sector, especially by accounting firms, to help detect fraud.

In 2022, PricewaterhouseCoopers reported that fraud has impacted 46% of all businesses in the world.[1] The shift from working in person to working from home has brought increased access to data. According to an FTC (Federal Trade Commission) study from 2022, customers reported fraud of approximately $5.8 billion in 2021, an increase of 70% from the year before. The majority of these scams were imposter scams and online shopping frauds.[2] Furthermore, artificial intelligence plays a crucial role in developing advanced algorithms and machine learning models that enhance fraud detection systems, enabling businesses to stay ahead of evolving fraudulent tactics in an increasingly digital landscape.[3]

Tools

Expert systems

Expert systems were first designed in the 1970s as an expansion into artificial intelligence technologies.[4] Their design is based on the premise of decreasing potential user error in decision-making and emulating mental reasoning used by experts in a particular field.[5] They differentiate themselves from traditional linear reasoning models by separating identified points in data and processing them individually at the same time. Though, these systems do not rely purely on machine-learned intelligence.[4]

Information regarding rules, practices, and procedures in the form of "if-then" statements are implemented into the programming of the system. Users interact with the system by feeding information into the system either through direct entry or import of external data. An inference system compares the information provided by the user with corresponding rules that are believed to specifically apply to the situation. Using this information and the corresponding rules will be used to create a solution to the user's query. Expert systems will generally not operate properly when the common procedures for a specified situation are ambiguous due to the need for well-defined rules.[4]

Implementation of expert systems in accounting procedures is feasible in areas where professional judgment is required. Situations where expert systems are applicable include investigations into transactions that involve potential fraudulent entries, instances of going concern, and the evaluation of risk in the planning stages of an audit.[6]

Continuous auditing

Continuous auditing is a set of processes that assess various aspects of information gathered in an audit to classify areas of risk and potential weaknesses in financial Internal controls at a more frequent rate than traditional methods. Instead of analyzing recorded transactions and journal entries periodically, continuous auditing focuses on interpreting the character of these actions more frequently.[7] The frequency of these processes being undertaken as well as highlighting areas of importance is up to the discretion of their implementer, who commonly makes such decisions based on the level of risk in the accounts being evaluated and the goals of implementing the system.[8] Performance of these processes can occur as frequently as being nearly instantaneous with an entry being posted.[7]

The processes involved with analyzing financial data in continuous auditing can include the creation of spreadsheets to allow for interactive information gathering, calculation of financial ratios for comparison with previously created models, and detection of errors in entered figures. A primary goal of this practice is to allow for quicker and easier detection of instances of faulty controls, errors, and instances of fraud.[8]

Research topics in Business-applied Artificial Intelligence.png

Machine learning and deep learning

The ability of machine learning and deep learning to swiftly and effectively sort through vast volumes of data in the forms of various documents relevant to companies and documents being audited makes them applicable to the domains of audit and fraud detection. Examples of this include recognizing key language in contracts, identifying levels of risk of fraud in transactions, and assessing journal entries for misstatement.[9][10]

Applications

'Big 4' Accounting Firms

Deloitte created an Al-enabled document-reviewing system in 2014. The system automates the method of reviewing and extracting relevant information from different business documents. Deloitte claims that this innovation has made a difference by reducing time spent going through lawful contract documents, invoices, money-related articulations, and board minutes by up to 50%. Working with IBM's Watson, Deloitte is developing cognitive-technology-enhanced commerce arrangements for its clients. LeasePoint is fueled by IBM Tririga and uses Deloitte's industrial information to create an end-to-end leasing portfolio. Automated Cognitive Resource Assessment employs IBM's Maximo innovation to progress the proficiency of asset inspection.[11]

Ernst and Young (EY) connected Al to the investigation of lease contracts. EY (Australia) has also received Al-enabled auditing technology.[11]

Collaborating with H20.ai, PwC developed an Al-enabled framework (GL.ai) capable of analyzing reports and preparing reports. PwC claims to have made a significant investment in normal dialect processing (NLP), an Al-enabled innovation to process unstructured information efficiently.[11]

KPMG built a portfolio of Al instruments, called KPMG Ignite, to upgrade trade decisions and forms. Working with Microsoft and IBM Watson, KPMG is creating instruments to coordinate Al, data analytics, Cognitive Technologies, and RPA.[11]

Advantages

Efficiency

The process of auditing an entity in an attempt to detect fraudulent activity requires the repeating of investigatory processes until an error or misstatement may be identified. Under traditional methods, these processes would be carried out by a human being. Proponents of artificial intelligence in fraud detection have stated that these traditional methods are inefficient and can be more quickly accomplished with the aid of an intelligent computing system.[12] A survey of 400 chief executive officers created by KPMG in 2016 found that approximately 58% believed that artificial intelligence would play a key role in making audits more efficient in the future.[13]

Data interpretation

Higher levels of fraud detection entail the use of professional judgement to interpret data. Supporters of artificial intelligence being used in financial audits have claimed that increased risks from instances of higher data interpretation can be minimized through such technologies.[12] One necessary element of an audit of financial statements that requires professional judgement is the implementation of thresholds for materiality. Materiality entails the distinction between errors and transactions in financial statements that would impact decisions made by users of those financial statements.[14] The threshold for materiality in an audit is set by the auditor based on various factors. Artificial intelligence has been used to interpret data and suggest materiality thresholds to be implemented through the use of expert systems.[12]

Decreased costs

Those in favor of using artificial intelligence to complete investigations of fraud have stated that such technologies decrease the amount of time required to complete tasks that are repetitive. The claim further states that such efficiencies allow for lowered resource requirements, which can then be further spent on tasks that have not been fully automated. The audit firm Ernst & Young has posited these claims by declaring that their deep learning systems have been used to reduce time spent on administrative tasks by analyzing relevant audit documents. According to the firm, this has allowed their employees to focus more on judgement and analysis.[15]

Disadvantages

Job Displacement

The inescapable reception of computer based intelligence and robotization advancements might prompt critical work relocation across different enterprises. As artificial intelligence frameworks become more equipped for performing undertakings customarily completed by people, there is a worry that specific work jobs could become out of date, prompting joblessness and financial imbalance.


Initial investment requirement

Along with a knowledge of coding and building systems through computer programs, we are seeing the advantages of these systems, but since they are so new, they require a large investment to start building such a system. Any firm that is planning on implementing an AI system to detect fraud must hire a team of data scientists, along with upgrading their cloud system and data storage. The system must be consistently monitored and updated to be the most efficient form of itself, otherwise the likelihood of fraud being involved in those transactions increases. If one does not initially invest in such a system and make certain it will detect a large percentage of fraudulent transactions, the consequences are the cost of the fraud, including chargeback fees. It is a very large initial investment, but money will be saved in the long run.[16]

Technical expertise

Data analytics is a new science at many companies, and firms are heavily researching it to analyze their business as a whole and find where they can improve. Data analytics tells the story of a business through numbers. Many people in this world are experienced with reading data, but there are also more people who are not as experienced with data at all. The discipline of data analytics is expanding rapidly. It is frequently challenging to become an expert in such a profession.[citation needed]

References

  1. ↑ PricewaterhouseCoopers. "PwC's Global Economic Crime and Fraud Survey 2022" (in en-gx). https://www.pwc.com/gx/en/services/forensics/economic-crime-survey.html. 
  2. ↑ "New Data Shows FTC Received 2.8 Million Fraud Reports from Consumers in 2021" (in en). 22 February 2022. http://www.ftc.gov/news-events/news/press-releases/2022/02/new-data-shows-ftc-received-28-million-fraud-reports-consumers-2021-0. 
  3. ↑ Bandi, Ajay; Adapa, Pydi Venkata Satya Ramesh; Kuchi, Yudu Eswar Vinay Pratap Kumar (2023-07-31). "The Power of Generative AI: A Review of Requirements, Models, Input–Output Formats, Evaluation Metrics, and Challenges". Future Internet 15 (8): 260. doi:10.3390/fi15080260. ISSN 1999-5903. 
  4. ↑ 4.0 4.1 4.2 "Accounting expert systems.". http://archives.cpajournal.com/old/16458936.htm. 
  5. ↑ Leonard-Barton, Dorothy; Sviokla, John (1 March 1988). "Putting Expert Systems to Work". Harvard Business Review. ISSN 0017-8012. https://hbr.org/1988/03/putting-expert-systems-to-work. 
  6. ↑ O'Leary, Daniel; Watkins, Paul (Spring–Summer 1989). "Review of Expert Systems in Auditing". USC Expert Systems Review: 1–20. https://www.marshall.usc.edu/sites/default/files/doleary/intellcont/Review-of-expert-systems-in-auditing-1.pdf. 
  7. ↑ 7.0 7.1 Vasarhelyi, Miklos (June 1990). "The Continuous Audit of Online Systems". Auditing: A Journal of Practice and Theory. http://raw.rutgers.edu/MiklosVasarhelyi/Resume%20Articles/BELL%20LAB%20PUBLICATIONS/B03.%20cont%20audit%20of%20online%20systems.pdf. 
  8. ↑ 8.0 8.1 "A framework for continuous auditing: Why companies don't need to spend big money". 1 March 2017. https://www.journalofaccountancy.com/issues/2017/mar/continuous-auditing.html. 
  9. ↑ Mishra, Ranjan Kumar; Reddy, G. Y. Sandesh; Pathak, Himanshu (5 April 2021). "The Understanding of Deep Learning: A Comprehensive Review" (in en). Mathematical Problems in Engineering 2021: e5548884. doi:10.1155/2021/5548884. ISSN 1024-123X. 
  10. ↑ "Deep Learning and the Future of Auditing" (in en-US). 19 June 2017. https://www.cpajournal.com/2017/06/19/deep-learning-future-auditing/. 
  11. ↑ 11.0 11.1 11.2 11.3 "Meeting the Challenge of Artificial Intelligence" (in en-US). 3 July 2019. https://www.cpajournal.com/2019/07/03/meeting-the-challenge-of-artificial-intelligence/. 
  12. ↑ 12.0 12.1 12.2 Zemankova, Aneta (2019). "Artificial Intelligence in Audit and Accounting: Development, Current Trends, Opportunities and Threats - Literature Review". 2019 International Conference on Control, Artificial Intelligence, Robotics & Optimization (ICCAIRO). pp. 148–154. doi:10.1109/ICCAIRO47923.2019.00031. ISBN 978-1-7281-3572-4. https://ieeexplore.ieee.org/document/9057150. 
  13. ↑ Shaffer, Kathie J.; Gaumer, Carol J.; Bradley, Kiersten P. (1 January 2020). "Artificial intelligence products reshape accounting: time to re-train". Development and Learning in Organizations 34 (6): 41–43. doi:10.1108/DLO-10-2019-0242. ISSN 1477-7282. https://doi.org/10.1108/DLO-10-2019-0242. 
  14. ↑ Lin, Tom C. W. (18 March 2015) (in en). Reasonable Investor(s). Rochester, NY. https://papers.ssrn.com/abstract=2579510. 
  15. ↑ Siegel, Eliot L. (1 October 2019). "Making AI Even Smarter Using Ensembles: A Challenge to Future Challenges and Implications for Clinical Care". Radiology: Artificial Intelligence 1 (6): e190187. doi:10.1148/ryai.2019190187. ISSN 2638-6100. PMID 33937807. PMC 8017374. http://dx.doi.org/10.1148/ryai.2019190187. 
  16. ↑ Johns, Albin (2022). Learning Outcomes of Classroom Research. VIT University. pp. 56–64. ISBN 978-93-92995-15-6. 



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